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I am getting the following error when trying to check-in a new revision.  We updated all our SOP’s to a new format.  The old file type was DOCX. We are now at a .DOC filetype.  I get the error below.  If I change it to the DOCX file type, it works.  Why is this and is there a workaround??? 

Hi, I have an Inventory Part but when we try to raise a Purchase order we get ‘No Revision Found For Inventory Part’This was transferred to Inventory Part form Engineering Part and is Revision 2Can anyone help Please?  

I did it once a while ago but forgot how to do it again. I am looking to extract the navigator items to excel in a format as such: >Scheduled Tasks Conversion 1 MENU >My Administration 1 MENU >My Administration>Basic Data Translation 2 PAGE >My Administration>Notifications 2 PAGE >My Administration>My Tasks 2 PAGE >My Administration>My Lobbies 2 INTERNAL >My Administration>My Industry Lobby Results 2 PAGE >My Administration>Subscription 2 PAGE >My Administration>Subscriptions 2 PAGE >My Administration>Scheduled Tasks 2 MENU >My Administration>Scheduled Tasks>New Database Task Schedule 3 ASSISTANT >My Administration>Scheduled Tasks>Database Task Schedule 3 PAGE >My Administration>Scheduled Tasks>Database Task Schedules 3 PAGE >My Administration>Scheduled Tasks>New Database Task Chain Schedule 3 ASSISTANT >My Administration>

Hi,Regarding the use and management of QR Codes in Alliance a customer asks us about what is your feedback and recommendations with the 3 applications mentioned applications (employees, mobility and Client Web portal) ?Is there a setting provided in Astea to indicate the fields to be retrieved in a QR Code?we have a use case with a QR code that will contain the following 3 data :-Product Number-Designation-Serial NumberThe objective is for the applications to process these 3 Data  in one Scan.What is your opinion on the possibility of processing this data ?Thank you in advance for your feedback. Regardsanthony

Is there a way or setting to automatically trigger the UNOPFEED (cancel operation reporting) when unreceiving the shop order, and the UNOPFEED quantity matches the unreceived quantity?

HiOne of our customer is asking  if there is a way to  automate the installation of the Mobile Edge app for Android included the settings of the customer URL mobile server instead of doing it manually ? The customer used intune for deployment .thanks for your deeback

Hi, If a work task is transferred to a technician & he finishes his assignment using MWO, the assignment status becomes Completed but work task status is sometimes Work done & sometimes remain work started only. What’s the reason behind this? I want the manger to manually mark the task to work done. Also, can a new status be added in the list?

Currently in Apps 9 we have turned off the ability to add documents to purchase order lines - all attachments should be kept at the header level for ease of finding them.  I cannot seem to find the ability to do this in IFS Cloud - does anyone have any idea how this is done?

24.2.3I have a purchased part (CC-PUR-KIT1) I need to disassemble into three components. This purchased part has a standard cost established in Cost Set 1 of $100 (using the standard template P-110 consisting of only cost bucket 110).I have a buildable disassembly structure alternate consisting only of the following produced parts that are disassembly components (no components, no by-products) and Use Cost Distribution = YES.PP1 - Op Cost Dist 30%, Gen OH Cost Dist 20%, Component Cost Dist 50%PP2 - Op Cost Dist 50%, Gen OH Cost Dist 30%, Component Cost Dist 20%PP3 - Op Cost Dist 20%, Gen OH Cost Dist 50%, Component Cost Dist 30%I have a buildable disassembly routing that consists of only one operation running at 1 hour/unit (op qty factor = 100%) in a Work Center that has only direct cost of $200/hour in cost sets 1 and 2 (no overheads defined).In my Site, I have added cost bucket 110 (EMC) to cost template D-110.For Cost Template D-110, Use Cost Distribution = YES, Use Manufactured Co

I want to disable my Scheduling Optimization Triggers relating to Pso_Service_Integration because they cause a failure in BPA Workflow (there is an implicit commit in the code).Assuming the customer uses Dispatch Console but not PSO, are there any issues here?

Hello,      I am attempting to use the conditional validation option in Page Designer and can’t seem to get the option to save when I fill it out. Each time I enter in values and click the check mark to save it blinks a few times and never saves the settings. Any ideas?   Thanks,Ryan

Hi In IFS Cloud, when the Containerized MWS is up and running, is it also necessary for the managed server to be operational for the IFS Cloud Application to function properly? ThanksThilochana

Hello community! first question here.IFSAPP10 upd 10Is there any way to restrict the “Issue” option in a material requisition?I modified the permission sets to disallow manual consumption but the image option still appears.It is allowed for the user to reserve the material but not the consumption as it depends on another part of the company. The user only has this set of permissions in addition to the basic ones.Material RequisitionPermission set Thanks in advance!Regards.

 I have 2 global codes (NOTE_TYPE_A and NOTE_TYPE_B). NOTE_TYPE_A is the parent code name for NOTE_TYPE_B.I have 2 combo boxes that populate their values; however, combo box B (NOTE_TYPE_B) is not dependent on combo box A (NOTE_TYPE_A).I have followed this link but it is still not working for me  

What is the significance of IFS specialization certification? Do we get any new features or product update after certification. 

Hello All,Can we upgrade IFS9 to 24.2.2 directly in one step upgrade?Has anyone done this already -- remote deployment model.Thanks,Hardik

This is a bit of a basic question, but like all things IFS, the UI is so rich in configurations that maybe I’m missing something… I would like the Search Bar to always show, I keep moving from screen to screen and, for the type of work I do, I have always using the Search Bar so I have extra clicks to display it every time I move to a new screen, which is a productivity killer. Can this search bar be displayed by default when you open a screen without having to do the extra-clicking to show it?

Is there a way with either a workflow or report rule, that lets you print an attachment once an operational form is printed? I have attachments for shipments that I would like to have printed when I print the shipment delivery note. I have added the capability for attachments to be added to shipments.Any advise would be greatly appreciated.Thanks,Bryan

Hi All,I am seeing this odd behaviour in cloud 24R1 version. I received my serial tracked part to an arrival location. I didn't specify any serials yet. Then I performed the inspection and scrapped that part for no credit.  Now when I try to Undo the inspection results, it gives me this error message.  Anyone else faced the same issue? Thanks,Chamath

Do you have an updated documentation about configuration of  theSSO with mobileedge in 15.4 ? we achieve to make it work with the back office but with mobileedge . When we click on the mobileedge login screen  “login” button a blank window open and close automatically (we have an error 500 on the evelopper tools the system is trying to send the following request : https://ourallianceurldemoenvironment/AsteaAlliance150_ExternalIdentity/.well-known/openid-configurationthanks for your feeedbackRgdsChristophe

Hello, We have a ‘super user’ in the business who wishes to view all background jobs; however currently can only see jobs submitted by themselves. I know by granting system privilege ADMINISTRATOR would enable this, however it would also give them too much access. Is there a way of allowing them to view all background jobs without giving them full admin access?  They also wish to view scheduled database tasks...so same question will apply to this area We are using Apps 8. Regards Shaun

Hello, just in the process of testing the RMA function and can’t seem to see an option to return to stock (which is what physically happens), have I not set something up in the background correctly? I’m logged in as IFSAPP so shouldn’t be a permission issue. Please see screen shot below. 

Hi Team, We are following the below steps provided in SCIM documentation, however the option ‘3.Provision User Accounts’ is not enable. SCIM Configuration Example for Microsoft Entra ID - Technical Documentation For IFS CloudDo we need add some additional setup required in Azure like ' IFS application needs to be approved by microsoft azure to be available in the marktetplace'.  Thanks in advance.

Hi,My Apps10 UPD6 customer wants to know if they can apply the latest patch version of Oracle 19c (19.25).Is the latest Patch level of a certified version automatically supported or do we have to ask for a validation from the R&D ?Thank youFabrice

Hi,I cannot find it described in Localization description for Italy, so I am asking here. What is the correct way of setup address for country Italy to get Italian e-invoice (PA Fattura) working in IFS? I was thinking about setting province codes of Italy as States, but it does not work - source value of mandatory tag <Provincia> goes from County field in address (company/customer/supplier) - so how should I set up the dictionary for County codes? This dictionary relates to States list, but States are not used in the e-invoice messages and I have no idea what should be list of values for States of Italy.