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Hello Folks,

I have run in to an issue (in IFS Cloud 23R1) with connecting a Project to a Sales Contract, where system returns an error indicating that this Project is already connected to a different Sales Contract. Which is true as I have already connected this Project to a Sales Contract that is sitting in ‘Cancelled’ status.

Moreover, I have the “PUB(Project Unique Billing Toggle)” turned ON in the Project Setup Parameters for this Project.

​​​I tried to remove the Project connection from the ‘Cancelled’ sales contract but system throws in an error preventing me from doing that. 
 

Thereafter I toggled off the “PUB(Project Unique Billing Toggle)” since ideally that should take out any restrictions on one Project can go on one sales contract validation. 
 


Then I created a brand new Sales Contract (3rd one, 1st once is already “Cancelled”, 2nd one “Proj. connection failed” with an error as seen on first screenshot) since I thought 2nd Sales Contract was created while I had the “PUB(Project Unique Billing Toggle)” ON and thought system might have been holding on to it when I got the error in screenshot #1. 

But I got the same issue when I tried to connect the same Project (with PUB OFF) to fresh sales Contract. 

Has any of you faced the same issue before, could this be a bug (perhaps unintended) in the system as this creates a deadlock for users in getting the new Sales Contract connected to a Project?

Any ideas on workarounds, further troubleshooting tips would be highly appreciated! 

Cheers! 
 

Hi ​@desilvasachitha ,

Please route a support ticket to IFS Global support to look further in to this.

Regards,
Dinudu Kankanamge


Hello Community,

Please note that the above issue was reported to IFS Support and it was deemed as a defect. Moreover, it was made clear that it is now fixed in 24R2 ASU/FSU 5. 

Cheers!
Sachitha


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