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Hi Team,We are currently testing the IFS Credit Card Interface and encountered an error while posting a customer credit card-connected invoice. According to the IFS user guide, an offset transaction should be created when the invoice is posted.  However, when posting the invoice, a background job is created with the description 'Create Offset Payment Transaction,' but it goes into a warning state with the error: 'ORA-20105: Payment.NOTRANS: Payment does not contain any transactions. Occurred when applying payment CUPOA 5 for Invoice 970000006. Offset unsuccessful. As a result, no offset transaction is created, and the CUPOA is matched with the customer check that was created at the time of delivery. Kindly help me figure out how to get the offset created in the system.Thank you. Best Regards,prabha

Hi All,We are currently on 24R1 SU5 and SU6 will be available before 24R2 Release Update.I assume we can directly get 24R2 without getting latest Service Update.Is this the correct practice or do we need to get latest Service Update first before getting 24R2 Release Update which will be available on 28th of November 2024.

Does anyone know why the Reference field appears three times on the search filter on the PO header?Found this in multiple versions (23.1.12, 24.1.4, 24.1.5). 

One of the customers intend to use HR Time Reporting on MWO using the mobile integrations to connect to IFS Cloud time reporting pages. Of course, adding projections from IFS cloud time reporting will consider it a full license and not a MWO LTU user, however the customer also has a Time and Attendance Reporting Light License. If a user is connected to a MWO LTU and a T&A LTU, does this consider it as a full license, two license usages or a single license usage? Thank you

I’m looking to add a condition on the customer order line discount :    When validation, I need to check the discount type then the discount % and Amt/Then do some calculation based on customer loyalty program then authorize a certain amount or %. I’m not able to identify the correct way to deploy the bpa.  I have added a new line to generate an error to detect the correct projection :The error was generated when making a post oncustomerOrderLineDiscountHandling.svc/CustOrderLineDiscountSet(Objkey='ACA0D85ED1304D0FA3399E6087493821')/CustOrderLineDiscountArray The payload is the following : I made a user validation workflow to just read those data for the momentI have activated the workflow with debug enabled When visiting the page OrderLine Discount, before making any thing I get an error.By debugging the workflow I get :  Any idea on how to test the discount data please?We are using IFS 23R1.13

Hi all.Has anyone used Transformers in IFS10 to convert DESADV message?I have a customer that needs that the parts to be only once in the message. I mean, my DESADV has several labels (or several groups, I do not what it is called) for the same inventory part if this part has to be on, for example, 2 pallets, and on each pallet it is indicated how many kilos.But the customer needs only one line per inventory part with the total quantity (in this case, with the total of kilos)Is it possible to do this with Transformers? 

We have just moved our workshop and install teams into Alliance. They complete work on devices, like provisioning and installation, before the contract is created.For these devices, it sees that they show up as “Uninstalled” in Mobile Edge, and the meter option is not available. We have MOE flag -10268 set to 2Mandatory Meter Reading:(0: Not Mandatory, 1:Mandatory:activity is Resolved , 2: Mandatory:order is resolved, 3:Mandatory:customer contract and activity is Resolved, 4:Mandatory:customer contract and order is resolved)The existence of options 3 and 4 would suggest to me that 2 doesn’t require a contract.Is there any way that we can configure an Alliance to require a meter reading entry before contract setup? Am I misunderstanding what is causing the items to show as Uninstalled? 

I am creating a custom event on a table active_work_order_tab and I want to use a custom column from a custom table into it to get the run time value into the condition like ‘&NEW:METER_READING’. This column belongs to a custom table. How it is possible?

Hello, I can't create an expense report, I get this error message. Could you please help me?Thank you, Lina

Is it possible to add custom fields to the “Relationship Management > Call Center > Cases” screen?  I can see them on the Case screen but, not on the Cases.

I have created a Manufacturing Control Plan Template and assigned this to specific Part Numbers.The control plan works fine until a new revision is made on the Product Structure or Routing, it then loses connection. The control plan then needs to be re-connected with the new revision. Is there a way to stop this from happening so the Control Plan does not disconnect from the part when a revision is created? Thank you!

HI,In the web homepage , we have a widget Customer satisfaction .Could you provide some details about the request  used for this widget.whay kind of data are needed to display something in the graph ?Thanks and Regardsantony

Hi Team,I have set up Intersite and we are using Internal Purchase Direct (drop ship).The only challenge we are facing is the Customer will not have a requirement to manually “Register Direct Delivery”. They would like this process to be automated, where once the Supplyng Site Delivers the Customer Order, the Registering Direct Delivery would automatically be completed.Is this possible without a Configuration? Thank you,Alex

Hi all, In IFS10 UPD4 I have developed an automated process to take an authorised Purchase Requisition, convert it to a Purchase Order, release it and then email the requisitioner with the order details. I would like to attach a PDF copy of the PO (or send one from another Event Action) but have not managed to figure out how to do it. I have an Event configured against the PURCHASE_ORDER_TAB table that triggers when the PO is Released and then an Event Action E-mail to inform the requisitioner, but there are no Event linked attachments available to attach. Does anyone know how to code the printing and emailing functionality? Thanks in advance, Ged Pierce.

Is it possible to copy an import template from one profile to another? Or will I have to manually recreate all customized imports in all profiles?

Dear Community,  Do you have experience how we can get an MT103 bank payment format from IFS in a standard way?I found only the MT101 format, and MT103 is a bit different. Or no other workaround this is a development task?  Thank you very much in advance for any advise! Kind regards, Balazs

How to have values for the Valid To and Valid From fields in the Purchase Order Charge lines?   

Hi All, Previously on Apps 10 it was possible to define the Default Receive Case for Inventory Part on Site Windows in Sales and Procurement tab. I try to find out this field without any success. If someone knows where this field is hide, it will be a hudge help. Thanks in advance.

Hi there,I am getting an error while trying to @Override a function from Core code. Even tried @Overtake Core, but same error mentioned below.ERROR: Filter_Request_Obj_Online___ in layer Cust_Projection_ServiceEngApp has the same method signature as that of Core_Projection_ServiceEngAppI don't g​​​​​​have any changes because I changed in Projection file as screenshot added below. [only false to true] Anyone can give me a clue what will be the annotation to resolve it?  Thanks in advanceMd. Mizanul Islam - https://www.linkedin.com/in/mizanulislam/

Hi All, seeking suggestions here.I am having Pack of 100 (PACK100) as my Purchase UOM and Each as my Inventory UOM for my purchase part as supplier only send pack of 100 and I am breaking it down to each after receiving. When I raise a Purchase requisition requesting 150 for the part when converting it to a Purchase order Qty will update as 1.5 of packs. But ideally supplier would send 2 packs. Does IFS has any out of the box function to set a standard size in this kind of a scenario to pick automatically 2 since the supplier is provide packs of 100.Any help highly appreciated.Purchase Requisition Purchase order Thanks,Chamath

Hello, We have CUPIA on the 7.5 version that we want to migrate to cloud Is there a way to import them ? Best regards

Hi everyone,My password has expired to the new customer portal. The re-set password link from the IFS.com page links back to the old portal with the old user names. Has anyone been able to re-open an account since the change to the new portal? any tips are appreciated Thank you 

Here is a question for all my fellow IFS Community members. The title kind of says it all but to expand a bit, I’m trying to troubleshoot some code running in the background of IFSAPP10 and, I would like to add some TRACE_SYS.Message lines. Traditionally, I have always been able to see the content of those lines using the Debug Console, but since this code does not run after the UI generates an event (like clicking a button) and rather gets executed in the background, I’m not sure where those TRACE_SYS.Message lines will appear.  Is there a place were I can see the content of any tracing I do an that scenario? Thanks!

When we create a Service order, and the first activity is an “external” activity, the rest of the activities we add default to external. Can we turn that “default” off? We will have an external source do the first survey or permit on an order, but the rest of the work will be our SA’s. And when they mark the activity as incomplete, it automatically adds the next activity… with a PR for the external work.  

Hi Everyone, Is there a way to Grant a Permission Set for Users by default, when they are being Provisioned through SCIM Configuration with Azure AD? I saw many had asked this question before, and that RnD was working on this feature. Is it it available now or any estimated release in which this will be available? Thanks and Regards,Devin Amarasekara