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Dear SirI have an Issue for customer offset proposals with sales penaltywe received a payment from customer and then we recorded.  It is only when the remittance details are received from the customer later that the payment is for multiple invoices and the sales penalty has been deducted from some of the Invoices. In this case, how can we offset the payment with multiple Invoices and record the deducted sales penalty?.  Kindly help me Best regards Joby 

Can you provide me the path to enter manual voucher in IFS Cloud.

Hello, Some advice or how to guide on adding a dimension(s) to an existing FACT table.We would like to use FACT_IL_ACCOUNT_BALANCE table for Business Reporter, we have also recently started using Accounting Structures from which the dimensions from accounting structures do not exit on the main FACT table or the underlying database view (as a persistent field)I believe we have to add the dimension to the FACT as below. From the existing set of dimensions here  Any ideas or help as to what I need to do to join/link the DIM_ACC_STRUCT_ACCOUNT to the existing FACT_IL_ACCOUNT_BALANCE table?Any guidance appreciated Thanks,Rob

Hi, We have a process flow of parts being sold to another site and company in IFS. When we at the demanding site are doing a Return for Credit on the receipt, a supplier shipment is created. So far so good, but how is this going to be matched at the supply site? Can/should we register arrival on those parts in any way or is the correct process to make an RMA on the CO? I cannot find the parts waiting for arrival in the Register Arrival page or in any of the transit pages. It is like they have “disappeared” after the Supplier Shipment is made. Please note that the demand is triggered from a DO. Regards,Josefin

Dear Community, I had the following problem when I tried to open a shop order today. But I dont have any problems like below;1-Same PC + Different account = No problem2-Different PC + My account = No problem Can anyone help please? Kind RegardsOzgun 

Adding rowkey in table with huge data taking lot of time while upgrading apps8 to Apps10 version. What is the preferred practice of adding rowkey with tables having huge data while doing upgrade from IFS Applications 8 to IFS Applications 10 Please suggest

Hi,On apps10 Aurena I’m not able to define a Single Occurrence Address.Anyone else with the same problem?  I saw a bugfix for 21R1, but for Apps10 Aurena I don’t know if there is a solution already or a patch to correct this behavior.  IFS Aurena framework version: 10.12.18.0IFS Aurena client version: 10.12.114.0IFS OData provider version: 10.12.0.0 Thanks,Joao 

Hi All,Can anyone suggest me if any report is available to find out the full report for a year showing how many days it took to convert a Purchase requisition to Purchase Order from the approved date of the PR.  Best Regards,Shiraj

Hi, Me and all my work colleagues have started using IFS, and we all are struggling do simple tasks like pasting tables from Excel. My problem is the following:We need to create multiple Quotations Lines in Sales\Quotation\Sales Quotation. And some quotations can have more than 50 quotation lines.Now the problem is that IFS doesn’t seem to allow a simple copy/paste from an excel table (which we get from clients). Therefore, we need to fill all Quotations Lines cell by cell, row by row, for every  single cell that is on this table (Qty, items requested, items proposed, dicounts, and more). Even the line numbers must inserted manually... As you can guess, this has been extremely frustrating experience, and a huge step back in efficiency, as before thinks were running smoothly. I’ve done some research and found topics in the forum about:Copy/Paste Object: However, this needs only possible to use from an existing Quotation. File template: Could be an option, but I’m not sure it can/should

Community, Have you seen this message ? This error message prompted when we are doing engineering part transferring to manufacturing site. Prior to this revision, we already have 2 engineering revisions transferred.Question, why this error message? we found we could avoid this error by switch on checkbox Allow as Not Consumed in Part window, but, is this the right way to handle this error?kindly advise.Thank you.

Hi All, On IOS there is a icon for the barcode scanning functionality. On Android you have to click and hold, but no icon. Is it possible to show/hide the barcode icon?  

What is the corresponding View or Table that has the Confirmed, Authorised status in DB for IFS APP10 screen Time Registration?checked the view COMPANY_PERSON_ACTIVE cannot find any columns that correspond to it COMPANY_PERSON_ACTIVEany ideas or pointers on how to locate it?Thanks

Hi Team,I want to split the revenue evenly across future accounting periods for a Service Contract.For ex: Annual Maintenance Contract is sold for period Apr1 2021 to March31 2022. Customer pays the entire amount in advance . Now the amount needs to be distributed equally across each future accounting periods.Request you to please tell what basic configuration set up needs to be done for this.How revenue will be distributed evenly and what voucher type will be created for it.Screenshots of the setup will be really helpful.Thanks,Rakesh 

We need some help with the consolidation process in IFS 10. We have succeeded with some of the steps but there are some issues left, e.g. currency translation and elimination of inter-company transactions. Below I list the steps that we have done.   Map subsidiary accounts (Accounting rules -> Code string -> Accounts field Account group) Specify which months to consolidate in the parent company (Financials - Consolidation -> Group Consolidation -> Balance Transfer and adjustment -> Reporting status) Give permission to employees to perform the consolidation. (Financials - Consolidation -> Group Consolidation -> Consolidation Basic Data -> Consolidation Security) Transfer data (Financials - Consolidation -> Group Consolidation -> Balance Transfer and adjustment -> Balance Transfer Assistant) Approve reporting journal (Financials - Consolidation -> Group Consolidation -> Balance Transfer and adjustment -> Reporting status) Create consolidation str

Hello,I´m having some issues with “min amount of days” in the reminder template and reminder level. In level 1 its stated 7days and that works out fine, but in level 2 the amunt of days is stated to 10 days,The reminder proposal does not take that in consideration and calculate 7 days as well for that reminder level.Anyone who knows if this is a bug or if I´m doing something wrong? Thanks in advance. 

Hi @majose and others!We have been trying to figure out a way to "freeze" a std cost for sub-assembly when calculating a new parent part, but haven’t been successful. I have also searched the community for similar questions without result.It would be very valuable for us to find out if there is a way to achieve this, or if not, if it is in the IFS future roadmap to look into the possibility. Since IFS Idea Wall vanished I haven’t seen a new place to register ideas for future enhancements, but perhaps one exists?Scenario is as follows:Part A: Sub-Assembly with material & operation cost, Std cost is calculated and defined for the period (year) 31 Dec. In February, the routing is changed but std cost is not updated as that shall be valid for the whole year.In Mars, a new Part B is released and contains part APart B has material & operation cost.Part B shall be calculated and a std cost shall be set for Part B BUT the std cost for Part A shall not be changed when the calculation is

I have a user that would like to set up a pivot table in Excel and refresh the data from an IAL view.  Is there a tool from IFS that can do this?Using App10 Update 9 Thank You

When creating a Customer Support Order, the problem description is also copied to comment field of the Primary Assign activity. When we change the Customer Support Order to Service order and dispatch to Mobile, the text is double visible on the overview on Mobile. And if it contains a lot of text, user has to scroll alot because of the double text. (problem descr. and activity comment)Is there a way without Mobile customization to not show the primary assign activity in Overview.Or is there a configuration that when you creating a Customer support order the problem descr. is not copied to the comment field in the primary assign activityVersion: v15.3.0.5Regards,Robin.

If a work order is prepared and on the Active list and someone goes in and right click deletes it.Where does it go?Can it be tracked anyway by the assigned number?

Hi,I would like to have the address of reception and expedition in mobileedge.It’s required in the customer process because, a Technician doesn’t always have a fixed PUDO. So, when the PUDO change, we change the shipping address in the shipping list screen on the backend.. There is no integration with a carrier IT systems. I didn’t find a way to display address (for receiving or shipping) in mobiledge.Could you tell me a way with the customizer (or other way) to do that ?I tried to add a customized field with the customizer, but it’s not avaiable in mobileedge. No address available in receiving card, No customized field added in ARN screen available on mobile edge. Thanks and regardsanthony

Is it possible, in Aurena, to use your phone’s native camera function to attach pictures as either documents or media attachments? That would be a great way to capture pictures of serial objects, defects found in NCRs, receipts for expenses, etc. I am using UPD6 and when I go to media or attachments my only option is to browse for an existing file.  I’d rather open the camera, snap a picture, and then have that image attach all in one process.

We have a situation where we have some Installed Items that for some reason have multiple PM Schedules. I am trying to track these down, but have no luck making a SQL query to find these:How do I link Item against pm_sched?

Hi everybody, in some intersite processes the order code doesn’t change to 4 if we release a purchase order.What are the prerequisites?  

Hi,For a customer process, I have to declare serialized parts consumed by the technician.These parts are not managed in inventory.The goal is only to manage parts (serialized and not serialized product) and declare a part used during a service order. In the Backend, we can use Consumable Product and Fullfilled a material demand on this part.   But, with​ mobile edge I can’t display and select a consumable serialized product.Do you know a way (settings)  to do that with mobile edge ?Thanks and Regardsanthony 

Hi Experts,Is it possible to set a null value with an xml update?ex: update task set person_id=null where task_id=123how to do this with an xml?I tried the following but didn’t work<update_task>  <task>    <task_id>123</task_id>    <person_id></person_id>    <update />  </task></update_task>