+3Hi,
In the Indicators section of the Export License there is “Document Connected” set to default No.
After several License creation attempts, Export Controlled documents created, no matter what I tried I couldn’t get that indicator activated and document connected.
How could we get document(s) connected to the Export License?
Thanks.
Best answer by Mathias Dahl
I tried this myself and I think there is a bug in the Export License page when it checks if a document is connected. I recommend you file a support case and tell them that there is an error in this line:
Doc_Reference_Object_API.Exist_Obj_Reference('ExportLicense', client_sys.get_key_reference('ExportLicense','export_license_id',export_license_id))
It should look like this:
Doc_Reference_Object_API.Exist_Obj_Reference('ExportLicense', client_sys.get_key_reference('ExportLicense','EXPORT_LICENSE_ID',export_license_id))
The difference is subtle, yes 🙂
+32I think that indicator will only say Yes, if a document has been connected to the export control license. Above, it seems like you are creating a new license and that one cannot be connected to a document until it has been created.
+32I tried this myself and I think there is a bug in the Export License page when it checks if a document is connected. I recommend you file a support case and tell them that there is an error in this line:
Doc_Reference_Object_API.Exist_Obj_Reference('ExportLicense', client_sys.get_key_reference('ExportLicense','export_license_id',export_license_id))
It should look like this:
Doc_Reference_Object_API.Exist_Obj_Reference('ExportLicense', client_sys.get_key_reference('ExportLicense','EXPORT_LICENSE_ID',export_license_id))
The difference is subtle, yes 🙂
+3Hi Mathias and thanks for your answer.
We’ve logged a case as you suggested.
Feedback received is that if their investigation reveal the presence of a core defect or a documentation gap, the necessary corrective measures will be included in a forthcoming product release.
Regards.
+32Thanks for reporting back!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
