why can't I see a customer order in IFS after it has been sent over the soap service

Hi all,

We’re currently integrating into IFS from another web application, by sending across customer orders. We’re using the IFS web service and sending the order requests via

http://inbounddistributiontransactions.distributiontransactionmanagement.webservices.ifsworld.com/

The request gets handled and we get a successful response back with order information, see example snippet below - it’s not the full response..

<S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
   <S:Header>
      <WorkContext xmlns="http://oracle.com/weblogic/soap/workarea/">rO0ABXdXABN3ZWJsb2dpYy5hcHAuaWZzYXBwAAAA1gAAACN3ZWJsb2dpYy53b3JrYXJlYS5TdHJpbmdXb3JrQ29udGV4dAATMjAyMS0wNC0yMV8xNC4zMi41NAAA</WorkContext>
   </S:Header>
   <S:Body>
      <ns0:createCustomerOrderResponse xmlns:ns0="http://inbounddistributiontransactions.distributiontransactionmanagement.webservices.ifsworld.com/">
         <return>
            <receiver>CONNECT</receiver>
            <sender>CONNECT</sender>
            <applicationMessageId>1</applicationMessageId>
            <classId>ORDERS</classId>
            <lines>
               <messageLine>1.0</messageLine>
               <name>HEADER</name>
               <c00>1</c00>
               <c01>AWS</c01>
               <c06>GBP</c06>
               <c23>[ who ]</c23>
               <c26>[ code ]</c26>
               <c37>NO</c37>
               <c38>[reference]</c38>
               <c43>100</c43>
               <c45>en</c45>
               <c86>CREATE</c86>
               <d00>2022-09-21T20:41:39.303+01:00</d00>
               <d01>2022-09-30T14:49:04.664+01:00</d01>
            </lines>…

However, when this is reviewed in the system, the customer order cannot be found - is there a configuration that needs to be setup or activated in order to be able to see the auto generated orders ? Or do we need to raise a purchase order or anything to trigger the customer order view?  It’s our first time working with IFS so any help the community can offer would be great,

Thanks in advance!

RoRo