Skip to main content
Solved

Dispatch Consol with Mozilla - troncated dates

  • June 4, 2024
  • 2 replies
  • 57 views

Forum|alt.badge.img+10

Hi,

 

As anybody already encountered this issue : having the dates of the Dispatch Console “truncated” on the screen ?  

As highlighted, dates are not displayed in full, with Mozilla browser.

 

 

Further more, I can see that time slices are not the same as in Edge (for instance).  

Is there any parameter for that ? 

Thanks.

 

Best answer by Phil Seifert

Hi Laurence,

I sought clarification regarding agnostic browser support for Alliance from R&D after you raised the ticket.  We only support Chrome and Edge is the response, not Firefox.

Therefore the display issue for not displaying the dates correctly is based on the rendering method used by Firefox’s Quantum/Gecko rendering engine where as Chrome and Edge use the Chromium rendering engine.

This will not be changed.

2 replies

Phil Seifert
Ultimate Hero (Employee)
Forum|alt.badge.img+24
  • Ultimate Hero (Employee)
  • June 4, 2024

Hi Laurence,

I don’t believe there would be a setting for the cut in half display.  You should log a support ticket for this.

You can try zoom out in regards to the time slices.

 


Phil Seifert
Ultimate Hero (Employee)
Forum|alt.badge.img+24
  • Ultimate Hero (Employee)
  • Answer
  • June 5, 2024

Hi Laurence,

I sought clarification regarding agnostic browser support for Alliance from R&D after you raised the ticket.  We only support Chrome and Edge is the response, not Firefox.

Therefore the display issue for not displaying the dates correctly is based on the rendering method used by Firefox’s Quantum/Gecko rendering engine where as Chrome and Edge use the Chromium rendering engine.

This will not be changed.