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Hi All,

Any idea about this error, please?

I’m getting this when trying to print invoices from the Customer Analysis window.

Email notifications send without issues for a different company when I follow the same process.

 

Error while sending data... 
Caused by: javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, the request did not meet the criteria to be authenticated successfully. Contact your administrator. aAM0PR04CA0039.eurprd04.prod.outlook.com]

 

I really appreciate your valuable opinions.

Thank you in Advance.

Looks like a problem in your MAIL_SENDER1.  You must have entered a user and a password and they are not correct for the account your are attempting to use for email.

Solution Manager > Integration > Setup IFS Connect

Integration → Connector Senders → MAIL_SENDER1

Hi @mwilson , Thank you for your opinion.

 

 

We were able to solve this issue by turning off the 2FA for the mailbox.

Where did you turn off the 2FA for the mailbox?

Thanks for your help in advance. 

Hi @clarkzeng, I’m sorry, I’m not sure about that. our IT team did that for us.

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