Solved

  Hi,In a SV, at the installed item level, a MOE allows you to no longer authorize the deletion of the equipment, so the "trash" icon disappears from this screen, which is desired in the use case But, from this screen if we click on the components icon, then at the components screen, you have the trash icon and you can therefore remove a component. I couldn't find any MOE.There is an MOE to prevent the Tech to modify the data component’s,  but he can still delete it. Do we have another MOE to avoid the deletion ? Or a way by customisation to remove the “trash”icon  ? See on the attachments, some screenshots.Thanks and Regardsanthony

Dear experts,i need to update some columns on the screen “Incoming Customer Order”.And I use this API: EXTERNAL_CUST_ORDER_LINE_API.MODIFY__(info_ , objid_, objversion_, attr_, action_)How can I set the parameters “info” and “objid”?What values does it expect here?I can’t find them in the table “EXTERNAL_CUST_ORDER_LINE_TAB”

As per customer requirement, they need Stage application DB name to be change from EXXXXXX_NEW to EXXXXXX.  Is there any impact of this change on the application.  Is there anything we need to configure or re-configure after updating the DB Name?

Hi, We have found that when we create a Service Order (directly or via a Filed Quotation), after saving, the comments in Activity 1 will contain the wording from the Long Description on the main tab.We are not sure if that is default behaviour or not so need to know if that is normal or we need to raise a support request?  If normal, is there any way to select to do that or turn it off?Thank you. 

when there is no direct mapping, a custom method is the usual way to set up a transformation.Instead of using a method, can we use a custom field  to set up an Object Connection Transformation when the direct mapping fields are not available in the Target?the custom filed is not coming up in the LOV of available fields for me.

This is probably a simple question to answer, but when does depreciation start for a capex purchase? I always thought it tied to the date of actually receiving the item, or even putting it into service, but I heard from someone recently that it begins when the PO for the capex item is simply released… is that correct?Maybe this is configurable which could explain the different answers, and if so could someone point me to that?Many thanks,Nick

Hi,We are deploying customer via DMM onto a connected environment. But we are getting below error. Any idea what permission is missing here. Please note with the same user I am able to create customer manually in the same connected environment Method NEW failed : ORA-20110: CustomerInfo.NOACCESSTOCREATECUSTOMER: You have no permission to create customers of category CustomerORA-06512: at "IFSAPP.ERROR_SYS", line 140ORA-06512: at "IFSAPP.ERROR_SYS", line 354ORA-06512: at "IFSAPP.CUSTOMER_INFO_API", line 2442ORA-06512: at "IFSAPP.CUSTOMER_INFO_API", line 2459ORA-06512: at "IFSAPP.CUSTOMER_INFO_API", line 677 Thanks,Nishith 

Hello All,  see picture below, I am nt able to adjust the pages to see the one that is in the back.Is there anyone who knows how to solve this? 

Hi all,A customer is installing Aurena Agent using their remote software installation procedure to all users in a group. What they have done isMass rollout the .msi file. Pushed silent installation with the TEST environment url. Chrome extension was pushed out and enabled successfully for Chrome. Extension was installed on Edge too. Above worked. Question:How do we now change the url to PROD? Uninstall and reinstall with correct url? Just push with new url?, etc, etc? Any help much appreciated. Kind regards,Rajith

Trying to set up Crystal Reports Web Service on IFS Cloud 23R1.Print manager is showing error  “No PDF report returned from Crystal Web Service”The report runs in crystal  reports against the instance database using IFSAPP but no other user- The report worked fine in Apps10  Crystal Debug is showing:10/5/2023 9:27:56 AM[IFSCRWebSetup]-[GetDbInfoFromXml] Decrypted.10/5/2023 9:27:56 AM[IFSCRWebSetup]-[GetDbInfoFromXml] Decrypted.10/5/2023 9:27:56 AM[IFSCRWebSetup]-[GetDbInfoFromXml] Retrieved Information from XML : DBUser-IFSSYS DBPassword-******* PrintUser-IFSPRINT PrintPassword-******* DBServerName-testpdb AppOwner-IFSAPP IALOwner-IFSINFO10/5/2023 9:27:56 AM[IFSCRWebSetup]-[GetDbInfoFromXml] Decrypted.10/5/2023 9:27:56 AM[IFSCRWebSetup]-[GetDbInfoFromXml] Decrypted.10/5/2023 9:27:56 AM[IFSCRWebSetup]-[GetDbInfoFromXml] Retrieved Information from XML : DBUser-IFSSYS DBPassword-******* PrintUser-IFSPRINT PrintPassword-******* DBServerName-testpdb AppOwner-IFSAPP IALOwner-IFSINFO10/5/2023

Hello, Currently, we are using WADACO to directly issue component material to a Shop Order via Manual Issue Shop Order Part. This has been working well. However, I have noticed that there does not appear to be a command to unissue material in the event a transactional mistake has been made. Looking through the WADACO user guide, I do not see a command that indicates it is possible to do, is this correct?Any guideance would be appreciated. 

Hello - if I print off a handling unit label from a shipment in Apps9 there is a space for Supplier Code - however in my system the value is null and I can’t locate where in the UI that this field gets it data from, anyone able to help me please, thanks.

  Is there any way we can maximize the field  without changing the display resolution ?Its not visible for some users those who use >100% Thanks in Advance

Hi,  For a use case, a technician installed a material (fulfilling the material order) as a component by mistake. When we are at this step, the part is a component of the installed item.Could we have a way in mobile edge to go back and only declare the part as an installed item and not a component ? If we go through a desinsallation, the part is deleted and not installed independently as installed item (and not component)In the backend, we can reactivate it, but i'm not sure we have this option in mobile edge ? Thanks and Regards. 

Is it possible to add a duration to the date in date fields? For example, for the "Wanted Delivery Date" in the customer order: "TODAY" + 1 month or "TODAY" + 20 days.Comparable logics are also helpful. Many thanks in advance and best regardsRolf

Hello, I'm using document management in APP10When I send an instant invoice using message class INVOIC, media code E-INVOICE, the image of the invoice is automatically attached in Attachments /Documents The document revision for such invoice is in Released status, because it is automatically changed from Preliminary to Approved and then Released.Why does the document revision not remain in the Preliminary status?There is no approval template or event action Is this an intended behavior of the application?Is it a matter of setup?Best regards,Aneta

We had a user accidentally hide the bottom section on the Manual Supplier Invoice page.It took a while to figure out what the problem was.  The change to the page persisted through logging out and back in again.  Other than figuring out that she had dragged a section down to hide it - is there a simple way to return a single page in IFS to it’s previous default view for a user that change it?Thanks for your time and knowledge in reading this...This was the page:Here is is after she accidentally pulled down and hid the 3rd section of the page: 

Is it possible to prevent database authentication with Aurena, leaving only the SSO option available to users, at least for external-facing IFS Cloud sites?This is with IFS Cloud.It seems like it should be feasible but I’ve not yet found any clear documentation on how to go about the process if it is.Thanks,Nick

Hi,I have an issue with onboarding process.I created onboarding template for new employee and assigned it to structure.I create new employee. Onboarding template is chosen correctly in wizardBut no onboarding program is assigned to employee.Where is the problem?ThanksRomana

It looks like our new IFS Cloud database no longer has an Oracle user account for each IFS users.  In the past this allowed users to create their own ad-hoc reports.  Is there a way to give specific IFS users a corresponding Oracle account?  Note:  ODATA is not powerful enough for our current ad-hoc reporting needs.

Hi, I need to create a Quick Report for a department. For this requirement, I should use pivot. However, the pivot columns must be dynamic. The columns show years and months.To make the query dynamic, I wrote a function that returns a query text. However, when I query with Dual table. It has been returning query text, not the query result.  The FunctionCREATE OR REPLACE FUNCTION pivot_function RETURN VARCHAR2 AS dates VARCHAR2(32000); pivot_query VARCHAR2(32000);BEGIN SELECT listagg('''' || vade || ''' AS "' || vade || '"', ', ') within GROUP(ORDER BY vade) INTO dates FROM ( SELECT DISTINCT to_char(t.due_date, 'YYYY') || '-' || to_char(t.due_date, 'MM') vade FROM ifsapp.table_name t WHERE t.odendi_bilgisi = '-' AND t.is_advance_peyment_db = '+'); pivot_query := 'SELECT * FROM ( SELECT nvl(t.project_id, ''Projesiz'') "Proje No", t.currency_rate, to_char(t.due_date, ''YYYY'') || '

Hi everybody,my goal is to print a report twice if a material requisition is done.I’ve created the following report rule but it doesn’t work.Can anyone help? 

Hi all,we setup shrink lob segment schedule job and it was running well.but now it goes to warning stage.i can see below error in background jobs.what can i do to solve this error? Shrinking of lob segment FILE_DATA in table EDM_FILE_STORAGE_TAB failed, due to Oracle error ORA-06550: line 1, column 75:PLS-00201: identifier 'DBMS_REDEFINITION' must be declaredORA-06550: line 1, column 7:PL/SQL: Statement ignored ORA-06512: at "IFSAPP.DATABASE_SYS", line 3783 here is schedule job Thank you 

Hello everyone,When I try to run the "Calculate Resource Capacity" processing from the "Resource management > Analysis > Resource Analysis" screen, I get this error message:However, the task does exist as a bd task... it's even scheduled.However, when I connect with IFSAPP, no problem.The user does have rights to the task, could you give me an idea?Thanks a lot! 

Hello community,We can exclude a component from Cost Calculation using the “Stop Cost Roll” checkbox.Does anyone have an idea on why the control values are not editable in my case. I should be able to chose Stop Roll Flag or Not Stop Cost Rollup, but no possibility to edit here.   Many thanks for any input.A.