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Issue:  Customer order exists with a customer order line containing Customer Owned material.  We need to charge the customer for a repair cost on this material, but due to the part being listed as “Customer Owned”, we are unable to do so. Is this a situation that any of you have faced, and if so, what types of solutions might there be for this type of scenario?

After an update last November some of our users get an error message when trying to register absence, saying “cannot register absence as there is not enough space in the schedule”. Even though there is sufficient hours left in the schedule.Other employees on the same schedule are able register same absence without an error message.Any experiences or idea on this? Or is it a bug?

Hello all, We have set up a Reorder Point Kanban circuit for a manufactured part in IFS Cloud.The Kanban size is equal to the MIn-Max Lot Size defined in the Inventory Part Planning Data. However, when shop orders are created from Kanban and the demand at Kanban start-up exceeds one Kanban, the resulting shop orders contain a quantity larger than the defined Max Lot Size. This behavior occurs specifically during the initial use of the Reorder Point Kanban.Questions:Is there a setting or configuration in IFS Cloud that ensures shop orders created from Kanban always respect the Min / Max / Multiple lot size settings from the Inventory Part Planning Data? Is it possible to have shop orders created by Kanban be created directly in status Released instead of Planned? Kind regards,  Willem

Hi All, I am trying to setup the "Enable Navigation from IFS to GIS Map" for Functional Objects but am having little joy. I have setup the button to the best of my abilities as per this document About GIS Map (ifs.com) However the instructions are not correct for NavigateFilter. I have used the tool to add the filter "LuName eq 'EquipmentFunctional', KeyRef eq $[KeyRef]" but when I click on the View Map button it opens the map but does not select or zoom to the asset. This is the URL that is being generated to open the map:https://topo-d07.build.ifsdemoworld.com/.../MapPage...Any help would be much appreciated as we ideally need this by close of play Monday. Many thanks in advance

Wondering if anyone can help, or if this is not possible with Page Designer.On page Serial Object the default view is to have Position and Location set to be minimised - I’d like these to be shown but can’t see how you do this in Page Designer, any tips on how to much appreciated. 

Stage Billing - Does standard IFS Functionality exist to reverse or post the Stage Billing Invoice balance from the P&L account using posting control M28 to a define Balance Sheet account? And can this be reversed once the Stage Billing order line is delivered?

We have the export custom event option in IFS Cloud: However, I couldn’t find the option to where we can import the exported custom event (*.ins).Even though we have ACP export/import, in this scenario, we have only an export of custom event. Appreciate any insight on this.Thanks much. /Nimesh

Is there a way that I can setup an item to be sold in certain increments?For example 5 pcs, 10 pcs, 15 pcs, 20 pcs and so on.

Hi Community, Recently I installed Demand Planner on 23r2 but when I try to add the host ID and save it from the Demand Planner window it returns “Failed to notify the server”Windows Service is running.Does anyone have an idea on this?   

After receiving an OOB patch from IFS, I applied the delivered changes into our repository. However, I am currently unable to propagate these changes to the DEV environment, because IFS Developer Studio 18 (Product Version: IFS Developer Studio 18 (Build 18 2026-04-06)) appears to ignore the modified files.Observed behavior:Modified Core *.views and *.plsql files are not taken into account during generation/deployment. Even after placing the corresponding Core model files into the repository, the changed files are still ignored. The code continues to be generated according to the Core files instead of the modified repository content. In Project View, the affected files are not shown under the related entity, but only under the Other folder.Expected behavior:Files delivered in the OOB patch and applied to the repository should be recognized by Developer Studio as entity-related files. Modified *.views and *.plsql files should be considered during generation/deployment on DEV. The files

I would like to add some columns to VALID_SUPPLIER_LOV, On Purchase Order header when a new PO is created, a Supplier LOV allows to select a supplier. I want to add columns to this LOV? is this possible in IFS Cloud. Thanks

Dear Community,I’m new user of IFS App 10. I just review “IFS Apps 10 - Inventory Planning and Replenishment Overview and Demo” and observed that there is no IPR tab/functionality in our app.  Could you please advise how to install or enable IPR Functionality & Excel Simulation ? Thanks in advance,Elshan

Hello,maybe someone can clarify for what purpose the tab “Work Orders” is needed in the form “Isolation Order”?Work orders there are attached only manually. If Work Order is connected to Isolation Order via Permit, the information of such Work Order doesn’t appear in this tab. Such connection is seen only in the form “Work Orders, Permits and Isolation Orders”, but not on Isolation Order.So I do not understand for what purpose this tab is needed in Isolation Order. Connections of Isolation Order and Work Orders that are made in this tab doesn’t apply any rules for Isolation Order and Work Orders dates too.

Cancelling an obsolete location  the below error message pops up, - also after executing the pending Transport tasks, - how can we delete a n obsolete location ? 

It seems to me that this version of PSO (6.16.0.46) has serious issue when attempting to rebook an activity. Here is the description of the behaviour:When sending for the first time the request for an appointment for an particular activity, PSO is always responding correctly with the available slots.  If you save a specific slot, the activity is correctly showing on the Gantt chart.  If you try to rebook that activity (customer calls back to change the date of his/hers appointment) on the same day - the sytem always send back Error 500 - An internal error ocours. If you try to rebook the same activity the next day (of after you force the FSM-PSO initialization) you will have no problem to rebook that activity. I am able to demo this using Postman pointing to PSO 6.16.0.46 - IFSScheudlingRESTFull GatewaySame payload work perfectly on 6.5.0.29 (and you can rebook the same activity as many time as you want) - so the issue is not with the payload.  I will go ahead an open a Case, but I jus

Hello IFS Community, i hope somebody can guide me with the following, when a user adds a line in the purchase order, if the Part/Supplier relationship is not in the Supplier for Purchase Part, the system will ask and let the user enter that entry into the Supplier for purchase part. the user doesnt have access to the Supplier for Purchase part, but still the system is letting this user create the entry.i cant seem to find the proper projection for this assistant in order to have it blocked.  any idea how can this be prevented, will be very much appreciated. Thank you!  

HI Im creating a job in app9 to read in a purchase order through migration job, which calls many methods. What every method is surposed to do is: -Create a part & supplier for Purchase part via assortment if Part does not exists on the site -Create purchase order header-Create Custom tab “retail info” -Read in data in CF in retail info -Create line(s) in Extension table “box lines” on Po-Read in data to a Cf on box lines tab on PO-Create multiple charges (per line) -add a history loggingthe only method that is not working is method 32 RETWHO_PO_BOXES_CFP.Cf_New__I get an issue when trying to insert data into the CF on RETWHO_PO_BOXES stating: ORA-01400: cannot insert NULL into ("IFSAPP"."RETWHO_PO_BOXES_CFT"."ROWKEY")when i compare the CFV insert for the “Retail info” tab Vs the Box ID Tab, they have the same input in the method attribute lists…Retail info CFV method attributes: Box lines CFV method attributes:(i use OBJID@30 due to the method 30 is reading in one line per line in

Hi everyone,We are working with IFS Cloud Page Designer and have a requirement related to UI customization.Currently, we have a dropdown field “Coordinator” located under the Group: Order Details. We would like to move this field to the main page header section for better visibility and usability. RequirementMove the Coordinator field from Order Details group → Page Header Ensure that the existing functionality remains unchanged, including: Adding a coordinator Modifying a coordinator QuestionsIs it possible to move an existing field from one group to another using Page Designer? Or do we need to create a new field in the header and bind it to the same data source? Also do we need to do the translation also if we add as a new field?It would be better if we can move the same field but your opinion really matter here. Please check and let us know.

Is IFS Cloud capable of automatically sending emails to suppliers to follow up on orders that are past due and have not been delivered? we can define the days to due date. but only show me a list,we need to print and send mail to a addresss of Vendor .   Can we implement automatic email sending when the due date is reached?

Hi,We are using a workflow for validation triggered via an Event Action. In the Failure Event, the error message is static.We want to show a dynamic error message similar to:Error_SYS.Appl_General('Error :P1 and :P2')by passing values (P1, P2) at runtime.We tried using workflow variables in the Failure Event message, but it still behaves as static.Questions:Is it possible to pass dynamic values to the Failure Event error message? Can we achieve something similar to Error_SYS.Appl_General in a workflow? Event Action: Workflow: Thanks!

Hi,We are on week 2 of go live.  We are having an issue with Request Contract Invoicing.  Please see screenshots below: I have highlighted contract line 6.  Note the periodic price is $365.  Invoice Plan Details are showing a discounted amount, see line 6, the amount is $352.83.  We were expecting $365, which is the periodic price on the contract line.  We have no idea why the system has discounted the price here. Any help would be greatly appreciated.Thank you,Ed

Hello Experts,We are currently working on IFS 24R1 and have encountered an issue in Request Management → Work Task, specifically under the Material tab when using the Reserve/Unreserve → Reserve option [Service Management → Request Management → Request Task Handling → Request Work Task → Material Tab → Reserve/Unreserve → Reserve].Although the required part is available in one of the warehouses linked to the Site, the system does not allow reservation from this warehouse if it is not the same remote warehouse as specified on the Work Task. It throws an error and restricts reservation unless the part is available in that exact remote warehouse.However, I am able to reserve the same part using the Reserve Manually option under the same menu path. The issue is that the system does not automatically pick and reserve from other warehouses linked to the Site that have the part in stock.  However, when I tested the same scenario in the IFS Demo environment for 25R1 and our Internal 24R2, I wa

Is it possible to show the name and/or shortCode (name) of Items in the Product Tree Data Explorer in assystWeb? Currently, it seems that only the shortCode is displayed at the Item level in the hierarchy, while the parent levels show only the name.To illustrate There does not seem to be much detail about this in the wiki, and I haven’t been able to find any system parameter or user preference that can be toggled to change this behaviour. Does anyone have additional information on this?For reference: https://wiki.axiossystems.com/assyst24R2Wiki/index.php/Data_ExplorersIs this something that is currently possible, or would it need to be raised as an idea? We are using assyst 24R2.

Hi,Below is an issue raised by a customer,“Document Revision is NOT created and attached to ProjectInvoice object when using the “.rep” layout in Report Rule.”They need documents (pdf)  that will be produced from an operational report and attached to ProjectInvoice object and would like to use Report Rule to set this up.A Report Rule was created for the original PROJECT_INVOICE_REP with some hardcoded values for testing.When testing the print job functionality for the report_id_ := ‘PROJECT_INVOICE_REP’ and layout_name_ := 'ProjectInvoiceRep.rdl', the result pdf is visible in Report Archive, the document is created and attached to the ProjectInvoice object, so the Report Rule works fine.However, Document Revision is NOT created and attached to ProjectInvoice object when using the “.rep” layout in Report Rule.The result pdf appears in the Report Archive and it looks as expected, but no document has been created by the Report Rule.Why is .rdl ok to create Document Revision and .rep is no

Hi, I have come across this issue a few times while creating custom events. If anyone has a solution please let me know.When there is a custom event for a specific logical unit and I want to validate against a different logical unit that is also created synchronously, I cannot use that validation for the other logical unit because it is also creating synchronously. When I use a cursor for that logical unit it always returns empty. Is there anything we can do to retrieve the data in this scenario?For example, in the supplier page there is a business operation that allows you to add a new supplier contact. When adding a communication method for the new supplier contact, it first creates the person entity and then creates the communication method entity synchronously. In my case, I created a custom event on the communication method which first needs to check the same person entity values before performing the validation. However, in this scenario when I use a cursor to retrieve the person