Solved

How to open a history logs on custom screens in custom tabs?

Dear Community,We are currently facing challenges in handling the RMA for the serialized part.Let me provide you with a detailed overview of the situation.For quite some time, we have been using a particular inventory part. However, due to a requirement, we needed to transition this part to a serial tracking. Since there were no available stocks of the part, we managed to successfully convert it into a serial-tracked item. Recently, a part was returned by a customer, but it was initially delivered when the part did not have serial tracking enabled. Consequently, we are now encountering an error when attempting to receive the part with a serial number. We would greatly appreciate any assistance provided for this issue.  when I try to receive with Serial no, getting following error.Part Master 

Hello all, I am facing an error when saving a custom page.Projection name is HfmReportingEntity name is HfmAttributes{"error":{"code":"ODATA_PROVIDER_ERROR","message":"An internal server error occurred. Contact administrator.","details":[{"code":"NAMESPACE_NOT_ALLOWED_AT_FIRST_ELEMENT","message":"Namespace is not allowed for Entity Sets, Singletons, Action Imports and Function Imports; found 'IfsApp.HfmReporting'."}]}}What could be the error  Thanks

When I press "Release" from the right-click menu "Status" on the document revision screen, the following message appears and I cannot release the document(IFS10). "Need object reference for document revision ([document class]-[document number]-[sheet]-[revision]). Check document title."Is it possible to make a document revision released without a object reference? 

I cannot seem to find the qty of by-products received into the inventory in shop orders screen.Is there a way we can have a breakdown of by-products received for each shop order.

Hi,our customer has the following requirements.They have 3-Site, for example:ABCHe create an “Engineering Part” with “Provide Code” and “Product Structure”, for example:“Part Number”  = 1212“Provide Code” = MakeThe next step would be “Engineering Revision Transfer Action”.The “Part Type” per Site are:A = ManufacturedB = Purchased (raw)C = is not needed For Site A with “Part Type” “Manufactured” it does the transfer.For Site B with “Part Type” “Purchased (raw)”  it does not  the transfer! This is the Error message, I understand that, but this situation exists and I think not only in this company. Is there a way to transfer a “Engineering Part” with “Part Type” manufactured and “Product Structure” as a “Purchased (raw)” Part?Would appreciate a timely response, thank you in advance for your assistance.BR,Milanko

We deployed 15.4.4 last week, and our users were really please with the addition of the action button for Installed Items:  The “right-click” functionality on this page in Astea Browser was sorely missed when we moved to 15.2, so this was very welcome

Hi,In IFS Cloud 22R1, the tool check-out/in functionality was introduced in Asset Management, with the possibility to do self check-out/in for technician.I could only find how to perform this from IFS Cloud and not from MWO App.is this functionality available on MWO app in some way ?If not is it planned for it to be added ?For the customer I am working for, technicians will only have access to IFS through MWO App with LTU licenses. This tool check out / check in process was something of interest. But if it is only available from back office and not from MWO app, they will not be able to use it.Kind regardsLénaïc

Hi experts,we have IFS APP10 and are in cloud.How can we restart our IFS Connect Server if it doesn’t react? 

Hi Team, Can one of you please advise how we can navigate to the below screen in IFS Cloud? The Screen shot if from APP9. Thank you.

I have a PO and all the  PO lines have been received by mistake. How do I cancel them?The PO is in status Received. When I make a Purchase Order Change Order and RMB > Cancel on a line “It is not possible to change a contractor type purchase order line that has project time or cost reported to it” message appears. So what should I do to reverse the receive status?

Hello everyone,Is it possible to plan a BPA? (is there a procedure in a package that allows you to do this?)Thanks in advance!

We need to connect 800 users to a Company and perhaps multiple Sites.Do we really have to do this 800 times manually in 2023 ? What about when projects have 20.000 users?I’m sure it’s possible to do this with a database run, but considering those can be difficult in Managed Cloud (this question got directed from a ticket to Community, so there doesn’t seem to be any ready capability for this) .Any pointers or good experiences you’ve had?There are news that 23R1 would enable Permission Sets for SCIM users, so that takes care of that part - but Companies and Sites remain an issue.

When using the Output option under a screen to output data on a screen to Excel, I expected the output to be saved in the default location set in my Excel if I click the Save button on in Excel while in the file.However instead of going to my documents folder on the PC, which is my default save location in Excel, after alot of searching I found the files generated like this in IFS are actually going to an IFS temp folder instead, so the next time I log into my windows, they are gone.Where and how do I set my default location for files output to Excel from IFS this way to my normal Documents folder, if IFS is ignoring the default path set in my Excel options?Heres what I do:Output file with this option: When in Excel, press Save (not Save As), and then file ends up in the temp folder below instead of in my Documents folder.In the path below, user id is my actual user id, and the 2 digit number directory at the end changes name at each Windows logout / login.C:\Users\<userid>\AppDa

Hello All,I’ve created a new PM action with a very simple calendar. (Start date today, Plan execution every 5 days, and the calendar is 24/7). The generated maintenance plan is not as I wished.Calendar had been re-checkedIs this a case or a misunderstanding of how calendar works in a PM action?Thank for all your advices

I have successfully deployed delivery 2016 (UPD17+UPD18) to my IFS test environment, but have run into an error while applying the included Touch Apps manual installation on my utility server. The Touch Apps database is a separate database from IFS and I have verified IFSTAS and TASRUNTIME user/password within the the TAS database and verified the IFSMOBILITY user/password within the IFS TEST1 database, but received an "Access denied" when the installation runs.Product Version: 10.18

Hi, cannot find this functionality in Aurena. Is it only available in EE and, if so,  which Cloud version has it been reintroduced in ? Thanks

How can I change local checkout path ?It is not automatically set, after first time of checking in/out the document, and it is not possible to change it in the User setting even if the user has document admin access.

There is a requirement of a Cloud Customer to make a REST Call using a Custom Event.Jason Body is bit complex and has Array Elements on it.Is there a way to fetch Array of Data to a REST Event without doing any Business Logic Changes? Only possible solution I can think of is to eliminate array elements and to send multiple messages against each Array Element, but the customer prefers to sent just one message with all elements.Appreciate any advice or recommendations.  

Trying to solve an issue relating to a batch sync error on mobile with a baseline view.  Two views: MMA_request_history_view and MMA_task_history_view are returning the following error‘~BatchSyncError:Metadata not found for mma_task_history_view.modified_dttm. Contact your system administrator for assistance.~’I have updated the view to include modified_dttm, as well as added custom metadata to reflect the new field.  Both views use a similar line in their sync rule     <attr>MMA_REQUEST_HISTORY_VIEW.*</attr> to label all fields. My assumption is that the custom metadata entry for mma_task_history_view is missing something to link it back to the baseline view. Any thoughts?

Hello Community - On the external supplier invoices screen, I have an invoice with the load error “Payment method ACH does not exist for supplier xx”.  This is true but the supplier does have a payment method of check.  Why is IFS insisting they get paid via ACH?  We are on IFS10 update17. TIA 

Hi,    I have the below two tables with the mentioned fields and sample rows. Table GL_Ledger X has got a lot of actual details down to GL rows while table Budget Y has got budget amounts by Activity_Seq. I need to come up with one report where I have all fields of table X and one additional field for “AMT” coming from budget using the common filed Activity_seq. Two issues in my result:Duplication of budget amounts (in A1 rows). Missing budget for A3 and A5In other words, want to keep all details and rows of table X and pick up all records from table Y with no duplicates.Any clues on how to solve this issue? Also if I will use union all, is there an easy way to copy all table X columns properties to table Y and how to do it if that is the only solution. 

Hello everyone, On the Self Service Procurement Portal, even if my Person ID is set as a requisitioner, the “requisitioner” field it is not filled in automatically while it is filled in automatically in the purchase requisition when my user is making the purchase requisition.Do you know if it will be arranged in next releases?Thanks in advance, Laura

How do you attach a document, such as an engineering drawing, to a material or an object for future reference? Using IFS10 Thanks

Hello, I would like to export a quick report we have that was made with crystal reports and uploaded to one of our environments for IFS Cloud. It’s a .rpt file but when I go to export the quick report, it gives me an XML file. The reference of this quick report has the crystal report file listed, but I can’t do anything with the filename. Are quick reports stored somewhere differently than how Operational Reports store their report layout files? Thanks,Bryan