I am trying to set up a survey in IFS assyst using an event query.
When I run the query in event monitor, it returns a list of events, with then Affected user field populated.
When I add the query to the survey, and click on Issue Request, i receive an error “Event Query returns no users.”
Am I missing something?
Best answer by Caroline Schaffner
Hello Damian,
Could you log this with our support team in the normal manner so they can investigate this further for you? I would suggest you to reproduce the issue and provide screenshot(s) and the corresponding server.log with the date and time of the issue.
Could you log this with our support team in the normal manner so they can investigate this further for you? I would suggest you to reproduce the issue and provide screenshot(s) and the corresponding server.log with the date and time of the issue.