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New emails received recently from IFS mail with irrelevant subjects to users.

  • 8 November 2021
  • 2 replies
  • 105 views

Userlevel 2
Badge +4

Hi all,

Recently, we setup mail sender details in ifs application for a customer. Now, there are some  new mails are received  to users with irrelevant subjects. Is there any way to find out from where these mails are generated? I checked application messages regarding this emails but couldn't find any details.is there any place to check further. Can anyone help me.

Thank You

Supuni

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Best answer by Technical Toby 10 November 2021, 19:51

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2 replies

Userlevel 5
Badge +14

Hi @XitSupunS 

You can check the events!

 

Based on standard, almost all mails are send via events.

Are these mails related to reports or something else?

A screenshot of the relevant app messages would help. There, you got a sender on the top.

 

Maybe this leads to some clarification.

Check the mail events and mail actions regarding action type mail

 

Regards

Tobias

Userlevel 2
Badge +4

Hi Tobias,

 

This issue was solved. i checked mentioned things. Thanks for response.

 

Supuni