Hello,
When we try to cancel a manual customer invoice in status Preliminary, we have the error message below.
The accouting period is already open and I can’t understant why it looks to the accounting period since the invoice is in Preliminary status so no voucher created.
We are in 25.1.7 version
Thank you
Best answer by Nikila Dis
Hi
This issue has already been addressed with R&D through IFS Unified Support.
The behavior occurs from 25R1 onwards due to a system redesign. According to R&D, the issue will be fixed in the following IFS Cloud versions:
26.1E.0 (26R1 EA)
25.1.8 (25R1 SU8)
25.2.3 (25R2 SU3)
Please mark this as the best answer if it resolves the concern.
Regards,
Nikila Dissanayake
+13Hi
This issue has already been addressed with R&D through IFS Unified Support.
The behavior occurs from 25R1 onwards due to a system redesign. According to R&D, the issue will be fixed in the following IFS Cloud versions:
26.1E.0 (26R1 EA)
25.1.8 (25R1 SU8)
25.2.3 (25R2 SU3)
Please mark this as the best answer if it resolves the concern.
Regards,
Nikila Dissanayake
Hi Nikila,
I have looked at the 25R1.8 services updates fixed issues file and I could not find this issue in the list. Could you please give me the case/Reference number?
Thank you
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