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Can't close Shop Order - Related to Costs

  • Dec 12, 2025 8:46 AM UTC
  • 4 replies
  • 92 views

Hello,

I have a Shop Order that I can’t close due to an error in costs.

I notice that I had a product that was issued first and it was set by mistake as ‘Zero cost only’, then we notice and change it to ‘Zero Cost Forbidden’.

Then we make an unissue and issue again, but it has costs already.

Do you have an idea how to solve this?

 

Best answer by dameenda

There has been a defect to fix a similar issue [MFZ-26627] CS0440434 Regressions finance - Jira from 25R1 onwards, please verify if this correction is available in your system.

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4 replies

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  • Hero (Employee)
  • Dec 17, 2025 3:24 AM UTC

HI 

What is the error you are getting?

Have you used the Calculate Shop Order costs command in the Shop Order Costs page?

What is the inventory valuation method of the Parent Part and the Problematic part with 0 cost only at the beginning?


  • Author
  • Dec 17, 2025 8:13 AM UTC

Hi, you can see a screenshot of the error below.

I used the ‘Calculate Shop Order Costs’, but it didn’t work.

The inventory valuation method is ‘Standard Cost’ for both.

 

 


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  • Hero (Employee)
  • Answer
  • Dec 17, 2025 9:25 AM UTC

There has been a defect to fix a similar issue [MFZ-26627] CS0440434 Regressions finance - Jira from 25R1 onwards, please verify if this correction is available in your system.


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  • Hero (Employee)
  • Dec 17, 2025 9:29 AM UTC

25R1 SU5 , 25R2 GA