Solved

Hi we have implemented on one customer SSO with azure open ID and V15.4SU3, we encounter the following issue :when we use the astea brower and we setup the SSO profile then we have the azure authentificaiton screen but after the system open the webemployee portal THen the SSO seems also ot be activated on the mobileedge website as i have the same issue that the astea browser how too.on the web employee portal this is workling fine.Could you tell me if perhaps we have done someting wrong ? i would like also to avoid having SSO on mobileedge …thanks for your feedbackrgdsChristophe

Hi, Customer would like to move the “Exclude from mobile” slider in back-office, from the original tab (in French it’s Affecter / Dispatcher), to another one (Info .Service, the 1st one). Is it possible ?  We’re not able to do it with customizer. Thank you ALLIANCE V15.1.0.12

Dear Expert,Is it possible to do a PSO clone? Any instructions available.Appreciate for some inputs. Many Thanks,KM

We use Shop Floor Workbench in Apps 10 and we have users that will put in the Shop Order number which shows all operations on the shop order.  This will allow them to work on operations out of sequence.  If they use the Workcenter or any of the other filters it works fine.  We have the Selection as Executable.  Is there a way to prevent them from doing this without trying to build out events (if even possible)?  We need them to use the Shop Order to review Work Guidelines from previous operations and they state there are too many orders to scroll through.  

Hello everyonei’ve already read this topicBut my issue is bit different. Client want to have to 2 customized URL for each of their environments.ooI want to know if it’s possible. And if yes i suppose i have to raise case to IFS ? So what is the info I have to provide them in the ticket .Appreciate any guidance please.Thanks.

I remember there was some talk at one time about an analysis module for Maintenix.  Is there any recent information or documentation for it?

Hi,How can We view an image in our IFS application server? What should I write in the Custom Image URL field?Screenshot 1 Screenshot 2   Remote Desktop  

Hi,Does anyone know all the different methods of obtaining the output of demand planner forecast ? Is there a way to see it via a spreadsheet ?Note - this is Apps9 Demand PlannerRegardsYashodha

HiThere is an option in the Define Code string view to select Cost Center as logical Code Part.Can somebody explain the advantage and posibilities of using this functionality ?   

Hihow do you handle customer bankruptcy in IFS.When a customer files for bankruptcy I would like the system to:-provision the amount due-block the customer in the dunning system, so they don’t get dunned-exclude the customers from the customer age analysis etcas it can take year before the lawyer are finished with closing the bankruptcy case. Is there a function or a used process in IFS when customer bankruptcy happens.I know that there is a bad debt system but it doesn't seem to solve the issue or have I overlooked something. ThanksSøren

HiI am migrating into Sales Price List Part (SALES_PRICE_LIST_PART)Method List is set to New and Modify.Ran the migration job and all records were imported.When I re-run the Migration Job I get an error ORA-20112: SalesPriceListPart.EXIST2: The Sales Price List Part object already exists.Does anyone know why I get this error? teh record does exist so it should be doing an update now, not an insert!Cheers,Graham 

Hi, we have a product used in a lot of BOM’s (over 50 BOMs) that is becoming obsolete and will be replaced by a new product. What is the best way to replace this part in all of those BOMs with the new part number?If the answer is that it has to be done manually, what is the best way to find all the places that the old number is in use?ThanksChris

Hi Experts.There is a requirement from the customer that they need to track all the changes in many tables such as person, skill, task, resource and etc and they expect to include all the fields in those tables in the fsm audit.Could you please advice me is there any limitation that we can provide so that it will not be a performance issue?Thanks,Heshala.

Hello, How do you make another structure the default one? Is the only way marking is as “*”?How can we phase out the *Alternate? Thanks for any input,Alina

Hi Community, we are not able to unreserve the part because the error message says we cannot unreserve the part as it is picked and when trying to delete the picklist or to unissued the part in the picklist it says there is no part issued to get unissued. However, there is a part issued. Is there any way where we can unreserve are cancel the picklist?  Many thanks in advance 

Hi, on document revision form, it is possible to view document using a specific button. Which access rigths (projection) is necessary to have it ?If I add DOC_ADMINISTRATOR acces privilege, it works but it is “too much”. Best regards,Christophe

Hi All,This query is regarding the ‘Personal Portal’ of an IFSAPP 7.5 client.When I click on the ‘Personal Portal’ in the navigator, it gives me the below error. I tried to clear the web page pool cache as mentioned in the below community post.Clearing WEB page pool cacheBut as soon as I logged in as app owner, I’m getting the same error in the browser as well.Does anyone familiar with a similar issue, please?I really appreciate your valuable opinions/suggestions to solve this issue.Thank you in Advance!

We’ve activated the Arrival and Resolve Failure codes in service orders in v15.3.6Astea only pops up to fill in the code at resolve of the activity if the Arrive and/or Resolve time has been exceeded. This is mostly done by the field engineer when he resolves his order on mobile.But often the engineer does not knows what the reason of the failure is,He knows it only if he caused the failure himself (e.g.: car broke down, traffic jam, store closed,...)Although, the dispatcher often knows already a failure reason even before he dispatches the order to the engineer (e.g; parts needs to be ordered, no engineer available, customer is abscent,...)Is there a possibilty to pop up the demand to fill in the arrival or/and resolve failure code when the time has been exceeded at dispatching of the order ?Can this be configuraed in Astea  or does anyone has suggestions how to do it ?I’ve noticed that the failure code fields stay grayed out even when the time has been exceeded and are only available

Hi everyone, Our quality department needs to track certain lots.For this, they need to be sent an email (for now the best option), for when the lot is issued in a shop order.The way I’m thinking of doing this is to create a custom field on Inventory Part in Stock or Lot Batch Master, and based on that, create a custom event on issues from a shop order, when this custom field is not empty. My question is if this is the best option, or if anybody sees a more efficient solution for this?Thanks,Carlos Mendes

HiWe are looking into enabling text search on documents, and have looked at the document content search domain which would allow this. But enabling this search domain, gets it to start synchronizing all documents, of which we have millions. Is it possible to limit this to specific document classes? We are only interested in doing this for certain document classes. Doing it for all our documents at once also seems unfeasible, at the rate of syncronizing we see.Is this possible, or is it necessary to create a new search domain?We use IFS APP10 UPD8Best Regards

Hi ThereCompliments of the season!can lease accounting in IFS APPS10 be used on the following conditions.• A lease contract over a period of example 10 years with an annual payment and not monthly payments • A lease contract of example 5 years with the lease installment paid in advance in the beginning of the contract." Thank YouMona

using shop order pegged materials with multilevel product structures. The top-level shop order may have 1 or more component rows that have a shop order pegged to them as supply. Those next-level shop orders may also have 1 or more component rows that have shop orders pegged, and so on.  When scheduling the orders in APB we get an incorrect plan. The problem is that neither of the 3 planning settings (Infinite, Finite, Always Finite) give us a plan in the way we would expect for these material lines, and also does not give us a reflective view of the work center capacity plan, as the demanding shop order may not schedule when set to Always Finite, schedules before the supply orders when set to Infinite or schedules far out into the future when set to Finite.

Since couple of weeks back, we are getting an error during PSO6 installations.According to the error the issue is related to VM Scale Sets and Command Script Extension.We are doing PSO Azure installation with interactive login. Have tried with PSO versions 6.8.0.23 and 6.9.0.18. Both give the same error. Have done many number of installation attempts without success. Error is not specific to Azure region or subscription as we have come across the issue in different installations.  VM has reported a failure when processing extension 'ifsauprodpsoap003vmssCSE'. Error message: "Command execution finished, but failed because it returned a non-zero exit code of: '1'. The command had an error output of: 't Ops File "C:\Program Files\Python37\lib\site-packages\thinc\backends\__init__.py", line 7, in <module> from .ops import Ops File "C:\Program Files\Python37\lib\site-packages\thinc\backends\ops.py", line 13, in <module> from ..util import ...' For more information, check the ins

Hi All is it possible in IFS to obtain the names of the FULL and LTU Users with the modules they are using?Thanks Mona

Community, I have a PO printed, and I can see below text. see screenshot highlighted. I can see they are from Supplier for Purchase Part window/Manufacturer tab, and also from Part window Info Text field.I am wondering where in the system control whether or not to print the above info mentioned above. Thank you.