When hovering over any given activity on the 15.4.3 Web Console, I have the ‘Disposition’ set as a visible option from the activity details tooltips menu,
but it is not actually displaying the relevant status for this. I would expect to see ‘Open’ or ‘Fulfilled’ in this location. Any idea why this is?
Thanks, Sean
Best answer by Phil Seifert
Hi Sean,
Closing the loop and will only respond on the later question you posted instead of this one.
This is an issue, it should display a value after disposition and it will be fixed, most likely by the next SU release. Whether the upcoming fix is possible to retrofit to earlier versions depends on the nature of the fix itself.
+24Hi Sean,
As noted in your later posted question on this same subject, I am checking this with R&D and confirm I also see the same situation when I try this on our QAC environment. They will come back to me to let me know if this is something to be fixed or if we perhaps are missing something in the configuration.
+24Hi Sean,
Closing the loop and will only respond on the later question you posted instead of this one.
This is an issue, it should display a value after disposition and it will be fixed, most likely by the next SU release. Whether the upcoming fix is possible to retrofit to earlier versions depends on the nature of the fix itself.
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