Solved

We are using IFS App10 at our location.  Is there a function within IFS to cycle count items into or out of inventory when the physical inventory does not match what is in the system?  Thanks!

Our IFS environment is currently on UPD10We are experiencing two issues regrading “Customer Statement of Account”IFS no longer automatically display the “Report Format & Output” popup after pressing “OK” in the customer statement of account screen.   Unable to display the correct report layout to use After checking “Use Confirmation Statement Template”  and pressing “OK” That’s when IFS displays the “Report Format & Output” popup for preview    IFS is displaying a different Report ID’s Layout selection.   Report ID’s Report ID = “CUST_CONF_STMT_ACCT_REP” (IFS is currently using this report ID)   Report ID = “CUST_STMT_ACCT_REP” (Need IFS to use this report ID instead)  

Hello IFS community, I have a Customer Order and I would like to cancel or delete the line No 1 and Del No. (Fig 1)Unfortunately, the option for cancel is not available. (Fig 2)Any word around to cancel the order line? See screenshot for details.Fig 1 Fig 2 Thanks,JL

Our QC analysis results were displaying just fine until we applied  IFS Apps 10 Update 11 - 14 on March 12th.  Now the results recorded during processing of a shop order are not displaying on the Analysis Results.  Anyone else seeing this?  Thanks

Hi, The items highlighted in the below-attached image are not on the same screen (Estimate screen) in Aurena. Do these items exist somewhere else in Aurena?  

Is it possible to filter a design column or row without having a repeater?  Every time I try to do this, my filter gets wiped out.Here are the steps I’m taking: I create a design row with a repeater and add filter criteria: The design column name and filters.  I delete the repeater because I just want one column - I don’t want the data to repeat. The repeater that I originally had. After I deleted the “repeater”  I click out of the column and then come back to it - my filter criteria is gone. The design columns and parameters are gone. 

IFS Tracks tested: App9 and App10 [Haven’t really tested in the latest versions]  For me, it dosen’t make sense to use the RMB option on the PO header / lines ‘Confirm with Differences Via Change Order’ since it really doesn't enforce a POCO, rather it does the job without a POCO. What do ya’ll think? I think it needs to be corrected. Previous post on the Community [Thread closed, so cannot really post there] :Apps10: Purchase Order Change Order (Enforced) Prom/Plan Delivery Dates | IFS Community

What is the minimum version of TLS can that can be used between FSM Mobile service and FSM service (FSM6)?

Hi, Some customers would like to use Alliance only with one way : Web back office or Smart client.Today, the web dispatch console doesn’t have all functionalities like on the previous version (suggest SA, colors on background, etc..) or the last enhancements (15.4 SP1) released on the smart client dispatch console (colors by customers).On the 15.4, the smart client with all modules is only available for customizers. For security purpose it’s not recommended to give this access to all users.  How could we give an access (by security settings or specific profile, or other.) to the smart client without set on the flag customizer ? Thanks and Regardsanthony thobie

What determines how print jobs are processed? We have noticed printing does not print in sequence by Job ID? Should print jobs in the same queue print in order by Job Id? What determines the printing order?IFS APPS10 UPD 11 

How do you change what displays on the customer history tab?  Thank you, 

Hi, Can someone please explain how to setup entity filters. There is a mobile user where I can see some filters are applied to several entities. In the Grouped push filter map I am able to see what is the filter that has been applied. In the application, what is the window that I can use to edit or delete this where condition.  Thanks and Regards,

Hi,On the web page for Developer Studio there’s a link to a change log. I can’t access the page. It says:External sharing is disabled for https://ifs.sharepoint.com/sites/IFSApplications102/SitePages/IFS-Code-Generator-Change-Log.aspx.Is there a place I should log on somewhere first? I’m not an IFS employee.

Hi, I want to make sure a customer’s instance has been applied with a particular bug fix with the version the customer is in. This is related to App8.The version in the bug details (patched in) is 14.0.0 for PURCH (App8)When I checked the installed components in the customer’s environment for PURCH, it appears as 14.0.0-MEP ? So, does anyone know what does this “MEP” part means in the version ?If the customer has this 14.0.0-MEP version for PURCH, does that mean that bug fix has already been applied ? Thank you 

Hi Everyone, We are using APP7.5I’m hoping someone can help, and this is just something really obvious I have overlooked. When we revise something our parts are backward compatible (meeting fit, form, function criteria). Our stores will then pick stock from oldest to newest. Is there a way to find out at a point in history which part revisions we had in stock?So for example I would want to find out what stock we had at what revision of part no AB1234 we had on 01/11/2016?

Customer is asking for details about Document Management features (in IFS Cloud). Does a white paper or similar exist somewhere, I struggle to find such material. Someone please help.

We are using IFS 7.5 Our BOM can contain many thousands of components. It is regularly the case that engineering revise these components (someitmes multiple times) for use across multiple BOMs (for wider compatibility, responding to supplier/client feedback etc etc). All our parts are backwards compatible for fit, form, function reasons. It would be useful for our software team to know which revision of a part was delivered when the vehicle was delivered. Is there a way to see this data, perhaps in transaction history?

Hi - I have a request from my team to remove the sales tax from the sales order report (and sales order history report). We send out the reports as order confirmations, and certain customers will have some orders with sales tax, others without (eg. some boats have to pay VAT, others not - belonging to the same company). We use our ERP to calculate VAT, so it is OK to have all orders being without.I have tried deleting the sub-report calculating tax - the report then crashes.I have tried to set all fields invisible (Show field - false) - but some of the fields are still showAny good tips from you guys? The bottom part here is what we want gone 

Anyone already did the Windows 10 Update 20H2 released a few weeks ago and faced problems with IFS 10 Upd 9 ? Any word when it will be certified by IFS ?  

Hello, I have a strange behaviour of function Transfer to Project Inventory. Sometime, the function does not offer/show its dialog window. I need to transfer from project inventory to different project inventory. User A:Warehouse Management\Quantity in Stock\Inventory Part In Stock part ID: 1234, available Qty > 0 project: PROJ001, PROJ002,.. (user is member of project team) function Transfer to Project Inventory is available → the function DOES NOT show the dialog window the same part (part ID: 1234, available Qty > 0) no project, it is standard inventory → the function DOES show the dialog windowUser B:the same conditions like user A → the function ALWAYS DOES show the dialog window

Please let me know which client file contains this error message popup when execute RMB option "Instant Update General Ledger" from Voucher Entry window.  

After each installation , customer complains that layout of IEE client windows which is done via personalized layer is gone. As per my understanding user profiles not effected  with installation unless something is added on base profile. Any idea why this happens?

Hello - I want to set a user to have a different default load voucher type for external vouchers other than the default that is set in external voucher basic data.  I know it is out there but I can not find the screen.ThanksFor example, M voucher type is the default but I want PR to be the default for a specific user. 

Hi,Does anyone know how system works with automatic matching when PO lines are having different tax codes. should it get the correct tax code from PO to posting lines ?  I have tested few times but it only get the first line tax code from invoice. I used the copy unmatched PO receipts.. to get exact invoice lines, same as PO lines.When this is the case, invoice does not get auto authorized due missing tax correspondence with invoice line tax codes and posting line tax codes.ThanksGayan 

HIWe have from time to time blocking error messages on mobileEgde : SVXXXXXXx (SV number)A2STC013 : this data doesn’t exists, it has been closed ot deleted , would you like to retry ? Whatever we answer : yes or no this message stay on mobile screen and the only process is to kill the mobileEdge App and proceed to a switch user to erase the local database. What we can see is that there is no API message capture in the inbound data audit queue when this happens,  so this looks like a controle on the “mobile device” and that for the SVXXXXX generally we can observe several assignment/reassignment in a short period. Have you experienced this kind of issue ? Thanks for your feedbackRGdsChristophe