Solved

Hi Community, Recently, We have looked into an issue raised by one of our customers, which occurred in PROD environment.When sending customer order invoices via E-Invoice, application attaches a PDF of the invoice in the Customer Invoice screen. Customer has noticed that the PDF attachment of series of invoices (about 11 invoices only) have popped a error when we double click on the attachment. The error is shown as below.  As a result, users cannot view the PDF attachment (which contains invoice info) and The issue has not occurred in Prod after that mentioned invoice series.Customer wants to correct the issue with the corrupted attachments of 11 invoices in Production environment and view the attachments.Is it possible to correct the corrupted attachment in Prod and make them viewable? And what are the probable situations which can caused this kind of issues? Kindly advice me to handle this issue, and really appreciate your support on this.Thank you !! 😊 Kind Regards,Nipuni

Hi all, On IFS10; UPD9. We have got a request to be able to mark purchases relating to a specific purpose. These purchases can both be on Project or not on Projects, so Project Code is not really an option.Has anyone has a good suggestion to achieve this? Was hoping to be able to use  Code Part D, allowing to track in Finance, but M1 doesn’t allow pre-posting for this Code Part. And the options available, are not useable for us.  Arend   

Hi,on a V15.4 we have a new functionality : customer return for material not used.  Coudl you explain the process and the setting required for this functionality ?It seems that on the transaction Customer Return we could add a SV as a document type to begin the customer return. Maybe that for the process, we have to do some action first for the Customer return ?  In my screen, I only have Invoice and Non system document option.How can we add the service order option inthis screen, in order to run a customer retunr for a SV with a material demand not used ? Thanks and Regards

Hi all,We have an issue with Non Inventory Purchases made from Work Orders.When the Non Inventory item is received, a Preliminary line is added to the Work Order with no associated financial transactions. When the Supplier Invoice is then received, the Preliminary cost is “Overtaken” - the M93 posting from the Supplier Invoice is replaced with TP3 postings.Our problem is that this only works if the Work Order is still open. In many cases, we close the Work Order prior to receiving the Supplier Invoice. Once the Work Order is closed, the overnight job to “Transfer Reposting Transactions” then runs, which results in the “Finally Posted” tickbox being ticked on the Work Task Transaction. When the Supplier Invoice is then received, the M93 posting is triggered as usual, but no TP3 posting occurs.I had hoped to reopen the Work Order and “Remove Finally Posted”, but this errors due to the status of the Work Task Transaction being “Overtaken” and not “Transferred”. (This has then become a chi

Dear community,If I try to create a new object (user, permission set ..) I get the following error message:  We use IFS APP10. This is our second test environment on premise.How can I fix this error? Thank you

Hi ExpertsI kind of struggle with the setup of the automatic tolerance posting in IFS Cloud. I have created the following purchase order with the Gross Amount of 2.039.7 euro.  and 100 EUR charges in the supplier i set the tolerance up very hight in order to get a tolerance posting I have setup the tolerance also in the company Now i import the invoice through the external supplier invoice. as you can see i have modified the gross amount so the amount is higher than the purchase order:  As you can see the voucher lines are created for the purchased item and the charges. However i dont see a difference Posting What did I forget to setup?Best RegardsSophal

Hi Does anyone have a documentation how to transfer the fix assets?I need information what posting type is used and what are the mandatory setup of the sending and receiving company? Best RegardsSophal

Hi, one of my collegues has shipped a faulty part requiring repair. Ship list is created and says “delivered” the receiving was accidentally marked as “undelivered” now the part is stuck “in transit” as it is both undelivered and delivered. We cannot seem to recreate a shipping doc or another receiving doc. Is this corrupt data requiring IFS data fix? Ship list Receiving of the above ship listGeneral queue for the job using request no as ONLY search term but checking receiving the RC doc is not visible If i click the current doc RC2205090033 from the general queue 

Community, I have a question about Project Delivery.please refer to the screenshot, i am doing a project delivery, the top part 1044748 is a project specific part, it is a engineering part only, no inventory parts created, no MBOM created, and it does not have EBOM created in IFS, i manually added the project items and build the project delivery structure.  i am using the RMB function Transfer Inventory Part, so I assume, system will base on the project delivery structure to create the MBOM in IFS accordingly, but unfortunately, it does not. system does not created any MBOM, neither the engineering revision. in part revision, you cannot see the Eng Rev created. May I know, am I doing it correctly? what is the Transfer Inventory Part this menu original designed for? Thank you.

Hi, In the sizing guide of the FSM environment there is a comment about: with over 1 million transactions per day from integrations and business rules will require a P6 SQL databaseIs there any way to see in the production environment how many transactions per day we are currently generating?The question is interesting since we are planning to roll-out the solution to more countries and need to decide on the environmental plan.   RegardsJimmy

What is the best way to code freeze for a certain customer?

If I have an activity in PSO that has been marked as incomplete, and I do allow multiple visits, is there a way for PSO to create an allocation automatically for the follow-up visit?

We are on Apps10 IEE, UPD9, fairly recently upgraded from Apps8.The inability to revise an ‘Accepted’ quote from Service Quotation is presenting quite an issue for us.Once the Estimate has been ‘Accepted’, there is no way to create a revision. This has been confirmed by IFS multiple times and we’ve received no communication that they have a plan to change this in the future in Apps10. Has anyone found a workaround for this restriction? Secondary issue, not having a Work Task or Work Order until ‘Accepted’ is creating multiple issues for us as well. Anyone happen to have run into the same issue and found a reasonable solution/workaround?Thanks.

Hello all!! Regarding the workflow, when we assign a task in the technician in the back office, in the DebriefOverview (OOTB screen) the ‘task_type’ field is shown with its value. (as shown below)But in the custom screen DebriefRPMInterface the task type value is not shown. The properties of the task_type are the same in both screens. We know that we should create a script for the ‘where clause’ section in order to sync the screens with the task id, but we are not sure about the exactly script structure.  Thank you in advance!    

Hi,I m Having a posting control setup for type GP17 With Control type AC10 copy from source.I m creating a new planning unit & added a revenue account and project id under transactions. Thereafter when i try to calculate project calculation under Business planning, i m receiving an error as “Posting type GP17 is set up with control type AC10, which is not allowed in this function” May i know is there any additional setup i have to perform to calculate this or why is this error being shown?Best regardsZuha

When the tax_amount field is left blank on an external voucher import or removed from the template, IFS leaves the Tax Amount in Acc Curr blank and users have to manually convert the currency tax to the accounting tax. In our template, we have only the currency_amount and IFS converts that amount using the currency rates to automatically show the accounting amount. Why does it not do the same for the currency_tax_amount and automatically convert it to the accounting tax amount? To convert it manually in the external file before importing, users have to go look up the currency rate that will be used by IFS to convert the currency amount to the accounting amount so the voucher won’t be out of balance, then put the amount in the file before importing. Or import it, get an error, and manually type in the amount in the accounting tax amount field. 

Dear all,currently we are facing 2 issues when installing FSM on a CITRIX profile.1.) The user always has to install FSM via the exe file every day. After that the user can use FSM.2.) But it seems that the app param cache is still not refreshed. It always retrieves old app param settingsIs there anything special to consider when installing on a Citrix profile? regards,Thomas

Hi, The Aurena Extension Agent has to be installed by each user locally. Regards Thanks

Trying to pick or ship an allocated product, I get the following message:I have tried deallocating the product, making sure there are plenty available in the warehouse. There is no error message in the event log.But: the product is model Nonstock. Can this be the issue?

Database Task - Validation Method call was changed, method what works in EE, now does not work in Aurena/Cloud.Problem is, that parameters of task are send separated.So there is no way to check existence of object with complex primary key (Currency_Type_API.Exist(company_, currency_type_)). Also required parameters is unable to check (but this could be done by task setup).This should also complicate upgrade process from previous versions. Method 1) from APP10PROCEDURE Update_From_CNB_Val_( message_ IN VARCHAR2)IS company_ company_tab.company%TYPE; currency_type_ currency_type_tab.currency_type%TYPE;BEGIN Message_SYS.Get_Attribute(message_, 'COMPANY_' , company_); Message_SYS.Get_Attribute(message_, 'CURRENCY_TYPE_' , currency_type_); Company_API.Exist(company_); Currency_Type_API.Exist(company_, currency_type_);END Update_From_CNB_Val_;Method 2) “Separated” calls method: PROCEDURE Update_From_CNB_Val_( message_ IN VARCHAR2)IS company_ c

HIi need to retrieve the list of internal customers used in our manufacturing  system,and compare it with the internal customer used in posting control M53 as example.also I need to retrieve the list of cost source used in the system. what shall I do? 

Is it possible to edit Quantity in Purchase Order Change Order ? Thanks in Advance

Problem:  Apps 10 customer had some of their Application Server Tasks updated automatically to “Cancelled” status.  They would like to find out the possible cause(s) of this change.Recreated in core:  No.  Have only been able to get Application Server Tasks to “Fail” - but not to change them to “Cancelled”Recreated in customer environment(s):  No - this has been a one-time occurranceBusiness Impact:  Customer has been able to modify their Application Server Tasks to allow them to work since.Importance:  This is of mild importance to the customerCase ID:  G2318935Request from R&D:  What events can cause Application Server Tasks to be set to to “Cancelled” status?@Minoshini Fonseka @Anne Fernando - I believe this is related to Integration and Data Services...but if not, please help direct it to the appropriate SME within GSD.  If it is indeed Integration and Data Services related, please feel free to respond to the question.

Hi All, I’m trying to develop a XML → JSON transformer to use in an inbound integration. I’m trouble finding the required ifs framework libraries. ifs-fnd-connect.jar can be downloaded from the documentation belowAbout Transformer Development - Technical Documentation For IFS Cloud But the ifs-fnd-base.jar and/or ifs-fnd-common.jar cannot be found there. How can we find these jars? @udlelk glad if you could give some insight here 😊 Cheers!Damith

Community, i have this error when creating a migration job, may I know what I did wrong? Thank you.