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Hello,

Is there a place IFS Cloud stores the logs of events, custom events, event actions, etc?
I have an emailing event action but we aren’t getting any emails sent out, and other than doing an email trace, we have no way to debug to test what’s causing emails to not get sent/emails failing.

Any and all advise would be greatly appreciated.

Thanks,
Bryan

Hi @bdoucette 

 

For Send email type event action, there should be an application message created every time the event is executed. Go to Application messages window and see if there are any messages in Failed state. By default they should be in NOTIFICATION queue. 

If the app message is in Failed state, then you can view more details and there you can see more detailed error message.

BR,

HI @Amila Samarasinghe 

Thank you a ton for your response. Luckily, I did end up finding application messages via another post, but if I didn’t your message would have been perfect.

Thanks again, I appreciate the response.
Bryan

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