Solved

11555 Topics

posting GL voucher of period allocation invoice

HIwe created manual supplier invoice with period allocation option.system created the voucher number x voucher type I.system approved the voucher but we are unable to post it and show this message There are no voucher no series for this voucher type and accounting_yeari created the voucher series for voucher type I in both 2021 and 2022.where is the error ?

3492

3 years ago

ZTC ZTC JGOTAHero (Customer)

asked in Distribution (CRM, Commerce)

What will be the smart way to reverse a customer order from "Invoiced/Closed" to "Partially Delivered"?

Hello Community,I wondered if there is a better way to reverse a Customer order from "Invoiced/Closed" to "Partially Delivered" without running a SQL update directly to the customer_order_tab?Can it be possible to run the modify (API) to do the reverse?Thanks,JL

6912

3 years ago

courtney.engelSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Work Task Planned Finish calculation from Duration

IFS 10 update 11 regarding dates. I noticed that the duration on the work task originally sets the planned finish date after the planned start is entered. When you update the duration longer, the planned finish will recalculate based on that, but if you update the duration to a shorter time it does not update the planned finish. Is there a reason for that functionality or am I missing something in my data?Duration was at 4, entered planned start date/time of 10:00 AM and it ended at 3pm with the hour of lunch calculated.Duration changed to 20 and get a pop up which pushed out the planned finish.When you bring back to 6 hours it doesn’t re-calculate again.

1341

3 years ago

BillatREMSidekick (Customer)

asked in Finance (Financials)

Quick Report Locks up IFS

What would cause a quick report to lock-up IFS when exported to Excel? I have a quick report that if viewed in IFS, will return the results quickly, but if I try to export the quick report to excel, IFS runs and runs and eventually locks up

1923

3 years ago

sandra.waudDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Change receipt date on No Part PO Line

We have a No Part PO line that was received in the wrong period - Finance wants us to change the receipt date from 8/31 to 9/01 - normally we would unreceive and receive again under new date however it doesn’t appear you can unreceive no part PO lines - any suggestions

2326

3 years ago

VsoMdsaiIDo Gooder (Partner)

asked in Finance (Financials)

Double taxation in supplier invoice partial payment

Hi Altruists,I have configured all the necessary basic data to use the withholding table for tax calculation. But the problem is when I am doing any partial payment to a supplier invoice, on first payment it deducts full tax on invoice based on withholding table but when i do the second payment for the rest partial amount it deducts tax again.It would be great if anyone knows solution for this problem or any way around

1763

3 years ago

HumbertoFloresDSidekick (Customer)

asked in Distribution (CRM, Commerce)

How can i migrate a Lobby From IEE to Aurena

I Create a Lobby in IEE and in the client type i select Aurena but when i try to open this lobby in aurean Doesnt WorkHow can i solve this situation ? Regads!

3295

3 years ago

robert_gSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Limit Access to Custom Field

Hi all, I want to limit access to a persistent custom field in a particular screen. For example, only members of a certain department should be able to tick this checkbox. Is there a possible solution within IFS without the need for additional customizations (i.e. without the need for a Custom Event if possible) Thanks

9546

3 years ago

GiulianAntonSidekick (Customer)

asked in Finance (Financials)

Reminders layout

Hi, All, I am working in the reminders template. And I am currently guessing if there is any possibility to add 2 levels of text. A the moment I can see only one level of text available. Thanks in advance. Regards, Giuliana

2004

3 years ago

SORBJAHAUSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to reset password at http://partner.ifs.com/

Hi,For some reason IFS have different accounts and password for https://community.ifs.com/ (works good!)and http://partner.ifs.com/ (getting a wrong password)The last one seems to go through Login to IFS Services where there is no possibility to reset my password: Does anyone know how to reset this password without contact help desk?

7953

3 years ago

RakeshSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Error in Total Gross incl Chrg/Curr

Hi Team, I have raised a PO against a Supplier who belongs to Switzerland i.e. in currency CHF.The Purchase Charge Types that will be added once we receive the goods are represented in currency INR.So, when I am adding the required Charge Type under Charges tab, I am not getting the correct Total Gross incl Chrg/Curr amountex:I have added a Part Order Line which results in Total Net Amt/Curr as 50 CHF.I have added below charges types in Charges Tab:Custom Duty- Rs 100Freight Charges-Rs 500& Custom Clearance- Rs 200Now I am getting the Total Gross incl Chrg/Curr amount as 850 which is incorrect.The Charges should be converted to CHF before adding into Total Net Amt/Curr. Request you to please help me in this.Thanks in Advance. Best Regards,Rakesh

944

3 years ago

RutJWhalenSuperhero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Prepare Work Order Error NOTVENDORRESOURCE: Allocated To 71992 is not connected to Contractor 10310 in Work Task 17900.

When adding a resource to a task in Prepare Work Order on clicking save the user is receiving the following error message:Allocated To 71992 is not connected to Contractor 10310 in Work Task 17900. Any ideas on how to resolve.Thank you.

781

3 years ago

MikeArbonHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Utilising In-Memory

Hi All We are on IFSv9 (Oracle 12c) and have yet to utilise the In-Memory functionality. Our database is roughly 500Gb in total size, with 470 global users. We have 300Gb of free RAM on our physical database host waiting to be used. I would love to know if you have made use of In-Memory. Did you see a measurable improvement on performance within IFS and more importantly if there are known pitfalls I should avoid. Would love to hear your experience of this feature, good and bad. Best regards Mike

5572

3 years ago

MiraliSidekick (Partner)

asked in Document Management (DocMan)

Document Approval Time limit to counter delays in approvals

Hello experts, In document management, can we set a certain time in days for step approval. Lets suppose, 5 people need to approve a document one by one. Can we set a limit on each step that each one shouldn’t take more than 5 days to approve,. If five days are crossed, it moves to another person. In case, the approver doesn’t either approve or reject due to any reason, how can we move to the next approver. Like Forward or bypass etc.Main idea is to restrict approve to prevent delay in approval process.Note: Using Group is not a option here, client uses individual as document approvers.Please advise. Regards

1844

3 years ago

dmooreSidekick (Customer)

asked in Finance (Financials)

Time Registration

Good Morning All,Can anyone advise on the message below which is received by a Line Manager when authorizing Time -Many thanks for your assistance.

5472

3 years ago

Tharindu FernandoHero (Employee)

asked in Products (Manufacturing, Products, Engineering)

Scheduling shop orders in APB

Why the shop orders are not automatically scheduled considering the product structure? Even when pegged according to the product structure and run the APB, schedule is still not arranged as per the product structure.

4391

3 years ago

Curious_User

asked in Assets (Asset Management)

IFS Radio-Frequency Identification (RFID)

Hello Community, I am wondering if anyone has experience on RFID Tracking and knows if IFS is capable of utilizing RFID for fully automated asset tracking. The Idea is that we would want to Track Racking, Bins, Containers, Boxes etc.

6513

3 years ago

yoderkdDo Gooder (Customer)

asked in Finance (Financials)

Multi-Company External Voucher Template

We have created a Voucher Template for uploading gl across multiple companies. On a manual multi-company voucher, there is a posting control that will debit/credit the inter-co gl’s. This is not happening when we upload via External File Assistance. Currently, it’s putting a debit to one company and a credit to the other company and the external voucher is out of balance since the inter-co offset did not occur. Is there a step we are missing on the template set up for a multi-co voucher?

6713

3 years ago

ZTC ZTC JGOTAHero (Customer)

asked in Document Management (DocMan)

Any advice? How could I automate a process to export a document to a shared drive?

I wonder if somebody has done automation where a process needs to export a document to a shared drive?Any idea how to do this? Is there a tool in IFS to do the export?Thanks,JL

3491

3 years ago

PDesrumauxSidekick (Customer)

asked in Alliance

how to connect Mobile edge to Astea v10 and v15

We use Mobile edge on an Ipad for our actual astea v10 live environment. How can we connect to our Astea test v15 environment on the same Ipad so an engineer can continue using his device for daily operations and also test in the astea test v15 environment on the same device?

1443

3 years ago

ZTC ZTC JGOTAHero (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Task Schedule - Perform this task - Custom

Hello IFS Community, I wonder if somebody in the community could share how to use the CUSTOM option.Example of Expression to use? Thanks,JL

2922

3 years ago

cjohnsonSuperhero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Inventory Locations print Location No Barcode

Hello all, I have recently noticed an access issue that I cannot seem to resolve. Currently, our Logistics group is setup with Query access to the Inventory Locations screen in IFS. They are able to access and view locations, however, they cannot print a barcode label. When a user RMBs on a given location, the option does not appear in the menu. I have run debug and checked the Permission Set, but I do not see where this access is granted. I still want to prevent them from adding/editing locations, but I would like for them to be able to print barcode labels as need. Any guidance would be greatly appreciated!

2342

3 years ago

nimesh

asked in HCM (Human Capital Management, Payroll)

Absence Limit Generation Issue

Hi,When generating limit year, initial value field is not available to enter if we use Carried Forward Absence type. However, sometimes for some employees it is other way around that allows a Carry Forward absence type to limit generate but it does not allow normal absence type to limit generate where initial value field is blank. What is the logic behind? Why ‘Carry forward type’ some times allows to enter initial value field and sometimes not allow? Where to fix it?Please advise. Thanks in advanceRegardsNimesh

5007

3 years ago

Ann DegroatHero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Place Merge Updates

After a place merge in FSM6U9, the place record gets updated with a new modified_dttm and will be sent to the device in 24 hours (currently configured interval for that sync rule) or if someone clicks on sync now.- place_person doesn't get an updated modified_dttm and therefore will not be sent by the sync rule next time it runs in 3 hours or even if someone clicks on Sync Now. Would this be a limitation of the software or a bug?

521

3 years ago

Asela MunasingheSuperhero (Customer)

asked in Distribution (CRM, Commerce)

Document Text in Shipment lines

I set ‘Replicate’ at Customer > Order > Misc Customer Info > Replicate Doc Text. Added Doc text at CO line with the output type CO. At Order release, Shipment is created. Shouldn’t the Doc text be inherited from CO line to the Shipment line? Or is it only for the intersite orders?Nor can I manually add Doc Text to the Shipment Line. Did I miss anything? The goal is to have Doc Text in the line of the report Shipment Delivery Note.

4094

3 years ago

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