Solved

Customer Repayment Payment Reference(KID) - EBF Norway

Userlevel 6

+10

Hi,

We are using Customer Repayment Proposals to repay customer credit invoices, using EBFNOR payment format.

But, we noticed that files are failing in bank as it containing KID(Payment Reference).

For customer credit invoices this payment reference is assigned us and it does not make sense have it on the file, as we are paying.

Is this a bug? Or is there a way to skip it on the file?

We use App 9

Thanks

Gayan

icon

Best answer by Thomas Peterson 7 March 2023, 15:58

Userlevel 7

+18

Hi,

I’m a consultant, only R&D can say bug / no bug. In any case, it’s probably a good idea to log a support ticket.

Just an FYI, sometime ago, R&D was recommending the ISO20022 payment format / moving from other payment formats to ISO20022.

Best regards,

‘

Userlevel 6

+10

Hi,

ISO20022 is also having the same issue

@Eranda - Do you have any suggestion for this?

Thanks

Gayan

Sign up