Customer Engagement Center (CEC)

  • 26 October 2022
  • 1 reply

Userlevel 4
Badge +10

I am trying to raise a support case via the CEC and it is not working - it has been a good while since I’ve had to use the portal but nothing is working - I can log in but it won’t allow me to view cases (loads are missing) but also I can’t raise a new one. Has something changed? We are still paying our support charges even for Apps9. Help very much appreciated.


Best answer by KristenGastaldo 29 October 2022, 00:18

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1 reply

Userlevel 7
Badge +15

Hey Sarah - Sorry for the delay. I’m looking for the right person to sort this out for you and they’ll contact you directly.