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HISome customers which are in the process to upgrade to V15.4 are asking the following : in V14.5  (or trough the astea browser in V15) you were able to open  for example in the customer support qbe  the customer support selected in a new tab  in the web employee portal in V15.4SU5 we can’t do this or we don’t know how to do this or perhaps it will be in a future SU ?thanks for your feedbackChristophe

Hi AllIs there a way to remove suppliers from view so that they can no-longer be used but still retain the historical data in IFS?

Community,Would you guide me how to resolve this error when I am connecting MR line to project activity? 

We are finding that when creating Custom lookups and linking them to new Single Select fields, that a blank option appears in the lookup (that isn’t there in the Custom Lookup) But it only looks to be on some, and not others -   Is this something anyone else is experiencing? Are there any fixes?

Hi All, We have following situation for a machine building company: Their machines are build using different modules which are easily interchangeable. So we have for example a Serial Object with Serial ‘1’ which is composed of 5 modules A,B,C, D and E; Each module is also a Serial Object and ‘Contained’ within the structure of Serial Object 1.  The Serial object 1 was purchased by a client X years ago, but his machine was outdated and he replaced it with a new one, our customer got the old one back as part of the new machine deal.  Now they want to ‘upgrade’ that old machine. Upgrading means: they will disconnect all modules, and re-insert a combination of new and existing modules into the machine frame so it becomes a new model (= new part number, and new part serial). So Serial Object 1 is back on stock after the sale has been made. They will strip module A,B,C,D, E and put these on stock - together with the machine frame.  Now they take the machine frame and insert modules, A,B, E,

Hi experts, This is regarding FSM Mobile Cloud deliveries.I have done a customization in mobile and this needs to be deployed in cloud. I need to know if it is mandatory to upgrade the version from the code before building the apk? Eg. Does the this need to be updated to 6.22.8363? Also, once a new apk is deployed to cloud, does the installer automatically upgrade the version as in the screenshot above or is it fetched from the code? Cheers,Buddhima.

Hi experts,Is there a way to see the mobile client version change history? I need to see when this version was changed from 6.22.8361 to 6.22.8362. Cheers,Buddhima

Hi,Over the weekend, we deployed Update 18 along with a number of other deliveries to Production environment Apps 10.We have some users whose Service request screen layout has been corrupted, and the fields are not showing clearly allowing them to create records. See below:  I have cleared their dotNET Cache, removed the content in C:\Users\<username>\AppData\Local\Apps\2.0 and cleared their personal profile for the specific screen frmWoFaultReportCustOrderTab. All attempts fail. However when user account is used on a different PC, the screen appears okay so suggests a client issue!?How and where do I go to rectify this please? Please respond ASAPThanks in advance 

Hi Guys Wondering if anyone with past experience can answer this.We’ve installed Slovakian Localization pack, but wondering what’s the best way to implement on a Company. Is it better to install Localization and then create a Company (we’re going to use it on a new Company) or it doesn’t matter if Company already exists? Just making sure it won’t cause any issue down the line. We’re using IFS10 upd15. Thanks in advanceDinesh

In IFSAPP 10, if tax controls of the company has been ticked for Object Level, Address Level and Transaction Level and if a tax code has been given in the customer window Delivery Tax Information ; the customer will be charged with both taxes when creating customer orders. Is this a bug as this amount will be carried forward to the invoice as well? It seems that this was not the case in IFSAPP 09 as we used to have the Tax Regime Concept.

Hello comunity,Is there a Luxembourg Template for VAT report? My client is in APP10 up9, and there is not a template I was wondering if Luxembourg has recieved a template in other updates Also, in Luxembourg is a posibility to send report by File to tax authority but is it not includen neither in Core or Localization, Does any one have other information about it?Thanks to alls.

How do I retire or park a configuration specification that I no longer want orders to be created for?

HelloEasy question, I think. I’m using APS10 Update 16 and troubleshooting the setup of a maintenance user that can’t be set as a resource in the resource allocation dialog. IFS help is asking me to check Scheduling Basic Data but I can’t find it anywhere. All items in my navigator are unhidden. Is it called something else in my version?

HiI would like to know what are the process who are working with I Replace or Replaced By.For example : for an approval process for quote, could we use these data ? or is it only for the automatic SA assignment  process ?Thanks and Regards

Hi, I am trying to edit the report layout using IFS Report Designer. I want to add a column with InvoiceNo, but when I add it, the column is not visible after printing the modified report. Can anyone explain to me why?Report which i want to edit is CashBoxReportRep.rdlBest regards 

Hi,I am looking for suggestions on how to handle the classification of the same physical part for different use cases.  We are looking to classify as part as:For production For Warranty For Repair For MaintenanceWe have thought about the following options, but was hoping for any other suggestions:Use of condition codes on the part Use of Availability Codes on the part Create duplicate part numbers with a prefix/suffixAdditionally, the business is looking to serialize some parts, but not in inventory.  Which would preclude the first two options above.  Option #3 is possible, but would require additional steps when we are looking to convert parts from one class to another. (either a count in/count out or a unidirectional flow of shop orders) Are there any other ways to handle this situation? 

Hello,I have created a crystal report for a customer order Pick list, but when I try to view the report in quick reports, I get this error I configured the selection formula to match the IFS result key on the Customer order pick list rep view’s result key as seen in an IFS Cloud tutorial, but still no luck viewing it on this page. Does anyone have experience with configuring crystal reports? Do I NEED to have crystal web services? because currently, I am not using itThanks and any response would be appreciated,Bryan

HI we have encountered this morning on customer site an issue with the pushservice which was in “red” below a copy screen (it is in now  “green” as we have solved the issue)could you tell me how we can monitor this issue ? i have seen that we have in V15.4 an asteaalliance150_serverstatus website but i haven’t found any documentation about this website and the system ask me for a login /passwordthanks for your feedbackChristophe

Hi,I am trying to filter results with the query option. I tried many combinations but, I could not handle it. Get request gives an error. The error is "The types 'IfsApp.EmployeesHandling.EmploymentTypeState' and 'Edm.String' are not compatible.". How can I filter result?   The Error: 

When setting up the Credit Management Basic Date Aging Buckets, what is meant by the Installment Due Date?  Where can it be found on the customer order or invoice?

Is there a way to view PDF files without downloading them directly from the Document Revision screen, similar to how it is possible on the attachment panel in other screens? Is this possible with a custom command maybe?In my case I will have a lot of documents not attached to any objects, I would still like to be able to view the PDF documents without downloading them.

Hi all, does anyone have experience on the process/architecture when building data warehouse in IFS full managed cloud service, where user doesn’t have access to database? We as client are trying to find the right approach with IFS team, but seems we can’t get to right people within IFS to answer us this. Only response we get is that we can’t get access to database but no clarity how or who should than push our data to us to put into data warehouse.Thank you all for your input. 

Hi, I have Unpublished Portal Screen Customization under Customizer manager and now the customizations are under DEV and lock by me as a employee. I want to publish the customization again an need to login in as a contact with customization rights in Partner Portal, but i cannot publish or edit, because it is locked by me as employee.How can i unlocked or change the locked by value to the contact_id. Thanks.Robin

One of my customers needs several measuring points at the service objects, or several parameters per measuring point. This concerns only serial objects. And since the serial parts are manufactured for the objects themselves, the question arises whether I can already specify in the design of the part that the following parameters are later attached to the object. Does anyone have experience with this? Customer is using Apps 10

Just installed a new IFS10 .net PrintAgent on a window 2019 server, everything went through but the server cannot start, here is log:[005] 3/23/2023 4:02:45 PM: Starting REST Service...[005] 3/23/2023 4:02:45 PM: Registering...[012] 3/23/2023 4:02:45 PM: REST Service started on http://OCI-IFS10UD-SJ:8200/[005] 3/23/2023 4:02:47 PM: Registered as [#HOST]-IFS10DE_PA[005] 3/23/2023 4:02:47 PM: Added printer mapping:  PRINTER1->DUMMY [005] 3/23/2023 4:02:47 PM: State changed: RUNNING[007] 3/23/2023 4:02:47 PM: Looking for jobs...[007] 3/23/2023 4:02:47 PM: Error while looking for jobs. Reason:Internal Server Error[007] 3/23/2023 4:02:47 PM: An internal server error occurred. Contact administrator.The key value 'NodeName' is invalid.][007] 3/23/2023 4:02:57 PM: Looking for jobs...[007] 3/23/2023 4:02:57 PM: Error while looking for jobs. Reason:Internal Server Error[007] 3/23/2023 4:02:57 PM: An internal server error occurred. Contact administrator.The key value 'NodeName' is invalid.]……h