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Unable to delete supplier

  • April 11, 2023
  • 5 replies
  • 374 views

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We created a new supplier by mistake and cannot delete it.  There are not transactions or purchase parts associated to the supplier but when we try to delete we get an error that the “supplier is used by 1 rows in another object”

Does anyone know how to delete a supplier that has never been used.?

 

thanks

 

Best answer by ChristianJ

Hi,

According to the message there must be a Supplier Leadtime record remaining for your supplier/address.

You can check for it in the "Supply Chain Matrix for Supplier" pg.

Best regards,

5 replies

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  • Do Gooder (Employee)
  • 4 replies
  • April 11, 2023

Check to see if there is a record for the supplier in Supplier for Purchase Parts.  Also, delete any addresses, contacts, payment methods, etc… in the Supplier module.  


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  • Author
  • Sidekick (Customer)
  • 117 replies
  • April 11, 2023

There is an address identity but when we try to delete we get the following error. 

There are no comm methods, or anything under the invoice tab.  No Payment info.

 

 

 


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  • Do Gooder (Employee)
  • 20 replies
  • Answer
  • April 11, 2023

Hi,

According to the message there must be a Supplier Leadtime record remaining for your supplier/address.

You can check for it in the "Supply Chain Matrix for Supplier" pg.

Best regards,


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  • Author
  • Sidekick (Customer)
  • 117 replies
  • April 11, 2023

I couldn’t see the record on the Supply Chain matrix for Supplier, but did see it on the Supply Chair matrix for Site - From External Supplier tab.   I deleted it there and was then able to delete the Supplier. 

 

Thanks


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  • Superhero (Employee)
  • 1111 replies
  • April 11, 2023

Hi, 

Typically, you should attempt to delete a supplier or similar data - tab by tab. 

When setting up a suppler we go left to right tab by tab.   Delete the same way tab by tab right to left. 

You may get an error, but this way the error will be for a given tab, sometimes you need to delete a sub tab or similar supporting data. Tab by tab, will direct you to the issue. 

Best Regards.