Error while open customizer

Hello.

         I am unable to open customizer when ever I tried to open it it’s always give me this error

java.io.IOException: Server returned HTTP response code: 403 for URL: https://saned.iau.edu.sa:443/assystweb/applets/customiser.jar
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.access$200(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.AccessController.doPrivilegedWithCombiner(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
    at com.sun.deploy.net.HttpUtils.followRedirects(Unknown Source)
    at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
    at com.sun.deploy.net.BasicHttpRequest.doHeadRequestEX(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.checkUpdateAvailable(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.isUpdateAvailable(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
    at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
    at java.util.concurrent.FutureTask.run(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)