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I am trying to create a Custom Event in IFS 8 - “CRO Receive Part” to Display an Alert if a user tries to save when the Serial No on the Receive does not match the one on the “Component Repair Order”.I am able to use Error_Sys.Record_General to display a message  and force the user to go back, however, sometimes it is OK that the Serial No is different. I would like the user to be able to Click ‘Cancel’ to go back and ‘Continue’ if it is OK. I have tried to use Client_Sys.Add_Info and Client_SYS.Add_Warning, but they do nothing.What am I missing? DECLARE  CURSOR cro_line_cursor  IS  SELECT clt.cro_no, clt.line_number, clc.cf$_reported_serial_no serial_no    FROM cro_line_tab clt        ,cro_line_cft clc   WHERE clt.rowkey = clc.rowkey     AND clt.cro_no = '&NEW:CRO_NO'     AND line_number = '&NEW:LINE_NUMBER'     AND contract = '&NEW:CONTRACT';BEGIN  FOR cro_line_rec IN cro_line_cursor LOOP    IF '&NEW:SERIAL_NO' != cro_line_rec.serial_no THEN      Error_Sys.Record_Gene

In Cloud, I created a custom event action tied to existing event (PARTS_SUBMITTED_TO_MRB). My event action works and sends a streams message to A user. When I tried to add multiple users (assume User1 and User) via Receiver window, usernames are displayed with semicolon delimiter.Then when I go to trigger event, I get message:The Foundation1 user "User1;User2" does not exist.Does this mean I can only send a streams message to one user?

Hello, Has anyone had any luck with pulling the inventory part number with the GL voucher rows analysis data?I want to see if there is a way that when I run the GL balance analysis or GL rows analysis it pulls in the inventory sales part number as well. Thank you!

We sometimes need to update the billing customer information on Repair Orders after the product is received or shipped back in the system. Is there a way to unlock these fields?  

HelloIn the Tax lines Witholding screen as you can see in the attached image, is there a way to make the Report Code an autofilled field ? Best regards.  

Hi,I want to use line break for long texts. How can I break to row? I tried with “<br>” tag with “<p>”. It worked. Then I divide the text and I added “<br>”. It didn’t work with “<ifs-data>” tag. After that, I tried many thing to escape from tag. How can I break the line? <ifs-data ifs-data-field="ND.NOTE_TEXT" class="col-xs-12"></ifs-data> 

Maintenance transaction analysis i have found errors and the code part values are invalid and i have extended the respective code part value valid until date, after i have ran rerun errors now the transactions are in valid status its authorized and all the work order line are authorized and i have ran Transfer maintenance Time transaction still it is Valid state not transferred.Thanks for Advance

We have an ETM Channel where we want to fetch a n existing Building in Database using “Address1”.Basically, the details that we can use to fetch Building Short Code are:Address 1 Postal CodeWe don’t see any lookup filter for Address1. Is there any work around? 

Hi All!When I create a new task from the maintenance engineer portal,not all of the new reported work task are counted by the NON ASSIGNED element. But when I assign a resource manually  to the task, the ASSIGNED element counter increases.What are the criteras to make a new report get counted as a non assigned task? Thank to all your advices

Hi everyone, I have a problem about “Self Service Procurement Portal”.I am not able to see one “Self-service Procurement catalog” in the “Self Service Procurement Portal” and I don’t know why. I’ve checked the following :Self-service Procurement catalog is published and is valid for all users Category Assortment is active Product lines are existing in the catalog and are not set as “excluded” Companies of all sites are defined in the “Companies” group of page “Category Assortment”  Sites are defined in the valid sites tab of the “Self-service Procurement catalog” Self-service Procurement catalog is up to date (update has been made)Another catalog works and is seenable on Self Service Procurement Portal. The only differences I see are :The seenable catalog has been manually created while the unseenable catalog has been created by datamigration.  Data seems correctly added to parent ID catalog when manually created (FRSAM2) by the process of adding the part to one subnode (as images bel

Good afternoon - We have a case where the Work order is not updating the Work Order status from the Mobile Device - Mobile Work Order is at status Started however the IFS WO is showing at status Assigned. Can anyone advise why this issue is happening. Many thanks all  

I am currently working on IFS Asset Management - Equipment - IFS Cloud lesson which is a recoded session and I am trying to figure out how we create a site that can be attached to a functional object.  

Hi All,Is it possible in Alliance v12.5.1.16 (yes, old I know), to get the Open and ETA times to adjust based on Access Hours in the site record, or by some other method?For example: Maybe a site doesn’t open until 10am. If a service order is created at 7am and there’s an SLA of an hour, then the Open time will be 7am and the ETA time will be 8am. But the site doesn’t open until 10am.So what we’re wanting to achieve, is that if the job is created prior to that 9am open time (allowing for the 1 hour SLA), then it will make the ETA time 10am. (The time that the site opens).We’ve actually tried adding “Access Hours” in the site/customer record, and we’ve tried the same in a new ‘warehouse’ and assigned that warehouse to the site/customer record, but it does not have any impact on the Open or ETA times when a Service Order is created.Seems like something that should be do-able.Any advice out there?CheersMark. 

We have created an ETM Channel where we are creating new Items. To create an Item we need to provide Section-Department. Everything works fine until we try to provide NULL Department for Section Department.Example: Section-Department “ABC-” already exist in Database. But when we are trying to fetch it from ETM it returns all the Section Departments that has Section as “ABC”.

I am in process of trying to set-up remittance/payment advice for Electronic payments.  I have the initial set-up & am receiving the e-mail but it is blank.  What am I missing from the set-up?Supplier Set-up  Event Action Set-up I received an e-mail upon creating the payment order but it was blank: Not sure what I am missing.

Hi all,how can I allocate the following menus to the user in a permission set?  

Service report not visible in my work screen , even though its not hidden . We want to edit the service report but can’t see it on screen . using page designer we can see its there. 

Hi, we are using V15.4We have found an issue when creating a Contract or Contract Quotation, when adding products to the Obj. of Services (OOS).  In V15, once you start typing in a field, the auto-fill feature offers you matching products and you can select what you want from the list and it seems to add the product BUT we have found that it does not really add it properly, only looks like it did.  To properly add the product you MUST also click the elipsis (...) and then select it in the pop-up.If you don’t select it properly, you only find out when you run the PM Batch Scheduler and you find that all of the products not added properly, do not get added to the Service Orders.I think it will be necessary for me to open a support request for this but my question for now is: Is there any way to turn off the auto-fill, to stop it suggesting matching choices?  Then we can avoid the issue until fixed.If so, can this be set per module or would be a global switch off?  Is it controlled in All

Dear experts,for EDI mapping we need xsd files. I tried the “IFS Interface Browser” but the files are empty. For example the message SEND_INVOICE. Where can I get such files?

Hi All,I’m a IFS Partner and appreciate if anyone could share information on “Retail Assortment” in Apps 9 (Component RETWHO).Thank youBest regardsChitrangana 

Hi friends  How to rectify below error ?

 Currently the tech mobile work list defaults to this ‘Card view’. Does anybody have any idea if/how we can change an MOE to have it default to the ‘Calendar view’ (at bottom) ? Thanks, Sean   

Hi,Here is my travel cost model configuration. I am trying to achieve a scenario where the DSE will schedule as follows:On an empty shift, activities can be scheduled within a hour hour radius from start location - therefore offering a wider range for where activities can be scheduled.Where a pre-existing activity exists on a shift, limit travel to 1 hour from that activity to the one being scheduled.Should the configuration I have in place achieve the above?No max shift travel is required.thanks. 

In IFSAPPS 10, we could grant a permission set to a user group But this is not possible in the IFS cloud. Is there any alternative to achieving the same? Is there an estimated date to have this in the IFS cloud? 

  Hi,On serial objects placed in the equipment structure, there is an option to return a serial object to inventory - "Move to Inventory". The reason to return the Serial Object to Inventory could be for sending it for repair or to take care of an old component as an extra spare object. But it is not possible to return the serial object to Inventory if the Part No linked to the object only has Serial Tracking "At receipt and Issues" and the Serial Tracking "In Inventory"=FALSE. The selection "Move to Inventory" is only enabled when the Part No connected to the serial Object has the Serial Tracking "In Inventory"=TRUEI tested and it is the same behaviour in: APP10 UP16, as in Cloud 22R2 UP5.My customer says that from a logistics perspective, it is highly desirable not to track their parts in stock, only in part serial.Why is it not possible to return a serial object to stock if the item is not serial tracked in stock? The serial tracking is anyway in the part serial catalog.Best Regards