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Good day, We upgraded recently and the address headings are gone from Section, Section-Department and possibly other places. This can be confusing when the form is blank and will be especially so for new staff, as we enter the street address on the second line and the Postal Code is in the position we would normally associate with the province, which will likely lead to data entry errors over time. assyst v11.4.1assyst v10 SP7.5How might we get these back? Support was contacted and we were informed this was intentional because it matched the image in the wiki for the Item form… Have a great day,...Donovan

Good Morning,Can anyone advise how the name appearing on the CONTACT field can be updated. This field automatically populates when the Work Order is saved during the prepare stage. The contact name also appears on the Work Record Sheet Signature . Many thanks for your help 

In astea v10 we used a USB-scanner to enter the serialnumbers in a Recieve List. The scanner is configured to add ENTER after the scancode, so evey code scanned resulted in the cursor to jump to the next line. In V15, scanning the code + the ENTER, the serial number is entered but the module does not jump to the next line as it does in v10.However, if we use the scanner to enter a field in Service Order in v15, the scanned “enter” is reacting correctly in opening the lookup screen. We have same behaviour using Edge and Chrome, also in Word and Excel. the scanner works as configured: scancode + jumpt to next lineIs there a configuration required to have the correct behavior of the scanner in Receiving ?

Community, Project MTR cannot be used for materials that are moving from one site to another. is this statement true? Thank you.

Dear IFS experts,I have created an IAL which copies only new data. What happen with all these entries which are older than 180 days?Will they be deleted after180 days automaitcally?If not how can I reach this? 

Does anyone know if the Labels dropdown in assystWeb are defaulted to multiple translations or is this shipped with 11.5?

Good Morning - Our managers review and Approve Work Record Sheets via Document Management>Document Revision. Prior to the Work Record Sheet being approved the status of the document is at Checked-In, however we have found that there are occasions when the document has presented at status Check-Out, which doesn't permit the document to be  approved. Can anyone advise why the document would  default to Checked-Out status? Thank you. Dave

Menu Appearance Designer» Appearance Configuration i’snt avaible in Aurena with IFS owner account. I’m in IFS Applicaiton 10 Update 15.  

After the initial installation it appears that there are migration jobs (at least the interface headers) available. I'm not able to delete them as there is no detail available so they only confuse the customer.List is shown as follows:I gave myself update access to the job.When searching via the page Migration Job (so not Jobs), I don't see it. If I try to add it, IFS returns the error message that the interface already exists.Any idea how to get rid of these jobs?

We recently began using MRP and DDMRP to create purchase reqs for our planning method “G” and “H” parts. We are having an issue though, because when we allow MRP to create the purchase reqs for a work or shop order, the system does not reserve the material to the work order or shop order when it comes in.Is there a way, or a background job that we can run that will auto reserve material to work orders and shop orders where MRP created the purchase req required for the work or shop order? Thanks,Sarah

Hi, we are using V14.5 and have noticed that if a user changes the site on a service or CS order, they will get a pop up asking if they want to change ownership of the installed item.  If they select YES then we have found that it not only changes the site on the Installed Item but also changed the Install and acceptance dates to today’s date, which for us is not desired.Is there a way to stop the install date from changing, so when the site is changed, the install date stays the same (same behaviour as if you change the site directly on the installed item)?If not, is there a setting to prevent users from changing the site on an order?ThanksChris

Hello, Using Apps10 UPD10I’ve been reading the below topics describing how to add a new language as an option in the printing dialog. However I don’t seem to be able to make it work. @Chamaka Wimalarathne @Janitha Jinarajadasa any ideas on how to make this work? So, I’ve checked in the Used Languages and hr - croatian is enabled and translatable: Then, in Text Translations I’ve translated the report title → the example is for Instant Invoice:Next, I’ve refreshed the Language Cache (also refreshed Dictionary / Reference / Report) The Refresh Language Cache finishes without errors (ready state). However, when I try to Re-print modified an Instant Invoice, I still don’t see the hr language as an option in the dropdown. 

I want to know if after purchase order lines have been closed, the system can automatically close the same PO at header level. Thanks

Hi All,We can enter an Additional Expected Cost for a customer address and ship via Code in the Supply Chain Matrix for Customer window. But whether this value is shown in Customer Order or Customer Invoice? Thanks. 

Hi , Purchase Requisition was not authorized, but we still can create a request for quotation.  Any specific logic behind it? 

Hello everyone,When I want to create Target Table Definition in Smart Data Manager, I have this error when I select the option: "From Template Project":On the other hand, no problem with the "Master Environment" option.Did I forget something in my project settings? For your information, I made all the elements I was interested in "In Scope" in the "Migration object scope" tab.Thanks in advance!

Hi, I am intending to update delivery instructions on PO which is authorized, any suggestions on how can i change the delivery instructions and add contact no. Basically, I want updated contact no and delivery instructions on the PO printout. Please suggest  

Hi , can someone please help that i have entered a foreign currency supplier invoice in June and posted to below GL accounts.However, when I do an account inquery eg 83201 the amounts/invoice postingi doesn’t show up?Anyone can help how do I check where the invoice was posted to? Thanks,Claudia   

Hi Everyone.Could someone explane please why this option “N/A” is not available in Mobile?My need is to set “remark required” even the user choose yes, no or NA.Is that possible?I’m using mwo Aurena native apps 10 UPD14 - MaintEngappTks a lot  

Hi,How can we use A copy only new data. I couldn't find information on this topic in the ifs help documentation. Best regards,Mervan  

Do you think there is any possible way to modify the date applied of an inventory transaction once the Aggregate Inventory Transactions per Period is run?

Good Morning - We have a Project which was changed to status Cancelled by error - is there a way this status can be changed back to active? Many thanks

Hi All, This sounds like a very basic thing, but either I am having a really bad day or something else is going wrong.According to flow 4.16.3.1 - Manage Service Quotation we should be able to enter contact after the Servir Quotation has been created and in status ‘Under preparation”. Unfortunately, I’ve been looking for a place to enter contacts on my Service Quotation and either I am missing something or I am not seeing all possible tabs here but I can’t seem to find the proper section to add a customer to my Service Quotation. Anybody have any hints/screenshots what I am doing wrong? Best RegardsRoel

I’m trying to use the Report Rule Log to figure out why my report rule is not yielding the expected results and am having trouble understanding what the log is telling me.  For each test, I get two records, one saying the result = TRUE (Log ID 152), the next saying the result = FALSE (Log ID 154).  I’d like to understand what’s happening at Log ID 154 so my rule is evaluating as FALSE.This is what the actual rule looks like:And this is the Expression 1:[&SELECT NVL(cf$_subcontract,'No') from purchase_order_cfv p where p.order_no ='[@PURCHASE_ORDER_PRINT_REP/PO_HEADERS/PO_HEADER/ORDER_NO]' ]As you can see by the log, the rule fires without error, but the action to add the pdf to the end of the report does not succeed.  I’ve tried this with another rule to add the pdf where my custom field value = “Yes” and that works fine since I don’t have to do a coding work around to handle the null custom field values.  I’m pretty sure my issue is just with the way I’m creating Expression 1.Any

IFS F1 documentation does not describe how the Dangerous Goods Classification can be connected with other functionalities like Shipment. It is possible to enter all the basic data with the help of the documentation but thereafter cannot find any information regarding how to connect it to Shipment for example.Makeen wants to use Dangerous Goods Classification along with Shipments so can you please provide some information regarding the possible usages of Dangerous Goods Classification in IFS.