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Hi everyone,My password has expired to the new customer portal. The re-set password link from the IFS.com page links back to the old portal with the old user names. Has anyone been able to re-open an account since the change to the new portal? any tips are appreciated Thank you 

Here is a question for all my fellow IFS Community members. The title kind of says it all but to expand a bit, I’m trying to troubleshoot some code running in the background of IFSAPP10 and, I would like to add some TRACE_SYS.Message lines. Traditionally, I have always been able to see the content of those lines using the Debug Console, but since this code does not run after the UI generates an event (like clicking a button) and rather gets executed in the background, I’m not sure where those TRACE_SYS.Message lines will appear.  Is there a place were I can see the content of any tracing I do an that scenario? Thanks!

When we create a Service order, and the first activity is an “external” activity, the rest of the activities we add default to external. Can we turn that “default” off? We will have an external source do the first survey or permit on an order, but the rest of the work will be our SA’s. And when they mark the activity as incomplete, it automatically adds the next activity… with a PR for the external work.  

Hi Everyone, Is there a way to Grant a Permission Set for Users by default, when they are being Provisioned through SCIM Configuration with Azure AD? I saw many had asked this question before, and that RnD was working on this feature. Is it it available now or any estimated release in which this will be available? Thanks and Regards,Devin Amarasekara

We have automation to create part numbers based on templates. I’m creating new parts based on the template setup and receiving this error “Error in SetManufactureStructureStatus- Item_num:4712032 Error:ORA-20110: ProdStructAlternate.NO_COMP: An Alternative without Components cannot be promoted to Buildable.” I’ve looked to see where I can add components to the alternative but can’t see where there even is an alternative. Has anybody seen this before?

Hello, I would like to know how to septup the posting control and its corresponding details for a new company.We’re looking to have a better process for setting up posting controls when a new company is setup.Is there an existing template ? Thanking you for your help. BRLakshmi

We have a situation where we have imported (and activated) a set of contracts/contracts lines. One of the lines is for a product that should not have been on the contracts - so we now need to either cancel these lines or - second best - set the value to 0. I can’t an import to do this - is it possible to do thsi kind of change through an import or with a SQL script?

Hi Experts I just need to mention first that I am not a technician. Please excuse me for the simple explanation. I was wondering if it is possible to send an E-invoice (customer invoice) with the attached document. This means can IFS CLOUD send out an E-invoice with an embedded PDF document? is there in IFS a transformer available? 

After the Certificate change and during middleware server installation we are getting the below error. SEVERE: namespace must be set How can we slow this error?

Hi,I added a custom attribute in the SrvRequest but I cannot it see it in the Page (SrvRequestVirtual, because is the page Assistant), therefore I created a group in the page to enter the value. When the Service Request is created the value entered before is not there (please see screenshot below). Am I doing something wrong?

Hi All,When creating a Material Requisition to book out Inventory can you set up a favorites list?This is more for people who regularly book out the same consumables so they don’t always have to go searching for part numbers. Not sure if IFS has this capability or not. Thank you 

Hello All,I'm looking for some guidance on token authentication to/from PSO from a third party application.Referring to the SchedulingSchema.pdf I know that the load file needs to be constructed to contain a <Broadcast> block with a <broadcast_type_id> of 'REST'.The load file will also need <Broadcast_Parameters> containing 'auth_token_url', 'username' and 'password'.  From my understanding, when these entries are in the load file, when the load file is received and processed the Broadcast Manager will use the mentioned credentials to authenticate using client credentials flow.This is where I am looking for further clarification.Does PSO store the received token in the PSO database?If PSO does store the token in the PSO database, do the subsequent DSE Broadcasts contain the token in each broadcast message?  If the token is NOT contained in the DSE Broadcast messages can PSO be configured to add the token to ALL DSE Broadcasts?Any and all information and assistance wil

HiIn some customer process, you can make a swap and keep the bad part in your van.Is-it possible for a technician to see this part in Bad status in you inventory ?Could we have a MOE to manage : Bad and Good display in mobile edge ?This feature could avoid “to forget” a part in your inventory because it’s not displayed in a screen.Thanks and Regards

HiWe need to pass a value (Eg: Customer's PO No) into ‘Payment Reference’ field in the customer invoice. Checking the possibility of using ‘Cust Inv Creation Method’ for this purpose. Do you have description on each method available in company basic data. Cust Inv Creation Method:Use this list to specify the method to be used when creating a payment reference number. The reference number will be printed on instant invoices, interest invoices, customer order invoices and project invoices. The payment reference number will be used when matching incoming payments with open invoices.  

Hello, I attached a pdf file o Inventory in IFS Cloud. I want to open PDF file on Work Order. But, I can not see the PDF file.Are there any parameter settings?

Hi, I created a partially replicable IAL object.For some time later a problem occurred. There were duplicate rows. Then we understand there is a problem with the IAL. While setting partially replicable IAL. The app threw information about duplicate rows. I didn’t care about it before. Now I need to set the primary key for this IAL.The IAL includes only the INVENTORY_PART_IN_STOCK view. And for this table (INVENTORY_PART_IN_STOCK_TAB) primary key is “PART_NO, CONTRACT, CONFIGURATION_ID, LOCATION_NO, LOT_BATCH_NO, SERIAL_NO, ENG_CHG_LEVEL, WAIV_DEV_REJ_NO, ACTIVITY_SEQ, HANDLING_UNIT_ID”. How can I set the primary key for the IAL object?

Simple Integration from IFS Cloud 23.2.10 to an application called Blackline that uses REST APIs. This is the authentication method using Postman – everything is sent over in the message Body:This returns a Bearer token. Then I call an accounts reconciliation endpoint and authenticate using the Bearer token returned above, like so:The message body contains the accounts information and amounts, like so:(dummy data)C0004 9001        AT020 1102  BK    12111                   BKD - Cash - Group      Cash  A     Asset TRUE  TRUE  GBP   USD      06/30/2018  10000.00    12000.00    11000.00 I believe I should be able to create a Routing Address like this:Link this to a Routing Rule and then create a procedure in a package (using Dev Studio) that uses the PLSQL_REST_SENDER_API.Call_Rest_Endpoint method to create the PUT message, construct the message body with accounts data (from a SQL statement) and then send to IFS CONNECT to be picked up by the routing address/rule above. This routine will

I have a requirement to translate the "Complete" command for WT in the My Work Tile (MWO) app.In the translatable text, I only see the following two paths for "Complete Prog Text" under the path %ServiceEng%. However, it seems like these paths are not related to the "Complete" button for WT in My Work Tile. Does anyone know how to add a new path, or if I am mistaken, how to translate the "Complete" button for a WT in My Work Tile to any other language? adding language translation to below two paths did not translate the Complete command   

Good day.  I would just like to confirm.  Is Position Access/Supervisor Access always required for Approval of Expense Sheets, even if it is a direct subordinate of a Manager creating the Expense Sheet? Thank you.  Anya.

We have both Enterprise Explorer and Aurena both version 10, i have “Regulatory” module in the enterprise explorer   I need to add this module, display in Aurena also   Can anyone help me to sort out this ?Thanks,

Hello everybody, The client would like the “Card No” to be longer than 10 characters. Is it possible to modify this? 

We have shop orders in process that will be completed but cannot ship until quality approves shipping. Inventory is lot tracked. We cannot put availability control on the lot because the shop order is still in process. What is the best practice to prevent a shop order from shipping when it is completed? Can availability control be setup ahead of time so that when the shop order is received into inventory, there is a control on it?  Regards,Eric 

It would appear that all the Hyperlinks from the tab produce 'The request is invalid and could not be processed.'V8.3 SP5.

I have a few situations where a serial number is hung up because an error was made in receiving an item that had a repair order tied to it. Can you help me understand how to correct or if this will need to be corrected through a script?Item is being returned from field on a service order Repair Order auto-generated through the service order Shipped from field technician, received as Wrong Shipment (this is the error) Item is returned to either technician’s inventory or back to store (we have it both ways) Repair Order remains in a state of Received in Another WarehouseWe cannot update the serial or location of the item because it is tied to a repair order, but we can also cannot close out the repair order because we can no longer ship/receive that item. Suggestions?

Hi All,We have noticed that setting a default value using a BPE workflow to a field that gets its values from a fixed database enumeration, is not possible as it gives an error.  Ex: Automatic Payment Authorization field in Supplier → Invoice → General tab.  We have already tried the solution from the post Set default value for a list using BPA | IFS Community but we still keep getting this error.  Is this a bug in the standard application or are we missing something? Help! TIA