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New emails received recently from IFS mail with irrelevant subjects to users.

  • November 8, 2021
  • 2 replies
  • 130 views

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Hi all,

Recently, we setup mail sender details in ifs application for a customer. Now, there are some  new mails are received  to users with irrelevant subjects. Is there any way to find out from where these mails are generated? I checked application messages regarding this emails but couldn't find any details.is there any place to check further. Can anyone help me.

Thank You

Supuni

Best answer by Technical Toby

Hi @XitSupunS 

You can check the events!

 

Based on standard, almost all mails are send via events.

Are these mails related to reports or something else?

A screenshot of the relevant app messages would help. There, you got a sender on the top.

 

Maybe this leads to some clarification.

Check the mail events and mail actions regarding action type mail

 

Regards

Tobias

This topic has been closed for replies.

2 replies

Technical Toby
Superhero (Employee)
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  • Superhero (Employee)
  • Answer
  • November 10, 2021

Hi @XitSupunS 

You can check the events!

 

Based on standard, almost all mails are send via events.

Are these mails related to reports or something else?

A screenshot of the relevant app messages would help. There, you got a sender on the top.

 

Maybe this leads to some clarification.

Check the mail events and mail actions regarding action type mail

 

Regards

Tobias


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  • Author
  • Sidekick (Partner)
  • November 11, 2021

Hi Tobias,

 

This issue was solved. i checked mentioned things. Thanks for response.

 

Supuni