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SDNSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

AUTOMATIC TRANSFER TO MOBILE

Hello everyone, I was wondering if there was a way to automatically send task/tasks to MWO Service without having to click on "Transfer to Mobile". Ex: If all tasks are assigned to a resource that has MWO app, then automatically they are transferred to mobile. Can anyone help me with this?

jgraceSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Lobby Element Navigation URL - pass today date

Is it possible to pass today date to url string page/CustomerOrderLines/List;path=0.995139193.1811xxxxx.6424xxxxxx;usedefaultfilter=true;$filter=DateEntered%20gt%202022-11-01T00:00:00Z >» this one work when hard coded page/CustomerOrderLines/List;path=0.995139193.1811xxxxx.6424xxxxxx;usedefaultfilter=true;$filter=Contract eq '01' and DateEnteredTruncated eq #TODAY# <« does not work

Buddhika KureraSuperhero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Text Wrapping in Aurena Overview Tables

Received a case on the following from one of the customer. After the new UPD, they observed this change and inquired more info on that.In overview tables, longer text are wrapped with the following approach in latest UPDs of App10 (ex: UPD 19, 20..) However in older UPDs (such as 8, 9), the approach is different. If it is multiline with line breaks or not, the appearance is same in the overview.What is the design requirement behind this change and in which UPD version, this change was introduced?

carlosfmendesHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Report rule for current user

Good afternoon everybody,We are trying to select a specific crystal report within the material requisition picklist print dialog, and we want one of the crystal reports to be the default one when the user is part of the Logistics department, and we are able to get this through a query.How can we add a query in the expression and filter the query by the current user, so that if it gives back values, it is TRUE?Thanks in advance for your help.Carlos Mendes

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud: REST API int/main

Hi All,In App 10, we can use the APIs in compatibility application type and access them through the int gateway. However, it seems this option is not available in the cloud. Is there any possibility to expose all main APIs through the int gateway?Best regards, APP10 Cloud

zuhaibSidekick (Customer)

asked in Document Management (DocMan)

DOCUMENT MANAGEMENT ERROR WHILE UPLOADING IFS10

UPLOAD DOCUMENT IN DOCUMENT REVISION WINDOW ERROR IS SHOW SCREENSHOT IS ATTACHED THANKS IN ADVANCE.

nstacktkDo Gooder (Customer)

asked in Finance (Financials)

Customer Analysis - Invalid Table Name for Specific User

When a specific user tries to load customers on the customer analysis screen, they receive the error “Invalid Table Name. Failed executing query (ORA-00903: invalid table name)”.This issue only affects this user who has all the permissions that seem necessary and on a test database can access this fine.When I look at the query being ran that throws the error, for the user the table name “ledger_item_cu_det_qry_cfv” is missing. For any other user this table name is present in the query and they can load customers on this screen. Any ideas?

MiguelAlejosSidekick (Partner)

asked in Getting Started with IFS

Error: Prepare Template Strcuture for Transfer (MRO)

Hello I have a structure of all objects with serial control.I create a structure and place one of the repeating pieces in a different position.The "Manage Template Structure" is perfectly created by placingTP-02,R01 Position 2TP-02,R01 position 8The structure is activated.The problem occurs when transferring the structure; I get the following error:The template for TP-02,R01 exists more than once in the structure of TP-01,R01.If it is true that they are repeated, it is possible that there are two of them and they are in different positions.

sevoDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

using custom field in quick report

Sayın Arkadaşlar,Hızlı raporda oluşturulan özel alanı nasıl kullanabiliriz?

sskrobkDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Best way to understand API changes between releases or specific releases?

I’m looking for the best way to for example understand the API changes between 23R1 and 23R2. The obvious answer is to deploy 23R2 to build place and then compare the OpenAPI spec between that and one of our other environments on 23R1.Is there a better approach or something captured that helps customers understand the potential impacts to upgrading at a technical level? Thanks,Robert

PMGannonSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Documentation for Object Properties in IFS Cloud

Does documentation for System Definitions > Object Properties exist?

moconnor1Sidekick (Customer)

asked in assyst General

Assyst ETM/ipaas 500 internal server error

Has anyone using ETM/IPAAS run into an unknown error with creating events or in any integration use case really where the error cause is shown as follows?Looking to see if others are experiencing this issue or if it’s truly unique to an integration we had with a servicenow vendor and our assyst instance via AGS.All that displays as the cause in the failure log of etm is this:500 - <html><head><title>Error</title></head><body>Internal Server Error</body></html>

BytAlberGSidekick (Partner)

asked in Supply Chain

Message in Demand Planner "Warning using fixed date"

Hi all, i get the warning “Warning using fixed date: xxxx” with data or forecast actions on demand planner in 23R2.I dont have any idea who and where set a fixed date in DP.As reaction of this warning I get results only until September 23. Thank’s for information

bskallerudHero (Customer)

asked in Alliance

Is anybody running Astea Alliance integrated with PSO?

We are looking at route planning software (particularly for strategic planning), and wonder if anybody here has experience with PAS/Astea Alliance (on-prem) integration or know of anybody running this.

MELutherSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom event action Task error

I am trying to set up a new event action upon existing event PARTS_SUBMITTED_TO_MRB where event action type is Task.When a part is added to MRB, I get the following error:Attribute “COMPLETE_EVENT” does not exist in message “!FNDSER.EVENT_ACTION_PARAM $RECEIVER=...”What am I missing? I am the receiver for the event action as well as the user creating the MRB. Does that not work?

mmalekDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Environment Cloning

Hi experts,A pretty trivial question. When we do a clone from a prod environment to a dev environment, will this only copy over the data and leave the config changes in dev (ex: Custom metadata, UI , client script changes which are not applied to prod yet).If custom metadata A (which is in dev but not in prod) has the associated db table deployed in dev db, will this db table still be available in dev after a clone from prod?

rvanden5Sidekick (Customer)

asked in Finance (Financials)

ExtCustPayment of External File Transaction Error

I am trying to upload remittance advice data from a text file. I have created an external file template off the ExtCustPayment file type. When I use the External File Assistant to upload the file, I get an error about Payment Method (Way_Id) cannot be null. It is not null and I can see it has data in the External File Transactions Detail page.Payment Method Mandatory Error, but has dataI am not sure if it is just a bad value (thought I did get the value from the dropdown list on the External Payments dropdown for payment type) or if it is not recognizing that there is data in the field.We are using IFS10.In case it is needed, here is the File Template build I am using:External File TemplateI have tried to simplify it down to just the bare bones.Thanks, Ron

suwklkDo Gooder (Employee)

asked in Finance (Financials)

We cannot change to a different Payment Method in the Payment Order screen when the Default Payment Method is defined in Manual Supplier Invoices

Hi All,Core Environment – 22R1We encountered the below error while changing the payment method to a different payment method other than the default, in the Payment Order screen.Create a Manual Supplier Invoice and insert the default payment method in installment plan & discount. Run a new supplier payment proposal fetching all payment methods. Acknowledge the Proposal & Create the Payment Order. When creating the Payment Order, select a payment method other than the default which was set in step number 1. When proceed to finish the option, It gives below error.Error - No Invoice/payment on account is selected into payment order. There are no items in the selected proposal(s) with the specified cash account.

SL1Do Gooder (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Project Spread Profile - S-curve Definition Calcualtions

Hi, Please can can anybody provide me with the actual calculations IFS uses behind the Project Spread Profile > S-curve Definition? See below screenshot. Thanks in advance.Stephen

AbdessamadSidekick (Partner)

asked in Finance (Financials)

Run Code string Completion - Explanation

Hello, Is it possible to explain the use of this screen below ? Best regards

qquacSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Client Script for Web Client - Update column

I am having issues trying to understand how to update values using client scripts. My plan is to update non_part_usage.user_def4 to blank if the personID is null or empty.My understanding is that setControlValue is used to update, but I am not sure how to link the value from the array (npu_id) and setControlValue.Client Scriptvar personID = getControlValue('task','person_id');alert(personID);if(isNullOrEmptyString(personID)){ var task_id = getControlValue('task','task_id'); var npu_id = getDBValues('SP_COUNT_NPU',[task_id]); for(var i=0;i<size(npu_id);++i) { setControlValue('non_part_usage', 'user_def4', ''); }}Client Script SQL SELECT npu_id FROM NON_PART_USAGE WHERE task_id = '{0}'A couple of questions:How do you update the user_def4 to blank? Is there a way to mass update all the values in the array?

StephSDo Gooder (Customer)

asked in Supply Chain

Cancelled order line with unreported pick list

Hello,I have a bit of an odd one.We have managed to cancel a customer order line that had an open, unreported pick list against it.I didn’t think the system would allow this, but now the order line is showing as cancelled, but the order line parts still show as reserved and on a pick list..I’ve tried cancelling the pick list to clear the reservation, but I get an error saying the pick list cannot be reported for customer order line objects is status cancelled. Does anyone have any suggestions on how I can clear the pick list and reservation? We are on Apps 10 UPD 8. Many thanks,Steph.

NazishSSidekick (Customer)

asked in Alliance

SSO Documentation for SU7

Do we have any updated documents to enable SSO via ADFS , support provided us with a v12 doc where the last step doesnt match up with SU7. After running th SSO tools got the below error in testThe last step doesnt match up withthe config editor in SU7 Copied the old config files that the SSO tool modified from a bckup folder to resolve the issue.However we need to enable SSO so if anyone has enabled please share the steps. Thanks

Narsing RaoDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Create Radio Button in Search Screen

Dears, Please let me know how to create a radio button in Search Screen, so the user will be able to select only ne record from search list. Thanks & regards,Narsing

KimmieDo Gooder (Customer)

asked in Alliance

Service queue alternative

HI -we will be moving to Astea version 15 . previously in 14 we would use Service Queue for our “pool queue” for all jobs to drop in to and then various people take them into their own queues to work on . What alternative modules do people use that would have that same function ?

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