Skip to main content
Solved

Distribution Order stuck in Stopped

  • November 23, 2024
  • 2 replies
  • 73 views

Forum|alt.badge.img+8

Hi All,

I’m trying to process a Distribution Order and I am not sure why but I can not seem to get passed the “Stopped” status. When I try to Release the DO, it goes to “Stopped”. 
 

I receive no message as to why. Any thoughts or advice?

 

 

Best answer by Abdul

Hi ​@Alex_Mee,

Please click on Order History button to check why Distribution Order stopped.

Distribution orders that have been stopped are handled by the Release Stopped Distribution Orders activity.

 

Regards

Abdul Rehman

2 replies

Abdul
Superhero (Partner)
Forum|alt.badge.img+20
  • Superhero (Partner)
  • 541 replies
  • Answer
  • November 23, 2024

Hi ​@Alex_Mee,

Please click on Order History button to check why Distribution Order stopped.

Distribution orders that have been stopped are handled by the Release Stopped Distribution Orders activity.

 

Regards

Abdul Rehman


Forum|alt.badge.img+8
  • Author
  • Sidekick (Employee)
  • 31 replies
  • November 23, 2024

Ahh perfect. Silly mistake. The Purchase Order was stuck in Authorized, which it indicated in the History Tab as you recommended. 

 

Thank you!