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ACTIVITY DETAILS -WEB Console - Disposition blank

  • April 17, 2023
  • 2 replies
  • 55 views

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When hovering over any given activity on the 15.4.3 Web Console, I have the ‘Disposition’ set as a visible option from the activity details tooltips menu, but it’s not displaying the relevant status for this. I would expect to see ‘Open’ or ‘Fulfilled’ in this location. Any idea why this is? (JPG attached)

Thanks, Sean

 

 

Best answer by Phil Seifert

Hi Sean,

This is an issue, it should display a value after disposition and it will be fixed, most likely by the next SU release.  Whether the upcoming fix is possible to retrofit to earlier versions depends on the nature of the fix itself.

 

2 replies

Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • April 18, 2023

Hi Sean,

I am checking this with R&D and confirm I also see the same situation when I try this on our QAC environment.  They will come back to me to let me know if this is something to be fixed or if we perhaps are missing something in the configuration.

 

 


Phil Seifert
Ultimate Hero (Employee)
Forum|alt.badge.img+24
  • Ultimate Hero (Employee)
  • Answer
  • April 18, 2023

Hi Sean,

This is an issue, it should display a value after disposition and it will be fixed, most likely by the next SU release.  Whether the upcoming fix is possible to retrofit to earlier versions depends on the nature of the fix itself.