Solved

Hi, in our customer’s TEST environment;1. Create a CRO line with minimum 2 quantities and release it for disposition shop order. Part should be condition code enabled. CO should be created with CRO at the beginning.2. Create two DSO lines where one is for internal repair order and other one is for external service order.3. Complete the internal repair order.4. Internal repair order is received with condition code ‘USED’ as illustrated below. Serial No = E1.5. Serial E1 is now reserved in CRO’s customer order.6. Now process the 2nd DSO line for external repair order.7. As illustrated below, Serial E2 is received in inventory with condition code OVH.8. But, customer order failed to reserve the 2nd serial, since it has different condition code.Check the reserved qty field of the CO. Only a qty of 1 is reserved. Is there a fix available for the issue?

We have a table in UI designer but we do not have screen for that UI designer table in the Menu. How can we use that table to get a screen on the Menu ?

Hi All,We are having a Customer Invoice Postings Analysis with an error.Erroneous line contains the text ‘ AccountingCodestr.INVCODE: Invalid code part demand requirements for account 3300  connected to M30 posting type.’ Could you please advise me to change the invoice to add the project for this line.Project is Mandatory in Code Part Demands of Account 3300. Thank you.

Hi,Is there a way in standard  to populate  automatically the authorize tab  with the authorizer?The users don’t want spend time to add  the authorize line on authorize tab, they just whant to approuve it.Thanks   

Hope someone could help me with the following. When I try to book an invoice through the Manual Supplier Invoice and leave the PO Ref field blank and I want to match against a open PO that has still Quantity left, IFS10 doesnt show me a list of open PO's that have Received Quantity when I try Match PO receipts… How do I fix this?  

Hello all, I have noticed a clocking issue with regard to Labor and Machine clocking. We have often times where a user is clocked on to a Shop Order. They will forget to clock out of the SO and simply clock out of Time Clock. This will result in their labor being stopped for the SO, but not the machine time. This is leading to very large Shop Order variances, as the machine will remain clocked in for potentially days at a time.  I have been looking through Site and Work Center settings hoping to find a way to for machine time to stop when labor time is stopped, but I have not found anything. Is there a way to set this? Any help would be greatly appreciated!

Hi All, IFSAPP can see this CSV and EXCEL option in GL Balance Analysis. How can give that access to other permission sets?Other finance users can see only Save As.. and Quick Print.. options only.  

Hi all - are there short keys to zooming in/out in Astea browser (like Ctrl +/Ctrl - in Internet Explorer)? 

I can look up a PO’s attachments on part order lines and they are listed in Attachments, but then I go over to no part order lines tab, and then back to part order lines, the attachments are gone.  Not sure why this is happening.  Strangely,  I can re-search the PO again and they come back into view in the Attachments pane.  Has anyone experienced this, and if so, what appeared to be the issue?  This just recently started happening and is affecting all buyers.

Hi ALL,trying to understand numbering of Business Opportunity . I know we can specify a prefix per user but can I specify somewhere that auto numbering of B.O. start from 100 let’s say. thanks for your suggestions.  

Hi Phil, Is there a list somewhere of the modules assigned to each portal? I have tried to find this out but have come up blank? Appreciate if you can point me in the right direction. Thanksmegan 

Dear experts,I would be grateful if you could advise how to enter post-dated cheques received from customer using mix payment window ? Thank you,Theja 

Hi I tried to setu up the Parameters for Selecting the compan and customer group.  Now i can only choose one customer group at the time. I would like to enter values like between or choosing several different customer group like in IFS for example: customer group 140;150;190;110 etc. I also would like to know how to setup the AR Balance. This means i would like to enter parameters here such as >0 >=0 and so on. Is this possible? If Yes is there a some kind of Setup document for this particular request? I have a Powerpoint for the BR but it doesnt tell you how I setup the above Requirement. Best RegardsSophal

Hi All,I have created a Custom Logical Unit and wanted to connect it with Support Key window. The requirement is connecting Customer ID and Support Key Description fields as keys.In Custom LU, Customer ID field is a reference type field and using same LOV reference which is using in Support Key window’ customer No field.When I try to create a new tab, it doesn’t show the Customer ID field (CF$_CUSTOMER_ID) in list, so I tried to manually write the field name in order to see the error message. Then I got this error :ORA-20105: The connected key CF$_CUSTOMER_ID is a custom reference and cannot be used in a parent key connection.How should I create the Customer ID field in Custom LU?Should it be a Text Type Persistent field without any reference?Please advise me.

Hi & Good day to everyone, I’m currently executing the upgrade scripts where it is running standstill  in the middle of the upgrade, when executing  ‘enable_rowkey.sql’. The output of the _enable_rowkey.log is as follows: (it’s still holding the log file for writing)Loading rowkey for CUSTOMER_ORDER_LINE_TABTable CUSTOMER_ORDER_LINE_TAB loaded at 2021-10-15 20:21:56Loading rowkey for EQUIPMENT_OBJECT_TABTable EQUIPMENT_OBJECT_TAB loaded at 2021-10-15 20:21:56Loading rowkey for FND_ROLE_TAB  This is my problem. I will let you know troubleshooting steps done in this regard in my below comments. Any advice is highly appreciated. Best Regards,Supun Ranatunga.

I have two new starter in the company how do i create portal log in for them so there can create there own tickets?

  Questions:What is the maximum number of records can be exported via Excelex port? Is there a way or setting to edit this maximum of 10000? What is the reason for this limit of 10000?Thanks and Best Regards,Rumesh

Dear experts , I am trying to upload a simple excel file to check the external voucher functionality . However , I've got below error. Can anyone of you assist me regarding this matter ?  

How can we reach into a specific request/ task by clicking  in the overview screen of the lobby ?  

Hi All,An user has got this error  ‘ The value USD used for the code part Currency is missing or has invalid time interval’  in several vouchers with different voucher types ( eg: I, E).Can I get your opinion to investigate this issue further if you are familiar with this kind of error?This is in IFSApps 09 UPD 08.  Thank you!

since the begining of this week we can’t send anymore email from alliance.The configuration editor is set as follow and didn’t change we have the following error message : Main Exception: Failure sending mail.Inner Exception: Authentication failed because the remote party has closed the transport stream. (it looks like we have a similar issue with SSRS report sent automatically by mail by the sql server so) we have been able on the same server to sen email using Telnet command.THanks for your feedbackRGdsChristophe

Time is typically reported on project in Project Time Registration IFS10 EE window. But in some cases time will be registered on mobile devices in Aurena (Time registration window). A customer found out differences in user access to time reporting between EE and Aurena. Explanation- The TEAMACCESS property in Company Details is set to ‘TRUE’. When time is reported in EE Project Time Registration window, the list of available Employees depends on Project access configuration (this is expected behavior).In case when time is reported through Time registration window in Aurena, a list is different, looks like it depends on org structure settings in HR.Can this be aligned through basic data setup? Or is this a bug or intended system behavior?

Hi All,Whenever I wanted to reload configuration in Custom Page, I used to delete the existing Custom Page and create a new page with a different name under Custom Pages tab. Once I update an Attribute or add a new Attribute to existing custom LU, I’m facing this issue.I’m trying this after Synchronizing the changes and also use Reload Configuration RMB over custom page, on the header of the Custom LU and on Custom Pages tab.Could you please let me know the correct way to do this other than creating new custom page. I’m currently using APP09 and had faced the same issue in APP10 as well.

Hi, all!Could anyone share his/her experience for deploying webservice created from scratch to IFS Applications 10?I mean that we have created new web-service and now we would like to deploy it to IFS in order to call for it from outside the application to get appropriate data.How such service have to be deployed - using the ant-compile or through any other way?Where to put our generated files?Thanks in advance!

Receive the below error when save. No any error/compilation issue in Database object of writeback interface. Where should I check?