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How to connect a new customer with site?

  • 19 June 2023
  • 3 replies
  • 132 views

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Hi everyone,

I am in IFS CLOUD and I have created a new customer in my new company TR02, but when I want to create a new customer order it does not appear in my site.

So what can I do to solve this problem-?

 

thanks and best regards,

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Best answer by astfarazt 16 August 2023, 17:41

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3 replies

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Hi Any Campos,

 

@Any Campos 

did you find a solution for this problem in the meantime ? 

I have the same issue.

 

Thanks,

 

Alex

 

 

Userlevel 4
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If you’ve already set-up the Invoice/Payment pages, have you validated that you have an address created with appropriate Sales Address Information added within the Address page?

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Hi Astfarazt,

 

thanks for your quick reply.

You were right, the Customer CRM Infos were missing. After entering all information the customer was found on the site :)

Thanks a lot,

Alex

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