Solved

Over time, some employees have been moved to work under different managers. The employee files are showing the correct direct supervisors. However, the managers of some of these are saying they cannot see their expenses, etc. When I have checked if these employees are showing up the list of supervised employees for the current manager shown in the employment file in the Supervisor Access screen, they are not listed under the current manager, still under the  previous one.I have entered a new row for one of these employees under their new manager in the Position Access Setup screen and saved it. But if I go back into the supervised employees screen for this new manager (after refreshing the screen) the employee is still not showing up there, they are still listed under the previous managers supervised employees list. I have tried setting the valid until date for the row in the old managers position access setup to the date that they changed to the new manager, but it makes no difference

Hello,Is there a method that updates the offsets of the sales price and not the base price in the price list ? The option adjust offsets acts on the base price and not the sales price.Thank you in advance,Lina ;)

Hello,once I create two positions in relation supervisor-subordinate and assign those positions to two employees, will the employee with higher position in position structure have automatically access to expenses of the employee having subordinate position assigned? Or is it necessary to setup something other? Thank you!

When hovering over any given activity on the 15.4.3 Web Console, I have the ‘Disposition’ set as a visible option from the activity details tooltips menu,but it is not actually displaying the relevant status for this. I would expect to see ‘Open’ or ‘Fulfilled’ in this location. Any idea why this is?Thanks, Sean 

Hi IFS team, We have a slight problem when doing the VAT reconciliation in IFS. There was a supplier which didn´t have its TAX ID Number filled in, we noticed it when we downloaded the tax ledger csv file from output for the month. We filled in the TAX ID Number in Document Tax Information in Supplier tab, however the problem still persists. We filled in the Tax ID number in Supplier tab, but when we are downloading the tax ledger the Tax ID Number still remains empty. Sorry for my bad explanation, if you need me to be more specific please write me, is there a way to fix this issue?

I have checked the Configuration Characteristic and the value NO is there…Where else should I check?we are on Apps10 UPD14 

I’m currently on App10 UPD9.  Trying to implement PM Actions.  When the WO is created I would like to be able to assign the tasks to a team or individual.  Does anyone have helpful hints on how to do this? Thanks,Elaine

Hello,I’m working on process improvements and trying to understand more about how the workflows work and they functionalities. I’m not the assyst Admin, but work with them when request form changes.I have many general questions I’m sure a user guide would answer.Thanks in advance for any help.C.

Hi There, Is there any other posting control can accomodate my requirement instead of posting to M24?

Possible causes   Invalid username and /or password the user is not authorized to log in the service is currently unavaiable   Please contact your system administrator if issue persist

Hi, The user is facing following issue: There is currently a problem connecting to 'http://kiito.xxxx.xx:xxxx'. User ext_xxxx is not allowed access. Most likely causes:  * User not set as Active.  * User is not granted connect privileges.   I have checked the user in active in create user and also not locked. The database user is also connected.    Can you please help?  

Is it possible to prevent users to set Service Orders as Resolved as long as there are open/incomplete activities and/or Material demands that are not Fulfilled?

Hi IFS Community,Thank you all in Advance.Could you please explain why we cannot use “&” in the Invoice Number field in the Manual Customer Invoice /Manual Supplier Invoice Screen?? Best Regards,Chathura

Cloud 22.1.1Using Chrome.Using Find Page in the Navigator, the text is cut off horizontally, showing only the top of the characters. This is new behavior in this client’s system.Any ideas what could cause this? 

Hi1/ In a product center we define a weight for a product in KG  : for example 3 KGIn the shipping list, the unit is in Gr and not KG. How to set the KG unit in shipping process despite of gramme ?2/ In the ship List, we can define a shipping charges. How to set Alliance in order to always have this cost in the service order ?Is it linked to the setting of a pricing rule in a contract (expense rule) ? In the Financial tab or Resolve tab/Complete order, sometimes we have the price of the part without the charge of shipping and sometimes we have the line for the ship_charges includedProduct Center Ship list Shipping Charge Thanks and Regardsanthony

After creating the employee, how can i change the person ID if it was misspelled ?

Hello, We have set up automatic tolerance posting in our test environment, we have also set up the posting control for SP1, but we were wondering if there is a way to set up control type AC2 for this posting type. We want to be able to add a cost center to the tolerance posting, so we can easily identify when we look in the GL Rows analysis which cost center a particular entry goes too. Thank you!

Using XML, is there a way to grab the latest record? In the below example, there are multiple “OPEN” records associated with the task_id but I would only want the latest record. Also is there a resource to learn more about XML and FSM?  <data_constraint>        <constraint>          <left_operand>task_event.task_id</left_operand>          <operator>eq</operator>          <right_operand>@task_id</right_operand>        </constraint>        <constraint>          <left_operand>task_event.event_type</left_operand>          <operator>eq</operator>          <right_operand>OPEN</right_operand>        </constraint>      </data_constraint>

When hovering over any given activity on the 15.4.3 Web Console, I have the ‘Disposition’ set as a visible option from the activity details tooltips menu, but it’s not displaying the relevant status for this. I would expect to see ‘Open’ or ‘Fulfilled’ in this location. Any idea why this is? (JPG attached)Thanks, Sean  

Hi,We have a case where multiple checklists are added to a service order. In back office, checklists appear in alphabetic order, but the liens are not numbered in the same order.What determines the order? Can it be set? What is the criterion? Indeed, in mobility, the lines appear in this order : Thank you.LaurenceALLIANCE V15.1.0.12

Community,i have a problem in user profile for Aurena, below user can see lots of Engineering menus in IEE, but only one in Aurena, may I know how to fix this error?this is IEE menu in Engineering this is Aurena Engineering menu, only Asset Design is there. Thank you.

Eevn though there are connected business opportunity and business acitivites for this saved account/customer, Data is not shown show saved customers in CRM panel  When customer name is clicked in outlook it tries to show but then again dissapear. 

Hello all,I am looking for a way to analyze data and generate an alarm when a process is going in the wrong direction. We currently have Control Plans setup for all manufactured parts. Variable measurement checks are setup on each. We have specified Outer Min, Nominal Value, and Outer Max values.I was testing the use of SPC in IFS and defining UCL, CL, and LCL values that are within the Min and Max values. When I create the chart I do see the alarms. My question is,  is this the correct solution to achieve the desired results, or should I be leveraging another feature (Inner Target Cp/Cpk)? Any guidance would be appreciated!

The most recent IFS Roadmap document covers 22R2 and 23R1 and states it’s updated twice a year. There are other community questions looking for the latest, and responses point back to the below link… but with no explanation to the missed cadence. When can we expect an update?https://community.ifs.com/product-strategy-and-roadmap-124

Hello to all,I would like to be able to insert a line with BPA in the "Customer" screen, "Sales" tab, "Pricelist per Price Group" sub-tab.I use this web service: main/ifsapplications/projection/v1/CustomerHandling.svc/CustomerInfoSet(CustomerId='CUSTOMER_NAME')/CustOrdCustomers(CustomerId='CUSTOMER_NAME')/CustomerPricelistArrayThe problem is that in BPA, I don't see where to add the notion "CustomerPricelistArray" ? : This is a request that I have a problem with to set up a customization for one of our customers.Is it a limitation of the system? Thank you.