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The user wanted to close the 300+ old service orders in bulk but did not want to send an email to the customer for the same. We have created the import for bulk service orders but are not sure how to prevent sending emails to customers from that. Thanks in advance for your help.

Dear all,When trying to convert to lead after giving a template account the following error comes saying the method in customer potential returns more than one row.   Would like your kind input on what causes this error.Thank youUdanee 

Hi Community,I’m having trouble with creating a Lobby Data Source based in SQL in IFS 10 and I feel that I have tried everything without being able to figure out why this fails. To get the data I wanted for the data source I have created this IAL:SELECT SL.SHIPMENT_ID, SL.SHIPMENT_LINE_NO, SL.INVENTORY_PART_NO, SL.OBJKEY, SL.OBJVERSION, SL.OBJID, SL.CF$_MAN_PICK_STEPS_DB, SL.CF$_MAN_PICK_STEPS, SL.CF$_MAN_PICK_STEPS_PICKED_DB, S.CONTRACT, S.PLANNED_SHIP_DATE, S.OBJSTATEFROM &AO..SHIPMENT_LINE_CFV SLINNER JOIN &AO..SHIPMENT S ON S.SHIPMENT_ID = SL.shipment_idWHERE 1=1AND S.Contract = '70'AND S.OBJSTATE = 'Preliminary'AND SL.CF$_MAN_PICK_STEPS_DB in ('1', '2')When using this IAL view in the Data Source Designer I am successful in getting the data i want by using the “preview” button:Image shows the preview is successful if no columns is added However as soon as I add the column names I want, the preview is un

Hi All,Why I see different SU levels for IFS Cloud Web Version(SU2) and IFS Cloud OData provider(SU1) version and how could I correct this.  

Hi All,Is it possible to add custom fields in ‘Purchase Receipt History’ Screen.? Please help. I have created one, but not visible here. but able to see it in overview screen.IFS APPS 10 Best Regards,Hari

Hi All, I need to write a procedure to copy characteristics value of one part to same part in another company.but I don't see any view names in debug console when I add characteristics manually.Please help to find view or api names.Best Regards,Hari

  Dear all,Would like to know what can be the cause of this issue. When pressed copy approval template we receive the following error. In other windows where we have a copy approval template tab, this issue doesn't occur.Thank you Kind regardsUdanee

Hello all.One of our sales people has recently swapped from an iPhone to an Android device and is having trouble with the Android version of the Trip Tracker app.It’s all good until they try to End and Send and Expense Only Trip to the Cloud - then Error:ORA:20110: Employee Position is not valid during travel end date.Exactly the same Expense Only Trip can be sent from an iPhone with no problems (I’ve tested a mirror copy of the erroring Trip with my dev iPhone) so the issue definitely resides within the Android app. The error is all the more puzzling as there is no facility for actually specifying an End Date for an Expense Only Trip within the Android app - which is is bit rubbish really. So if the Trip has no End Date, it’s no wonder the Employee Position isn’t valid.. ?Has anyone ever got Trip Tracker to work with Android using Expense Only Trips ?

Hi , does the web interface have an option anywhere to open '’last open tabs'’ like the Astea Browser shown below? 

Hello, does anyone know, if it is possible to export data from an IFS Applications environment via FNDMIG_EXPORT into IFS Cloud environment via FNDMIG_IMPORT? I tried, but it seems, that it doesn´t work. From Apps to Apps it is possible, from Cloud to Cloud as well. Thank you in advance, Johannes

I found a couple of questions on this topic and one idea that is related, but I’m going to ask my question anyway considering the other questions have gone unanswered and the idea wall gives a bleak possibility for this being fixed any time soon.Has anyone found a more efficient way of adding sites for a user in IFS Cloud?  The only page I’ve found for doing this is from Sites per User, and it isn’t just cumbersome as has been mentioned, it is downright obnoxiously slow.In V9, I went to a user, added two sites for a user and saved, there is a built in IFS function to add in the company for the user that they weren’t previously granted.  It took less than 30 seconds from searching the user, adding the sites and saving the record.In Cloud 22R1, the same evolution requires more than a minute and that time becomes significantly longer if the number of sites is more than a couple to add or the company needs added.  Can be literally 5 times as long to do the same task.V9, the UI allows just

Hi, I have a requirement to use the schedule background job on Transfer Project Cost Accounting Transactions.Is this scheduling option facilitating the feature of Valid From, Valid To and Voucher Date. What does Execution Offset, Voucher Date Offset mean.Regards,Rasfe

Hi,Is there a limited size for attachments to be added and downloaded from ALLIANCE ?We are fronting an issue with big attachments where download doesn’t have any effect (pr may be too long).  

I am in the process of creating a design for a customer using FSM6 update 25. I need to add a new custom screen but when trying to add the screen, the drop down list for the “Screen Type” field is missing the “Standard” option. All others however exist. The message_id ‘Standard’ (message_type=CODE) exists in the metrix_message_def table. Also, the table metrix_code_table does include the row code_name=’MM_SCREEN_TYPE”, code_value = ‘STANDARD’ and active=’Y’.Any ideas what is missing?

I just want to know what IETM stands for

23R1 Have a pod in error statuscdftest       ifsapp-odata-d56d85f77-nckjd                            0/2     Error       4 (16d ago)        20d Tried to delete with kubectl delete pod ifsapp-odata-d56d85f77-nckjdIt says it can’t find that podContainer log proxyunable to retrieve container logs for containerd://00a97ddf800a8f9a06454f29ffce9b7aff996eb023f4c319d0333bd429f8c487Container log  odataunable to retrieve container logs for containerd://8e8ba3545c9fea5e1c7bafc1655016514024818da17aa91ddd66a63fb57c8c78 Have tried rebooting and  kubectl scale deploy --replicas=0 --all -n cdftestDid not help  

when  a user try to send a lot of invoices via EDI at a time (eg-120 invoices) in “print customer invoices window” get a server error that the buffer is too small, but if  send them one customer at a time(in batches) they all send with no issues. Is there a way that the user can send  all the invoices at once without batch sending. Error message16:33:25 ERROR - PL/SQL: (Server Error) numeric or value error: character stringbuffer too small Database error occurred. Contact administrator. undefined 16:33:25 ERROR - Command error: (PL/SQL) - numeric or value error: character stringbuffer too small, details: undefined undefined

Hi in address table there is an address_2 and address_3 fields could you tell us for what they are used ?Thanks by advanceRgdsChristophe

Southwest Airlines is curious how other operators manage tracking of locked-out/tagged-out (LOTO) within Maintenix.  Specifically, do you have a method to track which circuit breakers have been locked out during a check, including who locked it out and for what task, or do you handle that externally?Sincerely,Shon Creese 

IFS PRINT Agent is getting following error [006] 10/17/2023 12:47:07 PM: Error while looking for jobs. Reason:Internal Server Error[006] 10/17/2023 12:47:07 PM: Value too large for column.ORA-12899: value too large for column "SYS"."DBMS_ALERT_INFO"."NAME" (actual: 32[005] 10/17/2023 12:47:17 PM: Looking for jobs...[005] 10/17/2023 12:47:17 PM: Error while looking for jobs. Reason:Internal Server Error[005] 10/17/2023 12:47:17 PM: Value too large for column.ORA-12899: value too large for column "SYS"."DBMS_ALERT_INFO"."NAME" (actual: 32[006] 10/17/2023 12:47:27 PM: Looking for jobs...

Trying to see what i am missing here. i have updated a few shift for a few resources however i do nto see these changes reflect on the Resource Shift Change Log screen in the cloud. Entity: ResShiftChangeLogView: RES_SHIFT_CHANGE_LOGi does not seem to be recording anything on the table when i checked the db.is there something i need to activate prior to enable this change log?Version 23R1

We are running into an issue where the aurena agent will not enable in the Edge browser but it does in Chrome.Note: we are on 23R1.4We have the agent installed on users computers and we have the aurena extension enabled. If the user is utilizing Chrome as the browser, it will show enabled but if they use Edge, it will not.  Screenshots from Edge:Version of Edge being usedExtension is enabled - have toggled this off and back on - no changesUser settings shows aurena agent not enabled Aurena Agent is installed on computer - have tried to uninstall and reinstall with no change Since there isn’t an Edge extension for aurena agent, we had to get it from the Chrome store and apply to Edge Note: browser settings are managed by the company but the network team has not found any reasons that this would not work. Are there setting that we may be missing?Has anyone run into this before? Weird that it works in Chrome and not Edge (Edge is the company default browser)

Community,is it possbile to see who make changes the status of the current product structure? I don’t see the IFS History log has this info. correct me if I was wrong. Thank you.

In the Audit queue, when tried to run throws an error :Exception Info ==> 0Exception has been thrown by the target of an invocation.Exception Info ==> 1Object reference not set to an instance of an object.Stack Trace ==>    at Astea.NextUI.GUI.AsteaGridViewControl.AsteaGrid.ContextMenu_Click(Object sender, RoutedEventArgs e)   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)   at System.Windows.Controls.MenuItem.InvokeClickAfterRender(Object arg)   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)  We cannot get the log for this in the event viewer as well. What should be done? This prevents the invoice process.

HI, In Poland there are depreciations which can’t deducted from corporate taxation.Depreciation needs to be divided into Taxable and Not Taxable. Is it possible to create depreciation method which split the depreciation into two lines? Or is there other solution for that? On posting control there is set up Tax on FAP5.