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I have a customer asking if and how we can combine ESM service orders on one customer order post invoice preview change?  I’m sure there’s a simple way and we didn’t lose that ability but I can’t figure it out.

Hi all,I created an xml message calling mass_update.  When I execute the message I get response saying number of records which were successfully updated, and no error.The number of records based on select is correct number.But when I check to the records, the fields are not updated.  When I update a single record, the fields are updated.  So xpath_node is correct. Do you know why this mass_update message doesn’t work? Here is the xml message:the xml message will update:task.user_def_dttm5 := c_task_visit_tech_rev_view.visit_rev_start_work_dttm task.user_def2 :=  c_task_visit_tech_rev_view.visit_rev_end_work task.user_def_num1 := c_task_visit_tech_rev_view.visit_break_min----------------------<mass_update_task>  <hierarchy_select result_name="select_result3">    <primary_table>task</primary_table>    <attrs>      <attr>task.task_id</attr>      <attr>c_task_visit_tech_rev_view.visit_rev_start_work_dttm</attr>      <attr>c_task_v

Hello, I am attempting to setup onboarding, and from what I have read, it is possible to attach documents to a given task. However, when I navigate to the section, I do not see where this option is. Is some additional setup required to allow document attachments in Aurena? 

Hi All,The leave request authorized automatically after approval. Authorization option omitted.How can I enable the authorization option? Thanks in advanceSAIFUL  

Hello,is it possible to set up the intersite process for non-inventory sales parts?I tried creating a custom order but could not define the internal supplier for that part. Any help is appreciated.Golo

I have a client that would like to perfom the currency revaluation on their Income Statement accounts using an average rate for the month.  They plan to only enter rates once per month at the end of each month.  I created a new currency rate type (calling it average) that I was going to use for these accounts.  However, It appears that only Assets and Liability accounts can be revalued in the Accounting Currency (see below for message when entering a Cost account)  I have explained that IFS captures the rate as of the transaction date so the revaluation of the income statement accounts would not be needed if rates are entered daily, but they prefer to use the method they currently use, which is converting the Income Statement using the average rate for the month. Has anyone run into this issue or have any suggestions?  

Dear community,my colleague created a new company with the assistant. He got the following error message because he didn’t had the permission to see the company creation logs. How can we see these logs?  

Dear Experts,Kindly let me know the steps to resolve the errors in the ‘Create Company Log Details window’ while creating a new company?  

Is there anyway to rename a PDF after its being rendered?  We want to attach the specific transaction details to the end of the name of the file.Release: 6 Update 13Build: 7928

Hi!We have a situation where we must know when an Work Order is being opened through the IFS MWO application.Sometimes, due to events created in IEE, users are blocked to do some operations (like one of the events that won’t allow two work orders of the same type to be opened for the same object). These messages won’t pop into the application screen so we never know when a WO is being blocked by some event.We need to find a way to know how many Work Orders that are being opened on the app are not being transfered to the IEE. I need to know how many WO were created using mobile devices x how many were transfered to the IEE.Can anyone shed a light?Thanks

Hi all,It is documented here where to copy the certificate file to to be automatically deployed into keystore (for instance, during AutoBuilder): https://docs.ifs.com/techdocs/foundation1/020_installation/400_installation_options/003_security/020_configure_outbound_ssl/default.htm That is fine.My question is:Is there a way that the certificate file is put into Harvest, and then during AutoBuilder or delivery package creation it automatically gets copied to that import folder?It would make its deployment easier at customer sites. ThanksJanos

Hello, I have a question in regards to how to prioritize PSO bucket resource to receive jobs as a last resort.We have different type of resources and wanted to see how can we override other resources over the bucket resource. Use case: Right now we have a resource that already have 2 jobs scheduled on them but PSO is moving it into the bucket tech even though the resource met all the criteria to do that job and have available shift. I use the comparison tool and cannot figure out why since the travel parameter for the resource is even closer than the bucket resource etc.  Please assist if possible. Thank you!

Dears,I am facing  a strange issue.On IFS 10, I am able to import SSL Certificate. But when i am running the applcation, i am getting some other SSL on browser and getting error - Your connection isn't private Any suggestion would helpRegardsPankaj

Hi all, I am trying to generate automatic emails via event&actions for the new Onboarding Process on Aurena. IFS already offers some standard events. Hence, I just created new actions with the given placeholders.  example action:  On Aurena I assigned the Onboarding Program with the tasks to the employees below. Some tasks are due and some are not. But I expected the mails to be triggered as soon as the tasks are created or at least when the prerequisite task is completed.  The responsible persons have an email setup as work contact information. However, the emails were not generated (email-sender etc. are setup correctly since other processes were able to send emails). Now my questions are the following: Is there a view where I can check if the action was triggered at all?  Where must the emails be setup? I tried the employee/person. Since I did not use the placeholder for the user-email in the action, I do not believe that it would fetch it from there.  Is there a possibility whe

If a component i.e. “AG-TF-SUB-02“ is defined as “Not consumed“ in product structure and is driven by Master Scheduling and the assembly i.e “AG-TF-SUB-01“ which contain “AG-TF-SUB-02“ is driven by Master Scheduling it isn't recognized the  “Not Consumed“ Status of Component AG-TF-SUB-02 and demand for “Not Consumed“ Component Part was created. Would like to know your opinion about this behavior.  Product Structure AG-TF-SUB-1  Master Schedule AG-TF-SUB-1This is correct Master Schedule AG-TF-SUB-02Is this the expected behavior ? Subsequent MRP of Parts work as expected.

community,does any see this error before? this part in inventory is a purchase part (also in engineering), but we have it set to Make in project delivery. in project delivery, we have the BOM created for this part. when we are trying to create the project supply request for this part, we are expecting a shop order will be created, but we encountered this error message, see attached.Wondering what’s wrong with it? Thank you. 

Hi All,I have granted access to the Execute Job for one of permission set in the application. Now the users who has assigned to the particular role can see the window. But uses try to populate the records, it says "No Record Found"I refreshed the security cache and checked. But the issue still remains.Any help for this? Regards,Malin

Hi,One of our customer prefers to get 2 additional code parts. Have any of you done this type of customization,Best RegardsNarmada 

Can we use bar charts/pie charts in BR reports in design level? Is there any limitations?

Hopefully this is a quick question. I have some logic that changes the shipment inventory location on pick lists using Customer_Order_Pick_List_API.Modify_Ship_Inventory_Loc_No after they are created. It only needs the pick list # and the new location no. I’m running it with Transaction_SYS.Deferred_Call to avoid mutating tables. How do I pass those parameters?

Hi,I have an environment in Build Place. The environment only has English installed as available Used Language. I'd like to add Japanese language to the environment. How can I do for it?I tried to use <Used Languages> button in Build Place screen. It shows a kind of pop up dialog on the right side (what is it called?) in which there are 2 boxes. I moved <Japanese> from the left box to the right box then pushed <Save> button. It showed 2 small message, <Build Success> and <Build Info>. But I don't understand what they are. Do we have any manual about <Used Languages> and other buttons on Build Place screen (in IFS Lifecycle Experience)?Sorry for 2 questions. The main question is the first one.Thank you.Kazu 

Hi,   Can someone indicate how this page works and its benefit plz.   As it stands, when I paste a part no. into the search and enter the screen the page is blank. Are there preliminary data requirements?   thanks, Joher 

Hi!On the Prepare Work Order window, under the Resourses tab, when setting up a Report Time, it’s possible to insert comments on the dialog box below, before creating the Time Report.When reported, I cannot find where the comment that I wrote went. Is there a way to print/view the Time Reports that were created?Thank you! 

when we use MRP Type code of G with a cover time of 5 days on a Manufactured part,  it does not combine the requisitions into a single requisition.   Has anyone successfully used G codes on Manufactured parts

Community, I have a problem when doing migration job of updating part description. when saving the excel file to text (tab delimited), i can see the double quote is added by the system. please see the attached. after I ran the migration job, i can see the part description is also updated with double quote text. see attached.I am wondering how to fix this issue when updating the part description. Thank you.