Solved

Hello,I’ve created a BPA (WORKFLOWS) in IFS Cloud to automatically set default values for the "Defalult Language" and "Country" fields when adding a Lead in the CRM module. This works correctly in IFS CLOUD version. However, in the CRM Companion mobile app, the default values are not applied when adding a Lead.I have also ensured that all necessary permissions are in place for the BPA to function, but the issue persists in the mobile environment.Attached, you’ll find screenshots from both the IFS Cloud and the mobile app for your reference.Has anyone experienced something similar or knows why the BPA changes might not be reflected in the CRM Companion mobile app?Any help or guidance would be greatly appreciated!Thank you!

Logged in as AppOwner.This screen has five custom fields, but they are not showing via RMB > Custom Objects > Fields. It just shows “Overview”. The fields were displaying and working correctly, but suddenly stopped. Ordinarily, it’d look something like this (different screen, obviously). All the custom objects would be individually listed.   Any ideas? Nothing has changed, no updates to the system, nothing like that. All the fields are approved and published and WERE working normally!  Have tried all the basics of reloading the config and clearing all the various caches. Thanks! -Karen

Dear IFS Support Team,I’m reaching out to report an issue with the IFS CRM Outlook integration. The CRM panel is not visible in Outlook, and I’m unable to use the expected features linked with it.Could you please assist in resolving this issue or provide guidance on what might be causing the CRM panel not to appear?Thank you in advance for your support.Best regards,

Apps 10 Update 15SEPA payment format, CORE, 001.001.03In the SEPA XML message there is a tag named <InstrPrty> that can be used to indicate that the payment file should be treated as urgent by the bank.This seem to be defaulted to value “NORMAL”.Is there a way to set this, from within IFS, to “HIGH” for specific payment files.  

We have a large number of users who have left the company and their IFS IDs are inactive. At the Oracle database level they are also inactive and our DBA would like to remove them.  Does anyone have experience with removing users from the Oracle data base but leaving them in IFS as inactive.  They do not own any schemas, events, triggers, batch jobs, etc.

In 23.2.9, we are not able to connect a material requisition line to a non conformance report.It seems that in the object key ref, the key order_no is missing. So, we cannot search for a material requisition line from the material requisition number.  Conversely, when trying to attach a NCR from the material requisition window, we got an error message. Hereafter are the parameters of the object connections : Any idea regarding this ?

Hello.We have a weird IFS behaviour : on this screen ifsapf:tbwReceiptInfoWe already added a couple of custom fields, they are already available and displayed on ifsapf:frmReceiptInfoAbout ifsapf:tbwReceiptInfo , by realizint a right click → column chooser, even if we add every CF on the right side, and then, by clicking on the OK button, these CF are not displayed.If we return to column chooser, they still appear in the left side.What can we do to display these CF? all of them are persistants and they are not shared with no other view.

Imagine that we buy 2 foot sticks, and that we cut them in half to get 2 one foot stick. Currently we just count-out the two foot stick and count-in 2 one foot stick but this way causes problem since its hard to keep track of the material inventory. Is there a better way to transfer one part number to two new part number? I tought we could make the 1 foot stick with a product structure but then it would mean that everytime we produce end product the step of cutting the stick is in the process. We dont want that since we cut alot of stick that last us a pretty long time. Any suggestion?

Hello, I wondered if there was a way to limit the amount of order lines that populate when pulling up a customer order. We have some very large orders that have thousands of order lines so it can take a while for them to load when we pull up the order. Is there a search parameter or something similar I can set so that the customer order would only load a portion of the lines to begin with? For example, if I only wanted to look at non-invoiced lines, could I load the order with just lines in the “released” status? We are currently still using IFS 9 Applications. 

Hello,in IFS10APPSI have created custom event to release every purchase order just after saving.  Than, when I save new purchase order, nothing happens. The purchase order 433184 is still in “Planned” state. No errors of the event, nothing.  What is wrong with it? Where should I look for error? Thanks in advance Jan

Hi Community,I cannot distribute documents. I have completed all system requirements but the document is not delivered to the user, what should I do?According to the help documentation, the following installation has been completed.The user ID you log in with must be linked to a person in the Contacts window. The people to be added to the document distribution list must be registered in the Contacts window. You must have selected one or more documents before using the menu option for document distribution. If you are using e-mail notification as the distribution method, the relevant e-mail address(es) must be registered in the Contact/Contact Method tab.

Hi IFS Guru,I am trying to setup Warehouse Layout (Bays, Rows, Tiers and Bins) in IFS while I was doing the layout found out that during creation of Tiers system is showing double Tiers one in the bracket of Bins and other the same Tiers under Row, it should be in the order of  likeBay>Row>Tiers>BinsSee the screen shot we are using IFS Cloud Version 22R1. Let me know is their any bug or I am doing something wrong. Shez

Hi everyone, when created a resource line where demand type is tools/equipment , after time reporting , in the cost line the cost type is coming as personnel ,But when directly reporting time for tools and equipmentthe cost line shows tools and equipment.I understand this could be something basic but I do not know the logic, can anyone please explainregards

Hi, Just want to know if it is possible to use deeplink to an Order (service order, customer support, sales order) that we can use in mail or in other applications to deeplink to a specific order? Robin

I have a question that >>>> When an attachment (document object) in current LU (LU-2) is inherited (sourced) from another LU (LU-1) through an Object Connection Transformation, the attachment in the LU-2 does not appear in a new LU (LU-3) when the OCT has been configured for LU-2 and LU-3. The attachments originally attached to the LU-2 is successfully transferred to LU-3. Is this how the functionality works (limitation ?) ? Actually, the requirement is to transfer the attachments in the ShopOrderOperation LU (for outside operations where a purchase order is connected) to PurchaseOrderLinePart LU. For that, there is an in-built (system-defined) OCT. It works for attachments attached to the ShopOrderOperation LU itself. But, there are attachments inherited from other OCTs (from InventoryPart, EngPartRevision, etc), and these are not transferring to the PO line with that OCT setup. I think this is a limitation of the OCT ? However, I created a custom field (column) in the Pur

Hi All,  Is there a place which I can get the Data Tracker for 24R1? Your assistance is highly appreciated.  Best Regards, Thushila 

We upgraded IFS Cloud from version 22.1.3 to 22.2.5 and after that we cannot view the picture of the invoices in Posting Proposals any more.  

Hi All,We need to change the status from Released to Preliminary for this document as the file needs corrections in the same revision.  Please advice. Thank you 

When we send out service order reports, the Problem Description is included in mail body.Is it possible to chnage this: 

Hello, I have problem with retrieving SQL command in IFS cloud. In Oracle db this SQL command in picture2 is working but in IFS in some cases is working but in some not. I want to put together values in columns “Superior Part No” and “Popis polo” in column “Nazov”. Where is no Superior No, there would be only “Popis polo” after that should be in column “Nazov” “32 PBA ELA” after that in pic3 is working, but when is in “Superior Part No” value 322 than there is in “Nazov” column 309 and not 322.  Thank you for your advices

I am getting a “Comparison method violates its general contract” error when running the installer for IFS Developer Studio 18 that prevents it from working:  I obtained the installer from this website: https://developer.ifs.com/tools/devstudioI’ve spent hours trying to get the installer to work, but I have not been successful. I have attached the log file for the installer (please see the attached IFSDeveloperStuidoInstalllFail.txt), and the stack trace for the error begins on line 233. 

I have a Workflow on the TravelExpensesManagerHandling projection.  It is invoked via a button/command.  Whenever I want to undeploy the Workflow to change something, I’ve always deleted the item from the Commandgroup in Page Designer in order to allow the workflow to be undeployed.  As a result, it has to be recreated in Page Designer each time the workflow is redeployed.  Is there a way to just “disable” the command in order to allow it to be undeployed so it doesn’t need to be recreated each time? On 23R2SU10 currently.

Employee A is a shop floor workbench user.The primary labor class is Labor Class A, which has a defined cost of $10 per hour with no overhead in the Manufacturing Labor Class Cost Tab.Use HR schedule - YesThe company details - use employee labor costs -NoSite settings are configured as follows:On a given day, if a shop floor employee works 8 hours at the normal rate (which is $10 per hour) and an additional 3 hours of overtime (at a rate of $10 * 1.5 = $15 per hour),Is there a way to input this overtime rate for the cost calculation of the finished good? Currently, the total of 11 hours is calculated at the standard rate specified in the labor class cost tab.

Dear All, When creating a Service Contract I noticed the default doc address is not fetched from the Customer record. What is the reason for this?is this a potential bug in the system? IFS version:Application service update: 24.1.3Framework service update: 24.1.4IFS Cloud Web version: 24.1.4.20240909080625.0IFS OData provider version: 24.1.4.20240827090922.0 Best RegardsRoel

Hi All!I’d like to move a functional object (not serialized) from a site to another inside the same company. Any ideas are welcome on this subject. I know it’s unusual on IFS but not in industry.I’d like also to transfer all historical datas of the object wherever the object is transferred.Thank to all your advices