Solved

I have set up my user as scheduling resources with access to mobile.  When I login to mobile with my user id/password, I get the following screen without the tiles. I tried to follow the troubleshooting guides in the tailoring guide and video training on Mobile access, and this issue is not mentioned anywhere.   Does anyone have a clue to help me out. 

How to enable/ disable “New Work Order”,  "Pool Work" and "Work to Prepare" tiles from home screen of in IFS cloud MWO maintenance  application? 

On the Document Management\Approvals screen in Aurena, we are trying to clean up the list of entries to show just the records with a null Approval Status...ie those that are waiting for an approval or a rejection. We can see these entries when the full screen is populated. But we cannot filter for null or not eq rejected or approved. Is there any way to do this filter? Our current version of IFS is  Thank you,Lorraine

Hello Our integrator set a permission to all user : IFS_ALL… ? there is not description of the this permission set. Does anyone has a clue of it ? Thank you

Hello, I am curious if there is a setting to convert the calendar view of time from the 24hr to 12hr standard? We are running IFS Apps 10 (UPD 15).I did not see anything in the settings, but I was hoping this could be changed. Any guidance would be appreciated!

Hi,For filtering the Work Type in mWO Service, I’ve added Entity Filters and Security Grants as shown below. Still, I can view all the work types in the dropdown. Am I missing any configuration?App DetailsCreated Entity Filter for Work TypeSecurity Grant Filters by Entity FilterAdded all permission sets as Security Grants for the Work Type FilterKind RegardsPriyanka

We have requirement to remove a particular secondary SVD from multiple Assyst Users.We created an ETM Mapper with Resource as “Secondary SVD” and Record to update as SVD and Assyst User Shortcode. But it is not picking up any record.

Hi, community! I have a situation where media attached to a work order through MWO is not available to be opened as seen below. Has anyone had the same problem in the past? Thank you!  

In an expense-capitalised project, all the costs have been transferred to project WIP in the project completion except the labour time. Any specific configuration/set-up required to capitalize the labour time reported?

The pictures below show the event/actions, as it is to prompt the user with “This part has an open Purchase Order: (Then list the order numbers)” if they modify the characteristics of a part with an open purchase order. However yesterday it was refusing to show the “&HAS_PO” field and only showed the text I had written out, now today it has flipped around and shows the exact opposite. Is their anything I’m missing to get it working?I’ve tried the below method as well and it didn’t work either:DECLAREMESSAGE_ varchar(100) := 'This part has an open Purchase Order: ';CONCAT_MESSAGE varchar(100);BEGINCONCAT_MESSAGE := CONCAT(MESSAGE_, '&HAS_PO'); IFSAPP.Client_SYS.Add_Info(' ', CONCAT_MESSAGE);END;     

We are in a situation where we have loads of contract templates (well over a hundred), and we wonder if there is a clever way to disable unwanted templates. As we cannot delete templates used, this would be very helpful

In an FSM Lobby element we need users to be able to utilize the FSM Scheduling Workbench link to go directly into PSO as they do from clicking the link in FSM. Have tried various link values for the Lobby data but keeps stopping at the PSO logon screen. Would someone please pass along the correct info for that link, assuming Custom URL and link details. Thanks 

Can we disable the option to search History for Work Order in the Histoy module on Mobile Edge 15.4.8.0 ?We don’t want our engineer to search on open orders other then for the own orders where they can check the history in the Site Details. Can we configure to remove “Work Order” from the selection list ? 

Hi allMy backoffice team have asked if there is a way to find all customers with active alerts. From what I can see, this is not visible except looking at the attachements on the customer. Any easy way to find this? Or will I need to create a SQL-script?

Hi, I'm getting an access forbidden issue when trying to add a field from page designer on the purchase order line tab. please see the error below.  error comes even if I,m trying to add a core field from the page designer. Any ideas?ThanksRoshanga

Hi All!I’ve created a purch order with three command lines. The first line is Part A. Le second line is PART B. The third line is PART A. This order is related to the delivery date.Once released, the order of line changes as folowwing : Line 1 Part A, Line 2 PART A and Line thrree PART B.How can I fix this issue.Thanks to all input on this subject

Hi All!When I create a PO,  how to setup the calendar showing  in the field “external transport calendar”?Your advices are welcome.

Does the Lot Batch Master screen still exist in Aurena? If so, is it called something different or can someone provide the projection name? Thanks!  

Any option to cancel pick list in Apps 9 for sales order being used in connection with shipment.

This is regarding voucher approval workflow in IFS10 UPD8.When the workflow is being setup and the voucher is prepared, the approvers/approval groups are being fetched correctly.However, after the approvers are fetched in the voucher approval, there is a possibility for the voucher preparer user to change the amounts in the voucher postings.This doesn’t refresh the approvers under the voucher approval tab and the old approvers from the workflow doesn’t have the relevant limits to approve the voucher. We are not expecting to provide the access to manually modify the approvers to the end users.Is there any way without a custom event/customization to fetch the approvers again to the vouchers. (Perhaps something similar to Fetch Authorization Rule at Purchase Order)  

In 23R1 business activity window , under activity type we can only see meeting and task . how can i activate the rest . what is the window to activate the rest .   

We are moving our Accounting department to Aurena and we have come to terms with the fact that we’re losing the “Customer Payments” screen and instead are going to enter “Mixed Payments” now. I agree that it makes sense to have one screen for Payments in IFS. This said, we have a specific scenario that we don’t see covered with this screen. Sometimes a customer will pay ahead without an invoice number, so it’s just a credit on their account. There is a checkbox on the Customer Payment > Transactions that says “New Payment On Account”. How would we do this same functionality using Mixed Payments? We don’t see a column for “New Payment on Account” on the Mixed Payments screen in Aurena.  

Hello(15.4SU5) When you click on a qbe column to sort the result and then you remove the column of your view, the results are still sorted by the “hidden” column . It could then be difficult to find the hidden column to remove the sort. Do you know if there is a trick here ? if no could this “issue” could be considered as a bug ?Thanks for your feedback

Hello, I would like to know if we could manage a formula when we create a customer like we can (if i don't make a mistake ?) for a contract template.For example : In creation the ID of the customer could begin by 400  or 600 or 300 depending on a classification. Thanks and Regards anthony

Is there a way to export our modelling ARP files via REST api or other way outside of clicking Export on the modelling dataset in the UI.