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Mobile app critical incident alerts/notifications

  • 15 March 2023
  • 1 reply
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Has anyone come up with good ways to enable alerts/notifications using the IFS Assyst Mobile App?

We have support personal who want to be alerted especially during off hours whenever a high priority incident or outage occurs. So, we want a push notification not simply that they check email on a regular Candance. 

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Best answer by Caroline Schaffner 19 May 2023, 16:33

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Userlevel 3
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Hello Scott,

Push notifications in the IFS Assyst Mobile App are not currently available.

I believe this is a good suggestion for the ideas area! I would suggest raising this as an enhancement/ idea to be considered by the product team. This will also allow the customer community to see the suggestion and comment/vote on it.

https://community.ifs.com/ideas

 

Kind Regards,
Caroline

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