Skip to main content
Solved

Disable travel to / from customer


Forum|alt.badge.img+7

Hi what would be the best approach if we want to disable ‘’start to” , ‘’arrival from’’ & distance from (km) , IF the activity is Officeadmin?

What field do I choose in the ‘’invisible ‘’ section.

 

 

Best answer by Joshua Liem

I have tried doing it using your credential in our QA, but I don’t have any issue.

You may create a support ticket and send the database backup and your current customizer files to IFS.

View original
Did this topic help you find an answer to your question?

Forum|alt.badge.img+12
  • Superhero (Employee)
  • June 5, 2024

Hi Nazish,

 

Please select Activity(bpart_id) in the condition part when disabling or making it invisible.

 

Regards,

Joshua


Forum|alt.badge.img+7
  • Sidekick (Customer)
  • June 6, 2024

Thanks Joshua , Thats what i thought but Activity(bpart_id) doesnt show up in my dropdown list.

 

 


Forum|alt.badge.img+12
  • Superhero (Employee)
  • June 6, 2024

Not sure why you don’t see all option. Have you already customized this Activity screen? If you scroll down, you still cannot see it?


Forum|alt.badge.img+7
  • Sidekick (Customer)
  • June 6, 2024

nope cannot see Activity(bpart_id) anywhere in the list & customizing this for the first time.

Tried in employee portal and its says limited editing options?

 

 


Forum|alt.badge.img+12
  • Superhero (Employee)
  • June 6, 2024

I have tried doing it using your credential in our QA, but I don’t have any issue.

You may create a support ticket and send the database backup and your current customizer files to IFS.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings