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Hello,While trying to print/preview any report with a barcode or a QR code from the application(IFS Cloud 24R2), we receive below error,Error Occured while rendering the (plugin) report. Error: GENREPORTIO:Could not generate report: 'TRANS_SAX_ERROR:Failed transforming report data: 'TRANS_CONF_ERROR:Failed transforming report data : 'Cannot find external method 'com.ini.common.parser.BarcodeEncoder.encode' (must be public).'''ifs.fnd.base.SystemException: GENREPORTIO:Could not generate report: 'TRANS_SAX_ERROR:Failed transforming report data: 'TRANS_CONF_ERROR:Failed transforming report data : 'Cannot find external method 'com.ini.common.parser.BarcodeEncoder.encode' (must be public).'''Any idea what’s causing this?

All, When Selecting the pre-posting command for site 198, I get the following message: Pre-Posting is not enabled for this source.What am I doing wrong?  This command is working for other sites: Thanks,

Dear everyone, We are facing an issue where user keeps reporting an incident of application freeze/hangs or app is busy for longer period. Thereafter they have to kill the session through task manager.This is happening randomly, when user is switching from one screen to another or they are opening a screen in new window. OR sometimes user is away for few minutes (session expired) from the desktop and then returning back to work.After some analysis, we found that its not related to the DB long running queries. When user is idle for sometime, then it is possible that theirs session have got expired. IEE might be trying to bring the user online again by issuing refresh token and get the new authentication details for user. So, during this process, we observed that there are lots of similar authentication calls between IEE and server keeping it busy for such longer period. This is because the newly obtained authentication details (cookies) are not getting passed in the subsequent calls fro

We can see Connectivity_sys Database Processes are in Scheduled state but when click on view Background Jobs then can’t see any Background Jobs. How can we create a job? 

In PSO, there are resources that were created a couple of years ago and given shifts but haven’t been scheduled in the rota for at least a year. Those resources are kept in PSO in case they get assigned to new areas. Unfortunately it appears that when Background Rota Generation is utilized, these non-current resources are appearing again in the Scheduling Gantt. We’ve made sure they are not in any current rota, and do not have any associated shifts. We’ve also removed their Division data. This hasn’t stopped PSO from now generating shifts for them during the background rota generation. What can be done (other than deleting the resources) to stop PSO from creating shifts for those resources and showing those resources in the scheduling gantt? Is there some way to permanently clear their long-ago shift information so PSO will stop including them in background shift generation, as well as including them in divisions that do not apply anymore? We can see the hierarchy in PSO documentation

Hi,   I am trying to trigger a Custom Event from a Command Button in Cloud 22R2. I created a projection action and selected the method: EVENT_SYS.EVENT_EXECUTEAnd in my page, I created a command button of type Execute Action,and selected the projection action I created. In the Parameters, I entered my Event LU and Event ID. Which seems to work fine. The event is executed correctly. But how do I pass a parameter to the custom event? I can select attributes in the EVENT_DATA parameter, but I dont seem to be able to fetch that from the Custom Event. Lets say I select ‘WoNo’  into EVENT_DATA,   how do i  use that WoNo in my event action? (This is cloud 22R2 so using a command button to execute a workflow is not possible) Thank you!Kalindu  

Hello,We have just updated to IFS Cloud 24.2.5 and see that the Purchase Order > Share > Print Order >  Send Email option is now a toggle and the default is “off”.  Does anyone know how to set the default to :”on”? We’ve looked in Page Designer but have not found a way to either have it save the previous choice or set it to “on” as the default.   Thank you,Joann(4958)

We are trying to attach files in assystNET and it will not attach.  In the system parameters I have it max file upload to 50MB and this file is 11KB.  I can upload it in assystWEB but not in assystNET.  Is there an area in system parameters that I can change the upload file size? I logged the test ticket and tried to attach it with assyst Update and it gave this error:  

Hi Experts,I created a Task template with Calendar Plan information also added Condition generation details as well.  Next when I linked this to a PM action in Jobs and Template tab, I could not see updated Maintenance Trigger information. What I am missing here?Intead if I created a PM directly from the Task Templates it works?  Thanks,KM

Hi,I hope that you are well.Does anyone have a presentation on “IFS Cloud - Export Control Functionality” or a document detailing functional improvements/changes from APP10 to Cloud, please? Thank youKind regards,Samiru

Where in IFS Apps10 can you enter a practical completion date for a construction project? 

Hello, is there a way to store dimensions of a part in IFS i.e the length and width of a part?

Hi everyone,I would like to automatically import files from an SFTP server to then automatically create a external supplier invoice.I've configured a new SFTP Reader in IFS Cloud to read files from an SFTP server. After setting up the reader, I created a Routing Rule with location-based conditions for the new SFTP Reader.The files are successfully being picked up by the reader, but they aren’t being connected to the routing rule I defined. Instead, when a file is imported into the SFTP, I see two error messages under Application Messages, and I suspect it’s because the routing rule isn’t being applied. Could there be a missing step in connecting the reader with the routing rule?Any insights or troubleshooting suggestions would be greatly appreciated!Thanks in advance!

Hello,Among the list of attributes that can be used in context mapping, we find the following elements:The first three are very clear. For “WAGECLASS” and “LEDGER,” in which screens can they be used? Could you please give me an example of how to use them?Thank you in advance.

Hello,We are using IFS Cloud 24R1 and have created multiple configuration contexts for different sites and companies.We want to extract all the configuration changes made in these contexts — such as field visibility, required fields, and other property overrides — excluding the Global context.Is there a supported method (Quick Report, SQL query, or projection) to retrieve this data in bulk instead of checking each context manually?Thanks in advance for your help!

Dear All,Can more than one quality control plan be added to an inventory item?Can both be active?Kind Regards,

Hi, I have a question about system updates, how exactly do I read the version and where can I check when it will be released?For example, RND has a fix coming in this release: 25.2E.0 - 25R2 EA. What is the information marked in bold in this case?I would be grateful for a hint :)

This ‘Repost to Other Customer and Offset’ option is available for a certain customer on CUPOA 1557. However, same option is NOT available for another customer for given CUPOA 2068 or 825. What could be the reasons? Please advise.

In IFS Cloud/Aurena > Interim Order Header page, I can see that many status are available on this object (such as “Cancelled” for example)=> How to get this status ? How to cancel an Interim Header ?=> Does anyone have a diagram for interim header process (possible switch between status) ?Thanks.

Hi Community,Something unusual has occurred, and I’m hoping for some insights.In the Sales Quotation > Lines section, the Price Freeze toggle is showing as OFF for each line. However, when I check the Sales Quotation Lines – Overview page, the same lines display the Price Freeze column as ON.This is happening even with a newly created Sales Quotation—without any manual changes, the overview page shows Price Freeze as enabled, while at the line level it's still OFF.Has anyone else experienced this behavior? Any idea how this discrepancy might occur?Appreciate your assistance.Apps version: IFS Cloud 24 R1 Best regards,

I have requirement to create a report and invoice date which is of date data type is the parameter that needs to be given in the order report dialog which should also allow between operator. I'm trying to use report_sys.parse_parameter(column (which is date data type), parameter (which is date datatype)).its throwing me invalid relational operator error. How do we solve this.when the parameter is date data type.  Thanks in advance.

Hi Experts,We have a customer query on checking the feasibility of tracking technician location in real time (or closer to real time).From the out of the box parameters, I know that we can set the ‘LOCATION_TRACKING_INTERVAL_MIN’ parameter and get the location in about 5-minute frequency (at the latest). But the requested feature would require something more than the above setting. Is there a possibility to achieve this either from configurations or customizations? And how much of an impact it will have on the overall performance.

We are using Astea Alliance version 14 HF29.one of the user is using the 4K screen and Astea application font size get very small as well as she is not able to Zoom In/Out in Astea application.We have asked to change the screen resolution to 1920x1080 but she would like to stay on 1920x1200 only.  

Since upgrading to version 27, the IFS Data Migration Excel Add-in has been updated from version 10.14.1.0 to 10.26.1.0. While the add-in installs correctly with version 10.26.1.0, it does not function as expected within Excel. Specifically, the buttons within the add-in (e.g., Connect, Settings, Info) do not display their labels and are non-functional, despite all prerequisite software being installed. The add-in works correctly in **Microsoft® Excel® for Microsoft 365 MSO (Version 2504 Build 16.0.18730.20226)**. However, the same functionality fails in **Microsoft® Excel 2016 MSO (16.0.10415.20025) 64-bit**. Is there a known solution or workaround for this issue?

Hello.By trying to sync a new LU, I have this error messageI don’t understand the error message, I already made a couple of custom LU but with no error.Thanks for your help.IFS APP10 UPD 5