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Hello, I am setting up customer contacts screen in Aurena. I am attempting to organize the columns in a consistent way for the user using page designer. I have found that the ordering of the content in page designer works when i view the information in table view, but not list view in Aurena. How do you do this for the list view in Aurena?  Additionally, i’d like to select the default sort criteria for Aurena (similar to having a saved search in IEE with Sort criteria set on startup behavior). Is this available in Aurena? If not, when will this functionality be available? Thanks!Carrie

Hi,We created a command button called “Email Quotation” in the Sales Quotation window. Once the user presses the command button, the system will open up the new outlook mail attached with the relevant sales quotation report pdf. At the moment this is working fine (used “agentcall DownloadAndSend”) but the customer needs to get the e-signature into the new outlook mail. Is it possible to open up new outlook mail with a loaded e-signature in Aurena? Please see the below screenshots of how this works in the Aurena application right now.  Also, I checked the formatted text in outlook mail. It's “Aa plain Text”.  

Hello all, I received a request to a mL (milliliter), and I am wondering what would the correct method for adding this custom UoM? Would a Factor or Base UoM need to be added? Any guidance would be greatly appreciated. 

Community, I have problem finding Product Family in Aurena. Can anyone help? I attached the screenshot for IEE.Thank you.

Dear All,This error occurs on APPS9.In every window when we go to create a new document, it shows this error message. I checked the docman_temp_path using cofiguration.xml and the mentioned folder is already in the correct location. can’t determine what is the reason for this issue. kindly, expecting a favourable response from you. Please check the screenshots to get a better understanding.Thank you and Best regards. 

Can anyone give me a guide to use the FSM analyze usage tool? What is the purpose of this tool?Path:-FSM smartclient->Studio->Tools>Analyze Usage  

I have an issue when combining wildcards and page parameters in a data source in Aurena.  This produces the following error in Aurena  Is there a way of combining these?IFS Applications 10 - Update 11

Hi,We want to key in manual gross weight on handling unit when we complete from SFW. Although we do, it is not copied to handling unit in stock. Does anybody know why? Best regards,Bernadeta

we'd like that a knowledge procedure is shown in assystnet while an incident is being logged. In the wiki we read that it is possible but we didn't find how to configure it. Can you help to find the related wiki page or give us some instructions?

 Hi What is the purpose of “payment type group per institute? Thanhs  

Hello, when I choose send an e-mail to my colleague on the screen shown below, the e-mail is not sent.  How can i make it work?

Hi AllI need help about a request i would like to do in the view : PROJECT_TRANSACTIONIn this view, i have selected the items belowInternal_quantity Company_IDI have some parameters :$COMPANY_ID$ → value authorized : 622 or 6% $YEAR$  → value authorized : 2022 $MONTH$  → value authorized : 01 or 02, … $EMPLOYEE$  → value authorized : ERFOFR or %I would like to have this result  IQ_TOTAL → Sum(INTERNAL_QUANTITY) IQ_TOTALINV → Sum(INTERNAL_QUANTITY) only for INVOICABILITY =’Facturable’ IQ_TOTALNOTINV → Sum(INTERNAL_QUANTITY)  only for INVOICABILITY =’Non Facturable’ For Column IQ_TOTALINV , i tried this below with $COMPANY_ID$ = 6% and $YEAR$ =2022 and  $MONTH$ =01 :(select sum(INTERNAL_QUANTITY) from PROJECT_TRANSACTION where INVOICABILITY='Non facturable' and COMPANY_ID LIKE '$COMPANY$' and (to_char(ACCOUNT_DATE,'yyyy') = '$YEAR$' and to_char(ACCOUNT_DATE,'mm')='$MONTH$'))But it is wrong, because i have the same value for every company … if you have any idea … Thank for your help /eric

Hi Community!Is there already any development on place for managing rights in IFS?Finance related if we want a user has 2 roles for a specific entity, he/she will get both roles in all the entities assigned. Is there any possibility to handle rights based on entity and not on user? Thanks!Giuliana  

hi I am needing to get the unc path of the logical printer and would be great if I can get it from the application server task template where we are maintaining it.I cant figure out where it is held.  Does anyone know?thanksGraeme

I created a custom report using IFS Developer Studio.   When I deployed the .rdf to the target database, the report itself was created and registered in the application.  The _RPI, _REP, and _RPT  database objects were also created.If I want to (or must) use IFS Developer Studio to remove the report from the target instance, what is the best practice to do so?   I see that I can make the entire model obsolete, but I also want to remove (not just ungrant) the report and drop the database objects.I also see the following procedures but I’m unsure if I should incorporate these into my existing rdf so that when it’s deployed to the target instance the objects are removed. report_sys.remove_report_definitiondatabase_sys.remove_packagedatabase_sys.remove_tabledatabase_sys.remove_view 

Hi all,The returnable checkbox under the Use Material page in Astea Mobile is disabled, any idea how to fix this? 

Hi all,How do we enable interactions on Astea Mobile? 

Community, I have problem locating production line no in Shop Order window in Aurena. Attached the Production Line info in IEE, and Aurena screenshot as well. kindly advise where I can see Production Line info in Aurena.Thank you.

Hi,In APPS10, we’re getting this error when trying to perform an inventory movement. Upon checking the inventory location, it appears that it’s because Bay Route Order, Row Route Order and Tier Route Order are NULL.This is odd as the location’s Bay ID, Row ID and Tier ID are populated so I would expect the route orders to have the same value.Bay ID, Row ID, Tier IDBay Route Order, Row Route Order, Tier Route OrderI’m not able to use a migration job to populate these fields as they’re not stored values. Is there a way to almost refresh/re-execute the package methods to update the route order fields with the correct values? The packages used for these fields are:&AO.Warehouse_Bay_API.Get_Route_Order, &AO.Warehouse_Bay_Row_API.Get_Route_Order and &AO.Warehouse_Bay_Tier_API.Get_Route_OrderThis seems to be happening to quite a lot of inventory location records. Any help would be appreciated.

While upgrading the FSM from http to https using installer, getting error “Port number does not Match with configured Site binging, Please specify a valid port number” Current setup :FSM Smartclient and web client are working in Port 80 [ http].IFSMobileService is working in 443 port with https How to upgrade the FSM SmatClient and webClient to work in only https with 443. Though FSM webclient and smart client are opening in https externally, internally in config everywhere its 80.  Thanks in advance.  

Looking to add an approval workflow or routing to an MRB case.  Not sure if that would include using a checklist or not but goal is to provide approvals and additional reviews depending on the specific disposition for excess.  

Trying to book manual supplier invoice we get this error message: Field [AUTH_ID] is mandatory for Payment Plan and requires a valueWe had booked many manual invoices for this supplier, without issues.The difference is: this time there are more lines than one.Did anyone face this issue? We cannot find any Payment Plan..Thank you for your help!Regards Martina 

Hi Does anyone know where this setting can be reset if the User have clicked of “Don’t ask this again”  

Good evening, I am currently working on ways to utilise the Action Processor feature within assyst.I’m having a few issues and have some questions, if anybody could assist that’d be really appreciated. How can I fetch the description of an incident within an action processor rule, I’ve tried EVENT_DESC and EVENT_DESCRIPTION. In addition to the variable required, is there a page in particular that lists all available variables? If a variable doesn’t exist in the (hopefully existing) list mentioned above, is it possible to create them via the Action_Processor_conf- if so, is there a list of in-depth variables to pull from? All assistance is very much appreciated. Thank you in advance. 

I have Custom Fields within Work Order Purchase Requisition Lines that I would like displaying on the Purchase Requisition Lines but I am unable to work out how I get them to display.Can anyone provide any help on what I need to be linking by or the code I need to get this to work?Thanks