Solved

Hi,In the Customer Order page (Apps10 Aurena) if we query a customer order → operations → single occurrence address → edit → (edit the address) → hit “OK” to submit the address change the below error is displayed in the debug windows.A similar error is also thrown when the same operation is done through IEE.What could be the issue here?Thanks!  09:18:20 ERROR - ERRINV - (Server Application Error): Exception while sending data Caused by: ifs.fnd.connect.http.InternalServerErrorException: InternalServerErrorException: 500#<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/"><s:Body><s:Fault><faultcode xmlns:a="http://schemas.microsoft.com/net/2005/12/windowscommunicationfoundation/dispatcher">a:InternalServiceFault</faultcode><faultstring>Unexpected end of file. Following elements are not closed: AddressCode, Address, ValidateRequest, Validate, Body, Envelope. Line 14, position 21.</faultstring><detail><ArgumentFault xmlns="ht

When trying to create a new Trip from IFS Trip Tracker, I’m getting the following error:  Function<GetUserDefaults>: Failed to read value from CompanyPersonRec.EmpCatId I’ve verified that everything stated in this URL is complete, IFS Trip Tracker - Technical Documentation For IFS Cloud, my User and Employee records are connected to the same Person record, and my Employee record is set as Active. I’m sure it’s data related but what and where?

Hello, We have some issue with our customer regarding Document management deployment.Internal database has restricted storage capacity, which is not viable in the long run. FSS solution has a cost per utilization, which is not a possible solution regarding its costFirst, the customer project is the following :1st go-live with an On-premise installation of IFS Cloud Switch from On-premise to IFS Cloud as a service installation Roll-out 6 months later on a IFS as a service installationIn the long run, document storage solution must be compatible with a Cloud installation. Standard solutions offered by IFS in terms of Document storage does seems not to allow to have client-managed databases in a Cloud installation : e.g. an Azure Storage database owned and managed by the customer, which would be connected to the FSS storage solution. My questions are the following :Can an Azure Storage database owned and managed by the customer be used in a FSS storage solution ? If yes, how is the setup

Are there any Aurena tutorials to create a Projection Configurations? or Any step by step documentation?Thanks

After migrated from IFS9 to IFS Cloud 22R1 (all configurations have been done as the IFS Cloud documentation), and the only thing we can see on our time clock is the screens below. Anybody have any idea?    

Is it possible to add documents to a shipment?I am attempting to link Customer Orders to their respective shipments, so I can have documents on the Customer Orders be available for printing when shipments print their delivery notes.I have looked into Object Connection Transformations, but the connections available do not seem to work properly. I have this error appear:with this configuration:Any advise would be appreciated. Thanks,Bryan

Hello,I am attempting to access attachments for shipments (I added the ability to store attachments on shipments, and for shipments to pull attachments from Customer Orders that have attachments as well). What would be the best process for accessing these attachments? An API call via a workflow, or a reporting rule?I have tried accessing them via a workflow that utilizes the api call “GetFileExtList(DocType):String” but handling the output is something I’m not familiar with as the documentation does not cover this scenario. I have looked into reporting rules but I am not sure if it’s possible to print attachments automatically when the report “shipment delivery note” is printed.Any insight would be greatly appreciated.Thanks,Bryan

Hello,I am not familiar with how IFS handles documents, but I am attempting to create a workflow and custom event/action to pull documents with the class code of 140/150 from a customer order to the shipment for that customer order.I also plan on creating another custom event/action to print that transferred document at the time when the delivery note is printed.I know how to create custom events/actions and workflows, but I’ve never interacted with documents before. Any advise on how to accomplish this or any direction would be greatly appreciated.Thanks,Bryan

Hi All, As shown below, the find field is not visible when the browser is 100%  As shown below, the find field is visible when the browser is 90% How to fix this issue It should automatically adjust to the screen size as our employees are using different sizes of devices.

HiI am receiving the below error during it created pods(after running the main script).        Warning  Failed     <invalid> (x3 over <invalid>)   kubelet            Failed to pull image "ifscloud.jfrog.io/docker/calico/node:v3.19.1": rpc error: code = Unknown desc = failed to pull and unpack image "ifscloud.jfrog.io/docker/calico/node:v3.19.1": failed to copy: httpReadSeeker: failed open: unexpected status code https://ifscloud.jfrog.io/v2/docker/calico/node/manifests/sha256:bc4a631d553b38fdc169ea4cb8027fa894a656e80d68d513359a4b9d46836b55: 403 Forbidden - Server message: unknown: Rejected artifact download request: User ale-pyqol8y is not permitted to deploy 'calico/node/sha256__bc4a631d553b38fdc169ea4cb8027fa894a656e80d68d513359a4b9d46836b55/list.manifest.json' into 'docker-hub-cache:calico/node/sha256__bc4a631d553b38fdc169ea4cb8027fa894a656e80d68d513359a4b9d46836b55/list.manifest.json'.  Warning  Failed     <invalid> (x3 over <invalid>)   kubelet            E

Hello,For the Order Confirmations for Customer Orders, the Fixed Freight amounts don’t appear on these forms. I have them accessible on Invoices but not on Confirmation of Customer Orders. The Delivery Term for fixed freight has the calculate freight charge set to yes, and the collect freight charge also set to yes. How do I get these to appear on this form? I’ve gone through the view via a quick sql report and there were no records of the fixed freight amount.Any and all advise would be greatly appreciated.Thanks,Bryan​​​​​​

Hi,I may be missing information, so please help me understand the situation.In one of the posts, there is information that IEE opens lobby links in a light version of Interne Explorer (not configurable). Since the support for Internet Explorer 11 ended on June 15, 2022 and Edge is recommended as a replacement, is there a plan to make a change to lobby links, so that they open in a supported browser?What to do with the errors that users get currently when clicking in a link in IEE due to the browser incompatibility? 

Hi. I am a beginner to use IFS.😅Please help me to know how to do “Customer Offset” I started to click ”+” (New)  and filled in Payment Currency. Then, what is next action?  

Hi,Could someone let know what is ASC module (ASC shipment) in IFS ? As I see, it’s not in IFS core ? Is it an extension or a localization ? Could someone also share documentation or training materials related to ASC flow ? Thank you in advance !

Hello, Can you explain to me the difference between the date of creation and the date of registration in the "Customer" page please? The help is not available for the date of registration.  Thank you.Lina

Community, would like to borrow your mind here. we are testing external supplier invoice with ABBYY system. ABBYY will send XML files and SFTP to IFS, IFS will call BIZAPI. External supplier invoice is loaded, but there is one issue, invoice document is not checked in. wondering why? please refer to the screenshot attached. Thank you.

Hello guys, Is there a way to implement a check whether a shop order includes at least one operation before the shop order is released.  Thanks for any ideas!  

Hello community.Could we know what the status “opened” in the Request means and how the status can be reached? In 23R1 we’re seeing the status, but somehow can’t see how to reach it.T&R

Hi Everybody.I am wondering if anybody has been able add the certificate “open-banking.pfx” into IFS version 10.8.I have tried the following in our DEV environment.Install it manually on the server, Export the .cer file after the install and with that file I have done a re configure. Install it with CMD prompt into Java directly.When I test in routing address I get 403 forbidden error message. 

When i view a PDF in Aurena using the eye icon, the digital signatures in the pdf are not visible.  I can see then when i download and open the file. Is this an Aurena limitation or a browser problem? 

Hello,I’m working on Styling self-service portal, I have some questions below and would appreciate a solution.Need to change the "Favorites" sub-title to "My Favourites" just like how it is displayed in the menu, refer image-1 attached. Refer image-2 attached, (a) we need the boxes present on the below side in the image, to have outlines with color:            My Open Events - #3B86C7            My Decisions and Authorizations - #18A88A            My Reported Events - #F26B51            Major Incidents - #D91670Just like the boxes present in the above in the image.    (b) And the images associated with the boxes should be changed to the images present in          the above.     (c) Also, the text inside the boxes should be wrapped. i.e.            My Open Events, My Decisions and Authorizations, My Reported Events, Major Incidents -                     should be wrapped.  We are not able to make these modifications as we do not have access to the HTML and these styles are applied in HT

Hello, new to this.  Will someone tell me what “RMB” stands for? 

Hello everyone, I would like to know if the screen below exists on IFS cloud 21R2 and how does it work?Have a nice day

Hello,We are an Apps 10 customer using PSO version 6.9.0.22.We use Scheduling Web Interface within our apps setup for IFS to communicate with PSOWe have just updated PSO in our TEST environment to 6.10.0.12, and post update IFS is no longer able to communicate with PSO. It would appear IFS Scheduling Web Interface is no more based on not seeing it within IIS settings of the PSO Server compared to Live environment. I reviewed the release notes PDF, and I can see in release 6.10.0.4 “Removal of Scheduling Web Interface and changes to other components to work with .net6”My question is, how do I resolve our problems and what is the alternative method to use now going forward within Apps to allow the communication to work again?

Hi Team,I get below error when trying to transfer a work task to a mobile user (for all users), in sync task logs. If I init the device I get the work task and also any updates on the work task from device update backend without any issue.Looking at below error thinking that it has something to do with custom events and fields, disable all belongs to LUs JtExecutionInstance,JtTask,MobileWorkOrder and ResourceActivity, still no luck.Anyone seen this before ? have I miss any setup ?Your feedback is highly appreciated.//Sending push entity data failed: Fetching data from database failed - Failed executing query (ORA-00904: "A1"."CF$_YES_OR_NO_DB": invalid identifier)//Regards,Roshan