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Request price with no response

  • September 17, 2025
  • 3 replies
  • 33 views

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Hi, 

I wan’t to find the price with the menu “Requets price” for a non-inventory-part/customer/contract.

Does it work ?

I have no answer from the ERP.

 

Thank’s.

Julien.

 

Best answer by Pilar Franco

Hi ​@Julien T. ,

Unless you have saved a previous price query with the same parameters, you won’t find the record.

First, create a new Price Query with the required parameters: Customer, Site, Sales Part No and Sales Qty.

Once this record is saved, then the price is fetched and a Price Query Id number is assigned.

You can also use this from a customer order line, for example, by RMB→ Order Line Details→ Price Query. This will automatically fill in the required values, create the price query id and fetch the price.

I hope this helps!

Regards,

Pilar

3 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • September 17, 2025

@Julien T. can you provide some screenshots to understand what you are trying to achieve?

 


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  • Author
  • Sidekick (Customer)
  • September 17, 2025

The part exist and is active:

 

 


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  • Superhero (Employee)
  • Answer
  • September 17, 2025

Hi ​@Julien T. ,

Unless you have saved a previous price query with the same parameters, you won’t find the record.

First, create a new Price Query with the required parameters: Customer, Site, Sales Part No and Sales Qty.

Once this record is saved, then the price is fetched and a Price Query Id number is assigned.

You can also use this from a customer order line, for example, by RMB→ Order Line Details→ Price Query. This will automatically fill in the required values, create the price query id and fetch the price.

I hope this helps!

Regards,

Pilar