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Change Work Task on Work Task Step

  • 3 August 2023
  • 2 replies
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Userlevel 2
Badge +6

Hello,

We utilize work task steps on work tasks to indicate different objects that need to have work performed on them as part of the overall work task. We have some scenarios where certain work task steps aren’t able to be completed during that original work task for various reasons. We’d like to be able to “move” that work task step to a different work task so it could be scheduled with other work. However, each work task step gets locked to the task when it’s created. Is there a reason why work task steps get locked to the work task? Is there a different way to be able to move the work task step? Ideally, we’d be able to move the step to a different task while maintaining the unique step number. 

If this isn’t possible to do, I can’t see to figure out why a step number has to be locked. We can move tasks to different work orders (under certain conditions), so why are steps always locked? We are running Apps 10 update 13.

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Best answer by EqeRobertK 3 August 2023, 16:28

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2 replies

Userlevel 5
Badge +13

Hi @eedwards ,

There is indeed a hard link between the task and the step, so the step cannot be moved around between other Work Tasks. But your questions sounds like a relevant scenario and it would be a good enhancement in IFS. For another customer we already have a customization where it is possible to move the work task between other work orders, so that is handled with a customization. Maybe a good idea to place an idea on this community (https://community.ifs.com/ideas).

Good luck,

Robert Kool

Userlevel 2
Badge +6

Hi @EqeRobertK ,

Thank you for the prompt response! I will submit an idea for allowing this. It would be really helpful in our business processes.

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