Hello,
I need to assign multiple Contact Users (for example, 10 users) to the same Item.
I have checked assystETM, but I could not find a direct or standard way to bulk-assign users to an Item through ETM.
Is there a supported approach in assystETM to handle this use case, or is it recommended to use another method (API, import, or integration) for assigning multiple users to an Item?
Thanks in advance.
Best answer by Rajana
Hello Manaf,
This is possible via ETM’s normal assyst request datamappers.
Datamapper/Channel resource should be “User Item”.
Only mandatory fields here are the contact user and the item.
I have created a simple channel for this with a excel file. Let me know if you need further assistance regarding this.
*Please note that this is only a sample channel and IFS do not take responsibility for any data modification/deletion.
Hello Manaf,
This is possible via ETM’s normal assyst request datamappers.
Datamapper/Channel resource should be “User Item”.
Only mandatory fields here are the contact user and the item.
I have created a simple channel for this with a excel file. Let me know if you need further assistance regarding this.
*Please note that this is only a sample channel and IFS do not take responsibility for any data modification/deletion.
Hello Manaf,
This is possible via ETM’s normal assyst request datamappers.
Datamapper/Channel resource should be “User Item”.
Only mandatory fields here are the contact user and the item.
I have created a simple channel for this with a excel file. Let me know if you need further assistance regarding this.
*Please note that this is only a sample channel and IFS do not take responsibility for any data modification/deletion.
Thank you for the clarification.
That answers my question. Using the assystETM request datamapper with the User Item resource is exactly what I was looking for.
Thanks as well for providing the sample channel example. This is very helpful.
I will review it, and I will reach out if I need any further assistance.
Much appreciated.
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