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Hi,

we ‘ve upgrade our Apps 10 to Ifs Cloud for test.

We can connect the Middle Tier Server and open the landing-page. After clicking “Open IFS Cloud” we becomes an “401 -  Authorization  Required”

What is the problem?

Regards 

Thomas

Hi Thomas,

A common cause for this is that the IAM pod is not running or ready. Please check the status:

kubectl get pods -n <your ifs namespace>

It should show as 2/2 and Running. Also verify that the other pods are also up and running too.

If not running you should check the pod description and logs:

kubectl describe pod <pod name> -n <your ifs namespace>
kubectl logs <pod name> -n <your ifs namespace>

You may need to append a “-c <container name>” to the logs command as well to distinguish between each container. See the describe output to identify the container names. 

Best regards,

Ben

Hi Ben,

your answer was very helpfull.

Thanks.

Best regards

Thomas

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