Solved

Disable travel to / from customer

+7

Hi what would be the best approach if we want to disable ‘’start to” , ‘’arrival from’’ & distance from (km) , IF the activity is Officeadmin?

What field do I choose in the ‘’invisible ‘’ section.

Best answer by Joshua Liem

I have tried doing it using your credential in our QA, but I don’t have any issue.

You may create a support ticket and send the database backup and your current customizer files to IFS.

+12

Hi Nazish,

Please select Activity(bpart_id) in the condition part when disabling or making it invisible.

Regards,

Joshua

+7

Thanks Joshua , Thats what i thought but Activity(bpart_id) doesnt show up in my dropdown list.

+12

Not sure why you don’t see all option. Have you already customized this Activity screen? If you scroll down, you still cannot see it?

+7

nope cannot see Activity(bpart_id) anywhere in the list & customizing this for the first time.

Tried in employee portal and its says limited editing options?

+12

I have tried doing it using your credential in our QA, but I don’t have any issue.

You may create a support ticket and send the database backup and your current customizer files to IFS.

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