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Customer Support - SA selection freeze

  • Nov 28, 2023 1:43 PM UTC
  • 2 replies
  • 51 views

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Hi,

 

Running the french version, I have an issue as soon as I click on the “SA selection”.

Screen freezes and no answer : 

It’s OK running the english version, but customer do use french.

What can we do ? Can you fix it ? 

BR

 

ALLIANCE V15.4 Web mode.

Best answer by Phil Seifert

HI Laurence,

Thank you for logging the ticket.  I have reproduced this issue and now with the ticket have forwarded this to our developers to get this sorted.

 

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2 replies

Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • Nov 28, 2023 1:59 PM UTC

Hi Laurence,

This is a support issue and not something we can fix via Community.  Can you log a ticket for this issue?

 


Phil Seifert
Ultimate Hero (Employee)
Forum|alt.badge.img+24
  • Ultimate Hero (Employee)
  • Answer
  • Nov 29, 2023 3:27 PM UTC

HI Laurence,

Thank you for logging the ticket.  I have reproduced this issue and now with the ticket have forwarded this to our developers to get this sorted.