Over time, some employees have been moved to work under different managers. The employee files are showing the correct direct supervisors. However, the managers of some of these are saying they cannot see their expenses, etc. When I have checked if these employees are showing up the list of supervised employees for the current manager shown in the employment file in the Supervisor Access screen, they are not listed under the current manager, still under the previous one.
I have entered a new row for one of these employees under their new manager in the Position Access Setup screen and saved it. But if I go back into the supervised employees screen for this new manager (after refreshing the screen) the employee is still not showing up there, they are still listed under the previous managers supervised employees list. I have tried setting the valid until date for the row in the old managers position access setup to the date that they changed to the new manager, but it makes no difference.
In the graphical position screen, the employees concerned all have the current manager shown, which matches what is in the employee file.
What am I missing here? Thanks for any assistance.
This on Apps 10 inhouse installation by the way.
Best answer by william.klotz
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