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This topic was created on behalf of a customer for case G2317257Do you have any recommendations or documents that detail what the minimum internet connection speeds/requirements should be for using IFS clients via VPN? Please provide any input based on your experience. 

Hello  We have a need for system to automatically fill gap between the schedule and attendance hours. For example if employee is scheduled to work 08:00-16:00 and starts working at 09:00 we would like system to automatically generate line of absence for time period between 08:00 and 09:00. 

Hi Team, I would like to know on how to apply the Rule condition while using the XML Message in Processes Tab. As I don’t find any condition applying option available under Processes Tab in XML Map screen. Thanks,Pny

Hi Team, I would like to know on how to apply the Exception handling and Rollback while using the Inbound Integration with XML Map screen. If any exception occurs during data transfer or Application Error, i would like to Rollback the Table transaction/update happened on any particular table.Any help would be greatly appreciated. Thanks,Pny

I have three custom fields all built the exact same - Product Category, Product Sub-Category, and Product Brand. Each of these are reference fields that point to a separate Custom Entity. The Product Category and Product Sub-Category work fine but the Product Sub-Category throws this error when added to the Inventory Part screen:   

Hi IFS community, We have a few PO´s which are open. One of our departments has asked us to close them because the supplier  isn´t going to deliver them us.How do we change the PO status to closed? Currently the PO´s status is received andit has part order lines. We don´t want to receive them via register purchase order arrival tab as it will cause problems in inventory transactions history when preparing the stock count. Please could you help us out on this?

Hi,   We have situation where single CAMT file is loaded to External Payment as multiple records. Multiple Load IDs in External Payment are created for Single External File Transaction Load File ID. Do you know any specific reason for this? can this be related to Payment Dates?   Thanks

Hello,The service center portal allows searching for cases based on specific criteria: However, since the data presented on the portal shows very limited attributes of cases, it is not possible to take advantage of such fancy search options. Does someone know how to use this effectively?

Hi, We are in 22R2 SU1. When the Pool-keep task has a duration and when the mobile user accepts the pool-task it gives the below Failed transaction.ORA-20105: JtExecutionInstance.FINISHDATENOTWITHIN: Allocated interval is too short for the allocated hours.Has anyone encountered this? When the user accepts the pool-keep task, it gives this FT and the pool-keep task is removed from the pool

Hello!I’m wondering if there is any way to change applied date (31.01.2021) of inventory transaction which has already been transferred and posted as MPL voucher. I need to place the loss/profit in a different accounting period (01.2023) than it is now accordingly to applied date. Any tips are welcome.Thanks 

HiHow can you cancel a voucher entry?in Cloud there is no button where you can cancel an voucher entry:  in Apps 10 there was a button where you can cancel a voucher entry  Thanks for an idea Best RegardsSophal

Please tell us more about the contents of Global Support Policy.Q1. For customers using IFS Cloud, if they exit “Continuous Support” without updating RU, 　will they be migrated to “Restricted Support”? Or will it no longer be supported?Q2. In ”Severity Level Definitions”(P5), what exactly is the definition of Urgency 1 through 3?Q3. In ”Error Correction Delivery Policy”(P6), the following is described.     “a single patch will only be delivered for the current Update -2 or later.” 　Does this mean, for example, that if the latest Update is 18, single patch corresponding to Update 16 will be provided?Q4. In “Glossary of Terms” (P9), does “Current Release” mean IFS Applications10 including all the latest Updates and single patches?Q5. Please tell me what exactly you mean by the following statements in “Current Release”.     “other currently supported Releases as designated by IFS in the then current IFS Support Policy.”Best Regards,

Hello!I’m a IFS user and I’would like to see all fault report generated inside my own site through the counters of maintenance engineer lobby.The main reason is to make easier for tehcnicians to follow up the task and to bring it to closed status.Thank you

I want to pull the Address Line 1 and Post Code from Location Addresses into Serial Objects using the Location ID as the Key. I cannot work out how best to achieve this and wondered if anyone could point me in the right direction?Thanks,

Hi all,One of our customer gets this kind of error from time to time while they doing WADACO things using aurena scan it 10.when i checked Touch apps server TASTrace log I can see below errors. Is anyone know what are those errors and where it occurs? is there a specific location to check?   these Tracelog file errors are related to the ORA-20114 session corrupted error mentioned in the image?Here I also  attached full error text file Please Kindly check on thisThank YouSara

Hi community!I have recently received a need from the business where we are looking into if it is possible to require our timeclock users to provide a reason if there is a deviation to their timestamp vs their work schedule. Since I have worked very little with the “Time Management” in IFS Apps 10 I wanted your initial feedback if this is even possible out of the box in IFS?To elaborate here is and example of what we are trying to achieve:Employee-1 is on a schedule where he is working Mon-Fri 08.00 to 16.00.On Tuesday he goes to the dentist and is not able to clock in before 09.00 which means that he is working 1 hour less that day than what his schedule says.We would like a solution where he is prompted to insert a reason (hopefully predefined list of values) for his 1-hour delay.The reason for us wanting this is that according to the Norwegian work regulations some absence is with pay, and some is not. Best regardsJoakim

How the AssetStartStop Event works in APM Module? Please advise.

I would like to know how to manage if there is a ban forbidding export to a certain country. So that, the customer order /sales quotation is not allowed to progress (stopped when releasing).I thought we can use the denied party-customer in the export control menu as shown below   But, we can release an order on a customer with a denied country.As mentioned in the page help : “Information about the parties that should be denied for use in an order can be filled in on the Denied Party-Supplier, Denied Party-Customer, Denied Party-Forwarder and Denied Party-End User pages which will then be considered before releasing orders.”I worry that something’s going to get missed somewhere.Anyone can help me ?  

HiNow, I have a garbled text issue for the Lobby’s help page as below,I want to know that if the help page is also text translation. How to fix the garbled text issue of help page. Could you share your idea.Thanks & Best regards!  

We are in IFS9 - I need to set-up an authorization Routing template or rule - not sure which might have what I need, that will allow me to have a back-up authorizer.  In other words, we only need one person to authorize, but we want to add another to cover when they are not available.  I have it set-up in the Routing template with both Authorizers at Step No 10 - but that requires both to authorize.  If I change the set-up so the Step No are 10 & 20, it still requires both to authorize but in an order.Is there a way to have 2 individuals but only require 1 authorization?  If not through the template, may another option?  Thanks!

Afternoon all. It is early doors on this functionality, but does anyone now if there is a permission relating to the administration of keywords on Offerings in the Service Designer in v11.6? I am interested in whether we can enable our business users to manage their own search terms.Thanks

My Customer would like to setup thier Crystal Server to integrate with their IFS Cloud application. Is this done by FS resources through a Case or if there is a way my Customer can do this?

I need to retrieve all purchased order lines of certain purchase group.purchase group is not available in the PURCHASE_ORDER_LINE_PART_CFV table.I need view or table or script to retrieve the purchased parts of certain purchase group.thanks in advance 

Hi, I would like to know why do we have a code part function ‘Internal’ when a page to include/exlcude IL code part already exists, what is the purpose of Code Part Function - Internal? and what is the difference between ‘Code Part Function - Internal’ and ‘Internal Code Parts’? If I mark the Code Part Function as Internal, then will this code part not be used in GL? And what is the Code Part Function - Internal Elimination used for? Thanks for your inputs. Best regardsRutuja

We have an standard “Terms and Conditions” PDF file we need to be able to send with the standard Quotations Report from IFS Cloud.  This should be a default attachment every time a quotation is emailed or printed.Any good instruction how to set up this in IFS Cloud?