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Authentication unsuccessful, the request did not meet the criteria to be authenticated successfully. Contact your administrator.

4 years ago
Jul 19, 2022 2:08 PM UTC
6 replies
2700 views

M

+15

MitDenukN

Hi All,

Any idea about this error, please?

I’m getting this when trying to print invoices from the Customer Analysis window.

Email notifications send without issues for a different company when I follow the same process.

Error while sending data... 
Caused by: javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, the request did not meet the criteria to be authenticated successfully. Contact your administrator. [AM0PR04CA0039.eurprd04.prod.outlook.com]

I really appreciate your valuable opinions.

Thank you in Advance.

Best answer by MitDenukN

We were able to solve this issue by turning off the 2FA for the mailbox.

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M

+10

mwilson
Hero (Customer)
4 years ago
Jul 25, 2022 6:02 PM UTC

Looks like a problem in your MAIL_SENDER1. You must have entered a user and a password and they are not correct for the account your are attempting to use for email.

Solution Manager > Integration > Setup IFS Connect

Integration → Connector Senders → MAIL_SENDER1