Hello, I am a new partner of IFS and I need to work on quick reports for which I need to access the IFS Cloud Database for my PL/SQL developer. From what I have understood so far is that I need to request the password for the Accounts: IFSAPP or IFS DBREADONLY for which I have to raise a ticket, but I am not quite sure where do I raise the ticket. It would be very helpful to me if anyone can give me clarity on the whole process regarding the access.
Solved
Request access to IFS Cloud Database
+1Best answer by SimonTestard
You cannot get IFSAPP for a Managed Cloud Install.
You CAN get IFSINFO (which is full read only), and for that you just need to raise a ticket to the Support Center and ask for it. Typically they’ll send it over through Encrypted Email :)
Also obviously if you are managed cloud, you will need to have a VPN tunnel from your work environment to the IFS Azure environment. Managed Cloud DBs are not exposed to the Web for obvious security reasons and so PL/SQL Developer would not be able to reach them directly without a VPN. VPN Tunnel setup is also requested with Support.
You cannot get IFSAPP for a Managed Cloud Install.
You CAN get IFSINFO (which is full read only), and for that you just need to raise a ticket to the Support Center and ask for it. Typically they’ll send it over through Encrypted Email :)
Also obviously if you are managed cloud, you will need to have a VPN tunnel from your work environment to the IFS Azure environment. Managed Cloud DBs are not exposed to the Web for obvious security reasons and so PL/SQL Developer would not be able to reach them directly without a VPN. VPN Tunnel setup is also requested with Support.
+1Hello
It’s the support.ifs.com one
I can’t really provide instructions for the VPN tunnel set up, but Support will provide all the instructions to you once you ask them for assistance in setting the VPN tunnel, at least they did for me :)
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