Solved

13017 Topics

NarmadaHero (Employee)

The Wage Code "1" is used by 1 rows in another object (Time Reporting Association).

Hi,I’ve created new company based on existing company in customer test environment & I need to remove that due to incorrect data used.However it is not allowed me to remove the company saying that there are wage codes connected. Its get below error message when I going to delete the wage code.Kindly explain me the steps to be followed to clear up this error message.The Wage Code "10" is used by 1 rows in another object (Time Reporting Association).ThankyouBest RegardsNarmada

3722

3 years ago

CanDo Gooder (Employee)

asked in Distribution (CRM, Commerce)

Sales Contract Best Practice

Hi, I did not find detailed information about Sales Contract. It would be very useful for me get e. g. Best Practice for instance “Tenders in the public sector”, how IFS calculating the prices in different set ups, and other information’s. Many thanks. Regards Can

4531

3 years ago

TSPPRICHSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Can I navigate to an Aurena page and filter the list within the page?

I am building navigation URLs for absence requests in Aurena. From one lobby I want to navigate to the “My Absence Requests” page - but I wish to filter the list within that page to only show Confirmed status requests. The trouble I’m having is that the page filter (No1) doesn’t have a Status option.I need to filter on the list Filter (No2). Is it possible to build a filter that will accomplish this?

4272

3 years ago

nimesh

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to make a field Mandatory in Aurena?

Hi,Can someone tell me how to make a field mandatory in Aurena? Eg: when creating a document revision, document number was already being mandatory in IEE but not working as mandatory in Aurena. How to fix the setup in Aurena (giving same setup as per IEE) ? ThanksRegardsNimesh

8978

3 years ago

Kanchana

asked in Distribution (CRM, Commerce)

error when trying to update Price of Purch part using Change Order

This error comes when trying to update PO using a change order .PO is in Received state and i'm trying to update price of the part , nothing related to Delivery date .

814

3 years ago

bytsophanHero (Partner)

asked in Finance (Financials)

print customer reminder

Hii try to choose a printer for the customer reminder. I RMB on the reminder Proposal and print reminder now i dont have an option to choose the printer. Where do I setup the Printer for the Reminder Printing? Best RegardsSophal

1582

3 years ago

Jan-Peter AlbrachtDo Gooder (Employee)

asked in Products (Manufacturing, Products, Engineering)

"non-inventory" water and Dirt/Dust used in recipe structure

Hello colleagues, has anyone of you ever dealt with some water and/or dust (scrap which comes from manufacturing process) used as component in an IFS recipe structure which should not be included in inventory (no reservation, increase or decrease stock, etc.)? Cheers,Jan

1093

3 years ago

Manavi WeerarathneDo Gooder (Partner)

asked in Finance (Financials)

Clear Voucher Update Error

Hi,I cleared the below error adding SDG to the cord part Values. Then what I need to do to clear the error from this voucher ? Regards,Pabasara

2321

3 years ago

ChristopheSidekick (Partner)

asked in Alliance

outbound data audit integration

HiWe encountered on the outbound data audit integration the following on some outbound messages sent to an external system. the created_dt is for example 2022-02-14 15:04 the delivey_date is 2022-02-14 15:10 and we have an error message “dispatcher failed….” we can see that there is a column called “retry count” at 3 could you tell me how is working the retry count ? i suppose that this means Alliance had tried to countact the external end point 3 times ? Do you know how the retry is done : each minutes or the system tries 3 times in the same sequence ?What could explain in our example the difference of the created_dt and delievery_date of 6 minutes ? sometimes we have 15 minutes ? Thanks for your feedbackRgdsChristophe

542

3 years ago

rahul.mishra40Do Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Message Translations on custom view of Global Table

We have an requirement where we need to filter the data from Global Code on the basis of a specific logic,To acheive that we have created a view ,But if we then use this view in lookups for different fields we see that message translations configured on Global codes stop working.Is there a way by which we can still have message translations when we are using an custom view and not global codes directly

1361

3 years ago

pramodka46Do Gooder (Customer)

asked in Supply Chain

Shelf life (Expire date)

Hi All, Any work instruction/user manual available to use of expiry date for the part in IFS . Thanks in Advance.

5121

3 years ago

ChristopheSidekick (Partner)

asked in Alliance

integration process flow

HelloOur customer is using several process flow for integration (V15.1HF10 we will upgrad in HF11 next week). He is asking how the system behave when at the same time lots of messages which should be sent to an external system “comes in”. Are the messages sent one by one sequentially ? today we have 3 application server but only one is running Astea data Handler Dispatcher - could we start this service on all servers to speed up the process ?When we have a deliverydt entered does that mean for Alliance the message has been sent ? Thanks for your feedbackRGdsChristophe

947

3 years ago

nimesh

asked in HCM (Human Capital Management, Payroll)

How to convert absence calendar days from 1 to 0.9 days?

Hi,We have some employees on half time working (90%, 80%...etc of the day rather full 1 day) for certain schedules. On the absence part, we need that this half time must be applied for the absence limit. For example for the person with Calendar 90% is the absence limit is not 1day but should be 0.90 day. So if we import absence limit as 1.80 and If the employee has 1.80 days left it means that it should equal to 2 days in theory in order to allow him to take those on the absence calendar. However, when he books leaves for 2 days on absence calendar he can't take 2 days because system considers the leave balance is 1.8 days (not 2 days) and system notifies that absence limit is exceeded since system considers that 1 day = 1 (not 0.9). How can we convert the 1 day to 0.9 to sort this issue?Please advise? Thanks in advancesNimesh

2502

3 years ago

Daniel_JZHSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

What is the use of "Method Name" in Object connections

Hello,I want to know how to use “Method Name” in Object Connections. When I change this field, nothing seems to happen. Could someone in the community explain for me, please ?

3028

3 years ago

ugursinansSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Installing Delivery Issue

Hello I am Uğur,As a developer of an IFS Partner, i have an issue while i am installing a delivery.Issue is occuring while i install delivery. This progress bar is waiting on %42 and no more progressing…On %42, it is trying to copy “client.war” to IFSHOME\instance\PROD\ear\main directory…it's just waiting hours and does not do anything more.I guess this is about the server’s authorization. But i could not find the problem and so the solution.Thanks.

4296

3 years ago

PDesrumauxSidekick (Customer)

asked in Alliance

The GL Distribution Log file mail

In Astea v15.3 we receive a “mail with the The GL Distribution Log file for every transfer we do.How can we configue not to receive that mail ?Where can we check those logfiles if needed ?

491

3 years ago

Tobese-PageroSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Editing Streams Event Action

HiI can’t find a way to edit the message, is there one?Cheers

832

3 years ago

Daniel_JZHSidekick (Customer)

asked in Distribution (CRM, Commerce)

Percentage information in an advance invoice

Hello,When I create an advance invoice from a customer order, the information of percentage is mandatory. otherwise I can’t create an advance invoice. But once the invoice created, I can’t find this percentage information in my invoice. Could you tell me where to find it, please ?If there’s no such field.after creation, is there possibility to add a customer field ?

1202

3 years ago

TomokiDo Gooder (Partner)

asked in IFS Cloud for Aviation Maintenance

How to attach serial parts to a Serial Structure

Dear community, Let me ask you about the installation of serial parts in the Serial Structure. In the [Structure Change Log] on the work order screen,I pressed [Record Part On]/[Record Issues Part On], then [Perform Structure Change],and tried to install the serial parts on the Serial Structure with the components removed. However, the serial parts I want to install are not displayed as candidates.What kind of settings are required to install serial parts in a serial configuration? Tomoki.

2282

3 years ago

taenarenDo Gooder (Customer)

asked in Finance (Financials)

Customer Statement is emailed out when previewed

Hello,Customer Statement of Account APPS9When the user runs the Customer Statement of Account and hits the preview button the statements get emailed out immediately. Has anyone had the same issue?

1645

3 years ago

khtdineshaDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena - Custom Tab of Form type

Hi,I have a CLU created which needs to be added to an existing page as a custom tab. I need this created as a page, not a list.I am able to create it after adding the entity.However, it doesn’t seem to associate with the parent without being able to define binding (what’s available for Lists).Is it not possible to create a tab as follows and only works with lists? Thank You.

2342

3 years ago

HarleyHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ORA-06511: PL/SQL: cursor already open

Since Thursday we have started seeing a number of Oracle Errors in the Database Alert Log. This appears to be when a user queries a screen with an Object Connection to DocReferenceObject If the Attachment pane is open on the users screen the error is show in the foreground, however if it is minimized it logs the error in the background and the user is unaware (fortunately) Given that it started just last week it would make sense that it is related to a change, new report, event, but i have searched and cannot find anything that might be causing it. I have a ticket open with support but in case others have experienced the same issue or have any ideas on how to troubleshoot. The following is the contents of the Database Alert Log --Text2--sample parameters--DocReferenceObject--CustomerOrder--ORDER_NO=N720488^BEGIN :1 := IFSAPP.OBJECT_CONNECTION_SYS.GET_CLIENT_HIT_COUNT (:2 ,:3 ,:4 ,:5 );END;--Text1ORA-06511: PL/SQL: cursor already openORA-06512: at "IFSAPP.OBJECT_CONNECTION_SYS",

14774

3 years ago

ludovic.rougeanHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is there any limitation regarding IAL?

IAL seems a very convenient object to create buffer table or provide limited access to some data to external users. However I was wondering whether creating lot of IAL may impact the performance of IFS in general or not… And when we schedule an IAL, based on what user the SQL is run? i do not have access to the company XYZ, so if i run the SQL i will not see data related to this company. Thus when I create the IAL , I want IFSAPP or another super user to run my SQL in order to include XYZ. How can I do that ? For instance, in the scheduler we can specify on behalf of whom the scheduler will run.

2751

3 years ago

ThakshilaSidekick (Partner)

asked in Finance (Financials)

Deleting Advance Invoice

Hi Community, Could you please help me with below issue? We have an advance invoice which is created my mistake. Since there is no any posting controls setup for advance invoices in this company this invoice is ended up with error message and in the ‘’Printed’’ status. Error message - ORA-20105: PostingCtrl.NOPOSTINGTYPE: Posting type IP19 is missing in Posting Control Currently both create credit/ correction invoice options are not available in the invoice level. Therefore, kindly let me know how to delete this advance invoice. Thanks in advance!Thakshila

3486

3 years ago

JE55ENSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Receive different shop order releases into a handling unit

Is it possible to receive different shop order releases into one handling unit? When I create the handling unit for release #1, I am unable to select the same handling unit number for release #2 and so on...

1873

3 years ago

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